Question about Office Depot Ativa DQ60M Shredder

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Ativa shredder I have paper stuck in one of the blades and have tried to cut with a razor blade and it does not work.  What do I do to get this out of there??Candie

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  • Anonymous Mar 12, 2014

    ativa paper shredder

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Pull out as much of the paper as possible. Then spray some window cleaner or similar on whats left to soften and disolve it.

Posted on Dec 31, 2007

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The misalignment message is about the catch bin and the shredder! NOT THE TEETH!
Check to make sure the shredder is properly placed on the catch bin. There is a built in safety mechanism in the Ativa MD460. When the shredder is replaced "backwards" the safety pin is not tripped.
Look for a curve in the lip on the back of the shredder and align it with the bin. Worse case, just pick up the heavy shredder top, turn the unit around 180 degrees and put back down. My light came on immediately.

Posted on Jun 20, 2011

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1 Answer

Ativa shredder X1800 - shredder does not respond. green light present. Reverse works fine. I killed it with too much shredded paper.


Unplug it. Lift the shredder unit off the catch-bucket. Remove any paper caught in the blades. You may need needle-nose pliers to pull jammed paper out from between the cutters.

Aug 22, 2016 | Office Depot Ativa X1800 Shredder

1 Answer

My Ativa HD Pro 1800 will not power on


First check the power point is still working - plug in another appliance, like a table lamp. If OK check the fuse in the shredder cable plug.

The commonest reason for a shredder stopping is a paper jam, or running the shredder for too long. By 'too long', many shredders will cut-out after 5 minutes continuous working, and the sensor may take 15 minutes to cool down! Read the manual.

It maybe that the shredder cutters are jammed. Unplug from mains, and lift off top and place upside down. Use a small screwdriver and/or long nosed pliers to poke at any compressed paper wrapped around the blades - can take a while.

It may be that the sensors are dirty - use a cotton bud dipped in rubbing alcohol to clean the sensor light(s) and heads
Give a quick spray to cutters with WD40 Replace - turn on - and run in reverse.

May 21, 2014 | Ativa HDM PRO 8000 8-Sheet Micro-Cut...

1 Answer

Ativa shredder manual


Are the shredder blades going around? most shredders have guides that guide the paper between to shredder gears or teeth. these guides are usually made of plastic and breake. First step is to see if the shredder gears or teeth ar going around.....

Sep 23, 2013 | Office Equipment & Supplies

1 Answer

Paper has wrapped around the cutting blades and is packed in tight. How do I clean this?


    • 1 Unplug the paper shredder. Empty the shreds from the collection bin. Pull as much stuck material as possible from the top and bottom of the shredder blades with pliers.
    • 2 Place the paper shredder back on the collection bin base and plug the shredder back in. Rock the shredding direction back and forth between forward and reverse. Pull on the jammed pieces as the shredder shifts between directions.
    • 3 Run the shredder in reverse continuously once the paper jam is cleared. Make two passes across the cutting blades while drizzling synthetic shredder oil. Switch the direction to forward to run continuously for one minute.
    • 4 Lower two sheets of clean paper into the shredder. The paper removes excess oil, metal fragments and debris from the cutting blades. Blast the blades with compressed air when you notice a build-up of small paper scraps that may cause a jam.

Sep 26, 2011 | Office Equipment & Supplies

1 Answer

Why is the fellowes blade still rotating even when there is no paper?


It is possible that a small shred of paper is lodged at the sensor underneath the cutting blade.
    • 1 Unplug the paper shredder. Empty the shreds from the collection bin. Pull as much stuck material as possible from the top and bottom of the shredder blades with pliers or use canned air and blow the edges of the blades.
    • 2 Place the paper shredder back on the collection bin base and plug the shredder back in. Rock the shredding direction back and forth between forward and reverse.
    • 3 Make two passes across the cutting blades while drizzling synthetic shredder oil. Switch the direction to forward to run continuously for one minute.
    • 4 Lower two sheets of clean paper into the shredder. The paper removes excess oil, metal fragments and debris from the cutting blades. Blast the blades with compressed air when you notice a build-up of small paper scraps that may cause a jam.

Sep 26, 2011 | Fellowes Intellishred PS-79Ci Shredder

1 Answer

Ativa HS1000 (Vortex) - the red light indicating that the shredder tray is full is on, however it's empty. There is clearly a piece of paper stuck in the shredder, but it's not letting me reverse...


Disconnect from the electricity. Remove the bin. Flip the shredder upside down. Brush the blades to loosen/remove any cut paper. Then using a thin plier remove any jammed pieces of paper.

Sep 05, 2011 | Office Equipment & Supplies

1 Answer

I just need to know how to oil the Ativa AT1250 shredder. We no longer have the manual. Is there a specic "well" to place the oil into or is it just spread across the blades.


Just use regular "shredder oil", if you hav'nt put any oil on in some time pour it directly onto the blades....once in a while put the oil onto a sheet of paper you are going to shred and shred the paper with the oil on it.

Nov 15, 2010 | Office Depot Ativa 1250 (MicroCut)...

1 Answer

Need Ativa X1800 Shredder Parts


Hey check out this link they service all types of shredders hopefully they should be able to service yours.

http://www.factory-express.com/blog/2005/10/paper-shredder-parts.html

Jul 03, 2009 | Office Depot Ativa DQ60M Shredder

1 Answer

Auto mode the blades continue to turn


Unplug it! Clean the optics in the center where paper is inserted. You can do this with a cotton swab. Check to make sure no paper has lodged itself in the infeed center. If no optics, then check to see if a metal arm that activates the machine isn't stuck in the on position. This will be in the center of where paper is inserted. This repair might require the cover to be removed. Remember, unplug the shredder.

Feb 23, 2009 | Office Depot Ativa DQ60M Shredder

2 Answers

XF50D motor won't turn shredder blades


There is no viable solution.  There are no replacement parts available.  The Office Depot shredder is a cheap low quality product made by a cheap company.  The FIXYA service agreement costs more than the product.  Bad choice to buy the product!

Dec 07, 2008 | Office Depot Ativa DQ60M Shredder

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