I have trouble keeping it on....I've tried different backlight times, different power saving options, but whenever the backlight goes out so does the music. I can still see a faded image of what was on the screen when the backlight goes out and the music bar doesn't continue to the right (as if the song continues)...when the backlight goes out the blue ring around the scroll wheel stays on. Any suggestions?
same problem, goes out after a few seconds. The blue wheel light stays on. Doesn't matter what the power save settings are on.same problem, goes out after a few seconds. The blue wheel light stays on. Doesn't matter what the power save settings are on.
I have the same problem to an extend. The player will turn on, but ass soon as I press a button it freezes up and the screen fades.I have the same problem to an extend. The player will turn on, but ass soon as I press a button it freezes up and the screen fades.
I've got a similar problem - whenever the backlight goes off, so does the music and it locks up (screen goes off, and scroll wheel lights up). I installed the latest firmware, and I thought that had fixed it, with the music continuing for a time after the backlight switching off, but it eventually did the same. It also locks up after a time if I don't switch it to the "hold" setting.
I currently run my Sansa View with the backlight permanently on, which isn't a problem as it's mainly to be used in the car, run off external power, but it isn't ideal when running off battery power.I've got a similar problem - whenever the backlight goes off, so does the music and it locks up (screen goes off, and scroll wheel lights up). I installed the latest firmware, and I thought that had fixed it, with the music continuing for a time after the backlight switching off, but it eventually did the same. It also locks up after a time if I don't switch it to the "hold" setting.
I currently run my Sansa View with the backlight permanently on, which isn't a problem as it's mainly to be used in the car, run off external power, but it isn't ideal when running off battery power.
HAve the same issue - the View shuts itself off at whatever time the Backlight time off is set at... at the suggestion of SanDisk Support, I have rolled back to a previous version of the Firmware ( from 1.02.09A to 1.01.06A) and then resetting to Factory Setting under the Setting Menu. Thought this fixed it but what this did was just increase the amount time between the backlight going off and the unit shutting down (from at the same time to 2mins after backlight). The curious thing is the backlight off works correctly when I use the Radio, but not with music I've loaded on - and playing! Anyone with a solution to this? I'm still trying to get Sandisk support to do something. The last thing they suggested was bringing it back to the place I got it (not possible CompUSA is not in business any more in our area) and they will not do any replacement even though I have a tech support email stating the product might be defective!!! Love the product except for this bug... which would give me more playtime, like my cheaper e250r!!! which I run for the same amount of and charge twice a week (16-20 hrs playtime) not daily like the View (6-8 hrs playtime) - plus the e200 has a user changable power supply, the view does not!!!!HAve the same issue - the View shuts itself off at whatever time the Backlight time off is set at... at the suggestion of SanDisk Support, I have rolled back to a previous version of the Firmware ( from 1.02.09A to 1.01.06A) and then resetting to Factory Setting under the Setting Menu. Thought this fixed it but what this did was just increase the amount time between the backlight going off and the unit shutting down (from at the same time to 2mins after backlight). The curious thing is the backlight off works correctly when I use the Radio, but not with music I've loaded on - and playing! Anyone with a solution to this? I'm still trying to get Sandisk support to do something. The last thing they suggested was bringing it back to the place I got it (not possible CompUSA is not in business any more in our area) and they will not do any replacement even though I have a tech support email stating the product might be defective!!! Love the product except for this bug... which would give me more playtime, like my cheaper e250r!!! which I run for the same amount of and charge twice a week (16-20 hrs playtime) not daily like the View (6-8 hrs playtime) - plus the e200 has a user changable power supply, the view does not!!!!
AnonymousApr 13, 2009
mine has kinda the same problem but wen i turn it off and try to turn it back on it wont let me and i have to hold the power switch up and wen it does turn on half of the battery or more is gon mine has kinda the same problem but wen i turn it off and try to turn it back on it wont let me and i have to hold the power switch up and wen it does turn on half of the battery or more is gon
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Easy fix my friend its temporary firmware problem . ok now to fix it
plug the sansa in your pc ,just doing so can fix the problem if not
,unplug it from the pc the unit should have stayed on (the blue LED's of
the wheel r on but no screen backlight) push the ON button on the side
and hold it push for a good 20 secon then releass it that will make the
unit do a soft reset and then turn it back on again it may chow the low
bat simbol just plug it back in your pc the screen will show the
turning arrow the backlight of the screen will work, let it recharge
and there you go fix.
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True to the above.. also if you have tried to connect several times you may want to delete the saved Wi-Fi connections an start again. Example.. Open Wi-Fi connections and find for network. If you already have it saved, click"forget" then retype your credentials.
you do this by going to Facebook "My Account", "Settings", then "Account Security" then ticking the box saying "browse facebook on a secure connection whenever possible", then clicking on "Save".
If it didn't used to be a problem, but now is, and you've added some program recently, try removing that program. Other than that, the solution is probably too difficult to track down, so open the power settings in your control panel and set the power savings mode to never, never, never to keep it from hibernating.
try to charge only for 1hr nd then only keep ringtones , off the vibration option and keep the backlight for 10sec on only screen saver off ....try this u can save ur battery life....
First of all, let me inform you that there will be different brightness settings when the Notebook is running with Battery and Power Adapter.
I recommend you to try increasing the Brightness when the Power Adapter is connected to the Notebook by following the steps below :
Connect the Power Adapter to the Notebook and turn on the Notebook.
Now, hold the FN Key which can be found at the left bottom of the keyboard next to the Ctrl key and press the F8 button to increase the Brightness.
This should increase the Brightness of the LCD. Increase the Brightness to your comfirtable level and you are done.
Now, if you disconnect the Power Adapter, the display will appear either darker or brighter as per the previous settings with the Battery.
This is to save battery power like if the Brightness settings are same for both the situations like when the Notebook is connected with the Battery and the power adapter, battery will drain up fast.
So, if you can have different brightness settings for when the Notebook is running with Battery and Power Adapter, it is possible to maintain battery with low brightness.
Hope this helps.....
It doesn't sound like you're doing anything wrong. It sounds like that is the way the unit was designed. It's a power save feature.
Can you see the time on the screen if the room light is on? If not, the backlight won't do you any good anyway.
Unless there is some sort of menu that allows you to change it, you're probbaly stuck with the way it is. It's all in the software thats programmed into the microprocessor and that's almost impossible to modify.
The only thing I could think of is to find the backlight voltage line and power it directly off of the power supply (using isolation diodes), keeping it on all the time. This however requires you to take the unit apart and dive into the electronics - something you may not wish to do.
Have you tried the folowing:
Go to start, select setting, and select system st the bottom, and select Backlight. In backlight you will fid different options at the bottom, select brightness and you can set your brightness levels on your battery mains aor power mains. I suggest you keep it low as it saves battery enegy.
same problem, goes out after a few seconds. The blue wheel light stays on. Doesn't matter what the power save settings are on.
I have the same problem to an extend. The player will turn on, but ass soon as I press a button it freezes up and the screen fades.
I've got a similar problem - whenever the backlight goes off, so does the music and it locks up (screen goes off, and scroll wheel lights up). I installed the latest firmware, and I thought that had fixed it, with the music continuing for a time after the backlight switching off, but it eventually did the same. It also locks up after a time if I don't switch it to the "hold" setting.
I currently run my Sansa View with the backlight permanently on, which isn't a problem as it's mainly to be used in the car, run off external power, but it isn't ideal when running off battery power.
HAve the same issue - the View shuts itself off at whatever time the Backlight time off is set at... at the suggestion of SanDisk Support, I have rolled back to a previous version of the Firmware ( from 1.02.09A to 1.01.06A) and then resetting to Factory Setting under the Setting Menu. Thought this fixed it but what this did was just increase the amount time between the backlight going off and the unit shutting down (from at the same time to 2mins after backlight). The curious thing is the backlight off works correctly when I use the Radio, but not with music I've loaded on - and playing! Anyone with a solution to this? I'm still trying to get Sandisk support to do something. The last thing they suggested was bringing it back to the place I got it (not possible CompUSA is not in business any more in our area) and they will not do any replacement even though I have a tech support email stating the product might be defective!!! Love the product except for this bug... which would give me more playtime, like my cheaper e250r!!! which I run for the same amount of and charge twice a week (16-20 hrs playtime) not daily like the View (6-8 hrs playtime) - plus the e200 has a user changable power supply, the view does not!!!!
mine has kinda the same problem but wen i turn it off and try to turn it back on it wont let me and i have to hold the power switch up and wen it does turn on half of the battery or more is gon
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