Question about Dell A940 All-In-One InkJet Printer

4 Answers

Cartridge error 50C on Dell printer A940

I have tried different ways to fix the problem and no luck, I even have a new cartridges for both black and color. When I turned off and turned back the power then the display was clear but once I tried to print then the problem occured and display window showed "Cartridge Error 50C". Please help.

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  • 15 more comments 
  • Meilian Dec 29, 2007

    I will do this and let you know if this can help the problem

  • Meilian Dec 29, 2007

    The printer was working with the same cartridge before the problem occured.

  • Meilian Dec 29, 2007

    I did the uninstalling and reinstalling, but it did not help.

  • Meilian Dec 29, 2007

    This did not help.

  • Meilian Dec 29, 2007

    My problem is still there with the cartridge error 50C. I mistakely touch the accept and did not know that was end of your service. Since my problem is not resolved, I need more help or I like my refund.

  • Anonymous Jan 01, 2008

    cartridge error 50 C removed and installed cartridges

  • jacksts Feb 11, 2008

    I have the same error and have removed the cart's. several times with no results.

  • Anonymous Feb 23, 2008

    printer code 50C

  • sajid ali Apr 17, 2008

    printer dell A940 show cartridge error 50c

  • lana1218 Jun 03, 2008

    ive changed my cartridges and the same error is still chowing up some one help .

    !

  • nayrenay Jun 22, 2008

    printing error cartridge error 50c appears and wont let me print. took bothe black and color cartridge out still error 50c

  • wiggy3 Jul 07, 2008

    Whenever I try to print, I get the 50C error message, as well. I have taken out the cartridges, and I have put them both back in ... same problem again. I do think the cartridges are empty, though. If I get new ones, will this take care of the problem, do you think?

  • cecelia66 Jul 26, 2008

    I am getting a cartidge error 50c on my dell printer a 940

  • chittykitty Nov 20, 2008

    Same problem here.

    Ran out of black ink, ordered new cartridge from Dell (direct website) and now incountered cartrige error 50 c.

    please help

  • dennyd103 Nov 20, 2008

    My cartridges are good but I still get the message. I uninstalled and then reinstalled the driver and clicked on the test button. The test printed out perfectly. But when I went to print a document or an email I got the same old message. I'm on the verge of giving up and buying an H-P.

  • jeepinsgf Feb 16, 2009

    I have same message (error 50C) tried removing & replacing, no success! Will wait for solution from smarter person than I. jeepinsgf@sbcglobal.net

  • Anonymous Feb 17, 2009

    i can print and erroe code shown how do i get rid of and start priting by the way i have got new cattiage


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4 Answers

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  • 61 Answers

Try greasing/oiling the steel bar

I’m happy to assist further over the phone at https://www.6ya.com/expert/dan_91204789c5bd4b93

Posted on Dec 19, 2008

  • Dan Whitney Mar 05, 2009

    The carrige which holds the cartridges is not sliding smoothly on the shiny steel bar upon which it rides. It binds due to lack of lubricant. Do not apply a runny oil. It will splatter, drip and/or cause other issues. Try appying Chapstik to the steel bar on both sides of the cartridge carrier. Obviously Chapstik is not intended for this. ideally white grease whould be used. However the Chapstick will suffice.

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  • 55 Answers

Can you pull out the catridges and make sure you have taken the plastic off the gold strips properly. That can cause errors as there will be no connection to the printer. I hope it's a simple solution and this helps you

Posted on Dec 29, 2007

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The 50c error disappeared but now it only prints a blank page

Posted on Jul 20, 2008

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  • 298 Answers

Were you aware of this Dell Printer A940 Cartridge scam!
Details
If this is not the problem then I would suggest
uninstalling & reinstalling the drivers from the
cd

Posted on Dec 29, 2007

  • Eugene Merritt Dec 29, 2007

    Some problems require circuit diagnosis
    That the reason techs have all that
    equupment If all problems could be
    solved by cleaning this or reinserting
    that they would not exist If you had
    taken it to a tech he would taken
    the steps we have already taken
    and the proceeded to do some
    testing Its time to take to to a
    service facitity.I dont have the
    service manual or the printer in
    front of me I am noe a magician


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1 Answer

Error 50c how do i fix problem


Hi there Error 50c

Here is a way to try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Mar 05, 2010 | Dell A940 All-In-One InkJet Printer

1 Answer

Dell A940 prints black but doesn't print in color. I installed a new color cartrige and the 50c error went away, but still doesn't print in color...


Hi there Error 50c
This is for yours.
Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Nov 20, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Getting error, "cartridge error" 50C. Dell All-in-one printer, model A940


Hi there Error 50c
Yes this allways happens.
Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Oct 13, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Dell a940 error code 50c


From doing my research, I have found that the 50C Error message comes from the cartridge, usually if it has been refilled. If this cartridge is new, please return it to the place of purchase for a new one or a refund.

Here's what happens when you refill the Dell Series 2 ink cartridges. There is a sensor in them that cannot be reset.

Dell ink cartridges can only be purchased at Staples, Walmart or Dell's website.

Dell ink cartridges have a sensor that reports the ink level as low once it reaches a certain level. The sensor can not be reset. If you refill an ink cartridge that previously reported low ink, it may print fine, but the sensor will always report low ink. Buying or replacing ink cartridges with new Dell cartridges will resolve the low ink message.

Dell discourages ink refills. Refilling ink may lead to print quality problems, and even eventual hardware problems.


if u have not refilled ur cartridge and u still get this error i suggest u buy a new cartridge.....


good luck
have a nice day


Jul 08, 2009 | Dell Office Equipment & Supplies

1 Answer

My A940 All-in-One shows a Cartridge error 50C and also shows that the colour cartridge is missing when it is not can you please help tried looking through manual but cannot find what a 50C error is please...


Hi there Error 50c
All the best of luck

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Jun 17, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

I am receiving cartridge error - 50C. I have


Hi there Error 50c
This happens a lot in dell printers.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Mar 31, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Error 50c Using real Dell carts Tried reinstalling drivers still


Hi there Error 50c
Here we go try this out.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Mar 26, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Cartridge Error, Error 50C


Hi there Error 50c

Dell gets this lots so have a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Mar 02, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Dell printer model# A940 50c error


Test your cartridges.

Remove the color ink cartridge then lower the cover of your printer. If the error message displays again, replace the black cartridge with a new one (or return the new one). Reinstall the color cartridge and remove the black ink cartridge then lower the cover. If the error message displays again, replace the color cartridge with a new color cartridge.
Note: My manual indicated that the printer might have detected a short circuit in a cartridge. I returned a month old black cartridge got a new one and my printer is working fine now. Good luck.

Nov 10, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

DELLA 940 DOES NOT PRINT


Hi there Error 50c

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Jul 20, 2008 | Dell A940 All-In-One InkJet Printer

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