Question about Logitech QuickCam Express Web Camera

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Logitech webcam hello FixYa, I can't figure out how to get my fairly new logitech pro 5000 webcam to work properly "while in a yahoo chat or in msn chat". I replaced my older logitech webcam thinking the colored bars was because it was broken & old. But getting the new webcam & still having the same old problems... I searched the yahoo "help page" & there it showed me just how to set up my pc to correct this color bar problem. I tried the yahoo help site & did the steps to fix it, it worked for a few days & soon back to the same problem = showing only color bars (and no image of me). I can't seem to fix it since then, as the yahoo help already showed me (back then), what to do the first time & it actually worked right away (then), but when it showed the bars a week later & ever since, I have no idea what it is & how to fix it to a normal working webcam. It works fine just taking pictures on the pc, but w/o on the yahoo chat. Hope this info helps you & I appreciate finding you for advice. Josh in Seattle

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  • buttonman Jan 10, 2008

    I don't think so, but it's hard to know, since I'm not a pc buff, lol. I do appreciate your support asking me. Have you ever seen or heard of this problem I'm having?

    My webcam turns on & while in any messenger chat (yahoo or msn) it will only show me & the other person viewing, multi-colorer vertical bars, on both ends of the viewing of my live webcam. Yahoo help actually gave me all I needed to walk thru it & correct it, but only lasted a week, w/the corrections I've put in, now already in my pc settings, theres nothing I can do to help it again. Boy...I wish I could figure it out.



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Posted on May 18, 2008

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Are you trying to use more than one application with the cam at one time?

Posted on Jan 08, 2008

  • brian c
    brian c Jan 10, 2008

    Yes, i've heard of it. It's all over Logitech's forums.

    What I was asking, are you trying to view yourself on the Logitech console when this happens? LIke are you tinkering around watching yourself on the other screen after opening up the Logitech software?

    The cam can only be used for one application at a time if this is the case.



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1 Answer

When I try to talk to some one with the webcam on MSN Messenger I can see them but they can't see me. My webcam is just picking me up instead and not broadcasting to them.

try a different IM like yahoo messenger ..if it works...and it broadcasting means that its something wrong with your msn messenger and need to reinstall it

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My webcam doesnt show up when i plug it in !

if other IM like yahoo have the possibility to ofer someone an invite to view webcam ...this isnt possible in msn ..the only way you can do thet is when you click video call ...and this is available when both are using the msn program installed into the pc...and a new version ...if one is using a web related chat this became impossibe ...take a good look and see if you have the button for audio video call..should be 4th from the left of the messeging looks like a calling device ..with a film band on may need to upgrade to a new version if you do not have such a button long as in is working on other IM mean that the problems is on msn instalation

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email? or yahoo messenger? you have to install your web cam and click My Webcam in yahoo messenger.. and click Preferences.. and click Camera source.. then choose the installed web cam.. and it will work

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Please be more specific in the setup you are using (operating system, program / service for chatting, (yahoo, msn) etc)

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Please be more specific as to what service you are using (msn, yahoo, etc).

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Did you by chance mute it in the computers sound manager or a specific program (msn, yahoo)? These settings tend to over-ride the Logitech console settings.

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Make sure you have installed the latest software from Logitech's website. Be sure to UNPLUG the cam when installing, and ONLY plug it in when it tells you to do so.

Also, what service (msn, yahoo) are you trying to use face tracking in? Keep in mind that MSN, Yahoo, etc have their own camera settings, which may over-ride any default settings.

Of you're on MSN, Logitech has a solution:

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