Question about Singer CE-200 Quantum Futura Computerized Sewing Machine

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Future CE-250 will not transmit anything, help!

I've followed all the installation instructions and steps to the letter. My computer will load the software, after I follow the steps of turning on my machine, opening the software and then trying to transmit the sample design. Once I click the transmit button, nothing happens. Nor even going to File and Transmit. When I try trouble shooting it states the cable is not connected. I've unconnected and reconnected and tried everything I can think of.

Please note I've tried this on two computers, my laptop running Vista and my desktop running XP. It had the same issue with both computers.

Has anyone else had this problem occur or heard of a sollution?

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  • Anonymous Dec 30, 2007

    I am experiencing the same problem, any suggestions will be helpful. Thanks.

  • Dgriffin Dec 31, 2007

    Thank you for your replies. Unfortunately we have tried another cable without any luck. I believe we will be exchanging the machine for another.

  • Anonymous Jan 22, 2008

    Exact same problem - using Windows Vista.

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1 Answer

I had same problem, the error message indicated that USB was not recognized by the program. I then tested with a spare cable, it worked. Therefore, the problem appeared due to a defected cable. Hope this helps.

Posted on Dec 31, 2007

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2 Answers

Singer 250 can not run 86 on 64 platform


There is an update to give an x64 driver for the Singer CE-250 that will let you run on an x64. With the sewing machine not connected to the computer, install the software that came with the machine. Click OK at all of the "cannot run x86 build on a 64-bit OS" messages. When it is done, install the software from http://futura-support.com/products/ce-250/software . (The second one is for XP, Vista, and Win7 versions.) Accept the unverified driver (install anyway). After this completes, then connect the sewing machine to the USB port on the computer.

Similar patches exist for the CE-200.

I hope this helps. Please add a comment with the version number of your software. I know with Husqvarna Viking's 3D Embroidery, there are versions that can be upgraded to work with x64 and versions that are not patchable.

Cindy Wells

Mar 25, 2013 | Singer CE-200 Quantum Futura Computerized...

1 Answer

I am trying to install the proper driver for my futura ce-350 on a acer laptop and with os windows 7,, if you could help it would be appricated..


Go to http://www.futura-support.com/downloads/ce150.html. There is a link on the page for an update to download and ALSO a link for very explicit instructions. They're a little complex, but if you follow them carefully, step by step, you should be fine. Just be sure to read them through FIRST.

If you need any help following them, let me know. I'll be happy to help you in any way I can.

Also, be sure that you UNINSTALL any Futura software and updates you've had on your computer BEFORE you start to reinstall anything.

Leave me any comments back if you need ANY help, including if it's something like the uninstall. I don't know how familiar or unfamiliar you are with PC's, so please don't feel you can't ask. I've helped a number of people get the updates running, and I will be only too happy to do the same for you. I know Singer's support sucks!

Jun 21, 2011 | Singer CE350

1 Answer

I cannot install the software on windows 7 for ce-250 i get an installation support file error access is denied. i cant get far enough to do the patch. what do i do now?


I've posted instructions that will help solve your problem for any machine, but especially for Singers. I've been using my CE250 for the last 4 months using the second method and my friend has successfully used the first for the past 9 months. Just follow the directions carefully and you should be fine.

Follow this link to the full instructions:

http://www.fixya.com/support/r8955271-use_machine_windows_7_or_vista

If you need any help, please leave me a comment back. I check back daily, so I'll be sure to get back to you within 24 hours. It's frustrating, I know. It drove me nuts until a guy who specializes in PC's and Windows helped me through a bunch of this!

May 31, 2011 | Singer CE250 Computerized Sewing Machine

1 Answer

Machine will not work on windows 7 64 bit computer will not load singer discs bought new computer old system was X P


First, there's a Windows 7 update available atwww.Futura-support.com. Click on the lefthand side, then on CE100/150/250/350,etc, etc. Follow the directions CAREFULLY. First, be sure the uninstall ALLFutura software you've attempted to install and reboot your PC.

If for some reason this doesn't solve you're problem, I've posted a set ofinstructions athttp://www.fixya.com/support/r8955271-use_machine_windows_7_or_vista that willallow you to run the software under XP on your Windows 7 machine. This is a bitmore complicated a solution, but if you follow the instructions carefully, youshould be fine. Try the Futura update first, though.

I hope this solves you're problem. Happy embroidery!

Apr 26, 2011 | Singer CE-100 Futura Computerized Sewing...

1 Answer

Bought the upgrade for my Futura, I have a HP laptop with windows 7, I installed it according to directions and it tells me it failed to initialize security and will not even open up.


Number 1, go out to the Futura support site at www.Futura-support.com and download the patch for Windows 7. On the left hand side of the screen, click on Downloads, then CE100/150/250/350,etc, etc. Make sure you follow the directions CAREFULLY. Also, be sure to completely UNINSTALL all of the Futura software you've already installed and reboot your computer before starting all of the instructions.

If this gives you any problems, I've posted a solution under the CE100 solutions area for running your machine with Windows Vista/7 using a virtual machine program. It's a lot more steps than using the patch, but some people do still need to go this route. Look for it on the CE100 Solutions/Problems home page. Still, you should be fine just with the patch.

Happy embroidering!

Apr 22, 2011 | Singer CE-100 Futura Computerized Sewing...

1 Answer

I have a singer futura ce100 i loaded updates etc for win 7 and still have an error sayin a dll file was not loaded .this is a 64bitoperating system


I've posted a set of instructions for running XP programs on windows 7 as a virtual machine. It's a bit lengthy, but follow carefully and you should be just fine. It's worked perfectly on my Windows 7 and I've been happily embroidering since I've installed it!

http://www.fixya.com/support/r8955271-use_machine_windows_7_or_vista

I really hope this helps you!

Jan 11, 2011 | Singer CE-100 Futura Computerized Sewing...

1 Answer

I have a Futura CE-100 and got a new laptop with Windows 7 and can not get the software to install. Gets to 100% and won't complete. How can I fix this?


First, there's a Windows 7 update available at www.Futura-support.com. Click on the lefthand side, then on CE100/150/250/350, etc, etc. Follow the directions CAREFULLY. First, be sure the uninstall ALL Futura software you've attempted to install and reboot your PC.

If for some reason this doesn't solve you're problem, I've posted a set of instructions at http://www.fixya.com/support/r8955271-use_machine_windows_7_or_vista that will allow you to run the software under XP on your Windows 7 machine. This is a bit more complicated a solution, but if you follow the instructions carefully, you should be fine. Try the Futura update first, though.

I hope this solves you're problem. Happy embroidery!

Nov 23, 2010 | Singer CE-100 Futura Computerized Sewing...

3 Answers

Future CE-250 software compatible with Windows 7?


I just bought a new Futura CE250 & had the same problem.

I fixed my "can not run an x86 build of this utility on x64 platform" by visiting the futura support website & downloading a service update. I have a computer with Windows 7 installed.

The website is www.futura-support.com

When you are there, click on the link on the left for "Service Updates."

The actual link to where I downloaded my udate is: http://www.futura-support.com/downloads/ce150.html

Happy Embroidering!!!

Jan 19, 2010 | Singer CE-200 Quantum Futura Computerized...

1 Answer

Problems with the CLEM drive and windows vista


I had the same problems, what I did was I also loaded the service update version 1.0.0.2 and everything is working just fine.

Jun 15, 2009 | Singer CE-200 Quantum Futura Computerized...

2 Answers

Singer Futura 250 under XP - embroidery unit won't move


HI,
The machine has to be leveled. What I mean is that the embroidery part has to be level so the conector can send the information to the machine. Turn on the machine, open the software at the computer and try to pull the embroidery arm a little up (very carefully) if the hoop moves and the machine beeps it means that the computer is comunicating with the machine. Try to put something under the machine to level it.

Jun 08, 2009 | Singer Sewing Machines

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