Question about Canon I900D InkJet Photo Printer

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Error message on canon i900D

The printer heads are not moving. It's not printing.

Printer says, 'Turn the printer off and back on. If the problem not resolved, follow instructions'. error 5C00

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  • ofissys Apr 03, 2008

    This is a " waste ink pad full error" that means that the printer needs maintenance service. Unfortunately you need a special key combination to access the on-screen service menu and reset the page counter, I haven´t found that combination yet.

  • ofissys Mar 02, 2009

    Thank you!!



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1. Underneath the printer, look for the triangular arrow on the AC Adapter, which points to a detent. Fully depress the detent, remove the AC Adapter and unplug it. Align the cable so that it will pass through the hole in the case when you remove the printer assembly.
2. Open the front cover to the vertical position and tug it at the hinge points to remove it.
3. The black, card-slot cover has two holes marked by triangles. Remove the two Phillips head screws, being careful not to lose them in the printer mechanism. Coax up card slot cover with a dull knife or similar tool and remove it.
4. On the top left of the printer, notice the triangle point at a slot. Insert a screwdriver or similar tool into the slot and depress the detent. Ease the little cover over the USB cable connector towards the rear of the printer and remove it.
5. Remove the “Operation Panel and Window Display” (OPWD). Lift the window display to the horizontal position and remove the two Phillips head screws. Rotate the OPWD forward and out the two hinges at the bottom. Lower the tiny snap that holds the OPWD strap cable and remove the OPWD.
6. Note the slot marked with a triangle between the two OPWD hinge slots. This is one of the six slots, all marked with a triangle, which access the detents that hold the upper casing. Locate the other five. One is on the left-side front of the printer in the same relative position as the one hidden under the OPWD. The other four are in the rear of the printer. Depress these detents in turn, working around the printer, and coax up the upper casing. This requires fortitude, patience and one or more dull, thin instruments.
7. On the right side of the printer, remove the Phillips head screw that fastens the yellow wire to the chassis of the printer.
8. Disconnect the connector on the Digital Camera Connector (DCC) circuit board and ease the cable out of the printer casing as far as you can. (I feared damaging the connector and removed the circuit board and DCC cover instead.) This cable is hooked at the right hand rear corner of the printer casing.
9. Looking down on the printer mechanism, locate the two Philips head screws near the rear. These fasten the printer to the base. Remove them carefully.
10. Placing a hand under the paper feed barrel, lift the printer assembly up and rest it on the case while you fight the DCC cable off the hook at the right rear corner. Once you free it, remove the printer assembly and congratulate yourself.
11. Wearing disposable gloves, remove the five ink absorbent pads and rinse them under the facet in the laundry sink. Cold water is fine. Press the pads with your fingers until the water runs clear. Do not wring or otherwise torment the pads, as you want them to retain their shape. Press the pads between old newspapers to squeeze out most of the moisture. Expect to be surprised at the amount of liquid these felt pads can hold. I dried mine in the sun. Use a hair dryer, clothes dryer, microwave or oven at your own risk.
12. Reassemble the printer in the reverse order of disassembly.
12.1. Insert the small absorbent pads first. The right side pad with the green facing goes on top. (I think.)
12.2. Caution: Before replacing the upper casing, note the small electrical gismo on the left side of the printer assembly. It has a slot that fits into the plastic wheel. When properly positioned, the gismo snaps into place. Make sure the gismo is correctly seated before replacing the upper casing.

Posted on Feb 14, 2009


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Get steps to Fix Canon Printer Error Code B200 instantly. Watch below video to learn how to fix Error Code B200 on PIXMA Printer Call now +44-8000465291 for instant Printer help.

For 4+ Cartridge Printers:

Step1:-Remove All Printer Cartridges.
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The printer should indicated which color head needs to be installed. Try cleaning the head with the printer software first.
You can purchase the head of that color (or colors if more than one) and follow the install procedure in the printer manual.
If you also want head installation instructions, please take some time to post it as a separate question. I will try to give complete instructions.

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