Question about Compaq A1500 All-In-One InkJet Printer

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Check cartridges error mgs.

I used refilled cartridges and it printes tyhe test page but nothing else. I get check cartridges mgs Compaq A1500

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The only thing you can do here is by a second set of cartridges and swap them back and forth when they run out. Somehow the printer recognizes that the same cartridge was re-installed. But as I said if you have a second set than you can re-fill the second set and they will work. Then when that runs out refill the first set and install those. Go back and forth between the two sets and you will be fine

Posted on Feb 13, 2008

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I replace my cartridges it says refer to printer documentation and will not print


These types of severe HP 74 black or HP 75 color ink cartridge errors (i.e. refer to documentation / incompatible cartridges, print cartridge(s) problem, etc.) typically indicate the internal micro electronics of the respective HP 74 black or HP 75 color cartridge are damaged. The cartridges electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal micro electronics failure. I suggest you first run a Tap 41 diagnostic test to check cartridges electrical health (this is a special forced service test, refer to video so you understand how to read the print out). You may also bypass the error (temporarily) on most models which use HP 74/75 cartridges.

NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.


CONTACT CLEANING / SERVICE TEST DIAGNOSTICS:

A. Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

B. Print Self Test Page:

1. Press and hold the CANCEL button.
2. Press the COLOR COPY button. Release both buttons.
3. The self test page should print. The printed pattern will verify printer is generally functional

--- The self test page is a 'forced' test print whether the ink cartridges are good or bad. Inspect color bars to verify proper nozzle/jetting health. If normal/regular printing is still not permitted then the problem is with either one, or both, of the ink cartridges. Activate Tap 41 test to confirm which cartridge is causing the issue.

C. Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test. Refer to video procedure or .pdf document at the following links on how to activate and read the service test report: http://inkjet411.com/?page_id=536

1. Load Letter/A4-size paper into paper feed tray.
2. If any lights are blinking, first press Cancel to attempt to clear.
3. Press and HOLD the Cancel button, press Ok button once.
4. At 'Mfg Commands' menu, click Right Arrow once until 'uiaux service' menu is displayed.
5. At 'uiaux service' menu, click the Right Arrow until Special Reports menu is displayed.
6. Select Ok, then click Right Arrow until the 'print-mech button tap' menu is displayed.
7. Select Ok (Code = 0 will be displayed); click and hold Right Arrow until 'code = 41' is displayed. Use the Left Arrow if you need to decrease numerical count.
8. Select Ok. Within one minute the Tap 41 diagnostic test report should be initiated and print (whether ink cartridges are good or not, i.e. this is a forced print test). See following 4 paragraphs (or video) on how to interpret diagnostic report.....

NOTE: You may also refer to this document for specific printer model 'Tap 41' diagnostic & 'Cartridge Error Bypass' step-by-step instructions: http://inkjet411.retailinkjet.com/wp-content/uploads/2013/04/HP-74-75-Problem-Resolution_v10.pdf

--- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 75/75XL color cartridge should display 600 good nozzles, while a good HP 74/74XL black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to video on how to read the printout.

---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

You can also test general printer performance by running the 'Tap 10' diagnostic test, use same procedure above and enter "code = 10". Both the 'Tap 41' and 'Tap 10' tests are 'forced print tests' - the printer will make every attempt to print the pattern whether the ink cartridges are good or bad...the patterns should be utilized to diagnose cartridge health. If 'regular' printing is still not possible then one or both of the ink cartridges is damaged.


ERROR BYPASS OPTION (TEMPORARY ONLY):

NOTE: It is possible to 'temporarily' bypass the cartridge error message (for emergency printing purposes only), please refer to link above/below for video/documentation instructions: http://inkjet411.retailinkjet.com/wp-content/uploads/2013/04/HP-74-75-Problem-Resolution_v10.pdf

However, if the cartridge is determined to be electrically damaged, largely dependent on the 'Tap 41' diagnostic test results, the cartridge will eventually need to be replaced with a new one. With a marginally performing ink cartridge, this typically results in allowing 1 entire print job to be printed at a time. If this does not permit any print operations then the cartridge has severe internal electrical damage and will need to be replaced.

------------------------

*Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used, and this is often unrelated to the refill process. The "Incompatible Print Cartridge(s)" / "Print Cartridge(s) Problem" / "Refer to printer documentation" / "Cartridge Error: Cartridge must be replaced" / "Cartridge in left/right slot is not intended for use in this printer" / "Now printing alignment page" error messages are typically indicative of failed micro-electronics internal to the ink cartridge(s). Also note that it is common to have a marginally performing ink cartridge (which was performing ok before) in the adjacent slot (i.e. color), then when a marginally performing cartridge is installed into the other slot (i.e. black), both of the ink cartridge(s) then get flagged with electrical errors. Running the 'Tap 41' cartridge health diagnostics test will confirm the active electrical state of both cartridges.

For additional printer diagnostics information please visit: http://inkjet411.com/?page_id=1813

NOTE: If you are interested in the top 'refill friendly inkjet printer models', our suggested list is posted on-line and our internal labs have verified there are no issues (with ink compatibility or color output/richness) with all of these models: http://inkjet411.com/?page_id=3585

---
CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors. We do NOT suggest refilling these types of ink cartridges.....refilling of HP 74/75 original/genuine ink cartridges is only suggested!

HP 74/75 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=WqnHRFpbo0w
---

If you ever need to purchase a new HP 74/75 ink cartridge(s), we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating and provide a 1-year warranty and free shipping over $20 (products available to US residents only).

HP 74 Cartridges:
https://inkplicity.com/shop/?slug=advanced_search_result&keywords=HP%2074

HP 75 Cartridges:
https://inkplicity.com/shop/?slug=advanced_search_result&keywords=HP%2075

---
For any additional questions please contact us directly: Inkjet411help@gmail.com

-Thank you

May 21, 2015 | HP Photosmart C5280 Printer

1 Answer

Can you remove the battery from an hp F4480 printer to make it ignore incompatible cartridge message


Unfortunately, this does not work.

With respect to the HP 60 cartridge error message ("Incompatible Print Cartridges") and inability to print with your HP Deskjet F4480 printer, this type of error is normally associated to an electrical connection issue between the printer and the cartridge, or more likely, an internal micro-electronic failure inside the cartridge itself (which is typical of the 'incompatible error' alert). These same failures can (and randomly do) occur with brand new ink cartridges.* To help identify the root cause, please run the 'Tap 41' cartridge's electrical / diagnostic tests below (refer to A. and B), this will identify which ink cartridge is causing the issue:

Please first verify the age of the ink cartridge(s)....look at imprinted date on front of ink cartridge. If this 'warranty expiration date' has expired, then potential internal electrical cartridge failures can occur due to internal corrosion, etc.

NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.

As a temporary workaround, or if you are unable to determine which cartridge is causing the issue, remove one of the ink cartridges from the printer....this might place the printer into the 'single cartridge printer mode'....print jobs may then be executed from the computer (only):

An internal electrical failure of a cartridge can be confirmed by performing the following corrective/diagnostic steps:

A.Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

B.Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test. Refer to DIAGNOSTIC TAP 41 video procedure at the following link on how to activate and read the service test:

http://inkjet411.com/?page_id=440 (HP 60 - Deskjet F2400/F4400/F4500 models)
    1.While holding the Power button, press Cancel (X) button 4 times, then press the Color Copy button once.
    2.Release the Power button.
    3.The 'Tap 41' diagnostic test print should print.


        --- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 60/60XL color cartridge should display 1248 good nozzles, while a good HP 60/60XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to 2nd video on how to read the printout.
        http://inkjet411.com/?page_id=440 (HP 60 - Deskjet F2400/F4400/F4500 models)
        http://inkjet411.com/?page_id=444 (HP 60 - Deskjet F4200 model)

        ---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

            NOTE: To our team's knowledge there is no 'cartridge error bypass' method available for the HP Deskjet printer model. The cartridge will mostly likely need to be replaced with a new one.

            ---------------

            Please note that we provide professional ink cartridge refilling services in multiple countries:
            Costco USA Ink Refill Service (453+ stores): http://www.costcoinkjetrefill.com
            Costco Canada Ink Refill Service (52+ stores): http://www.ca.costcoinkjetrefill.com

            Costco Mexico Ink Refill Service (38+ stores): http://es.costcoinkjetrefill.com/
            Costco United Kingdom (select stores): http://uk.costcoinkjetrefill.com/
            Fry's Electronics USA Ink Refill Service (34 stores): http://www.frys.com/ads/page51
            Best Buy Canada (4 stores) Refill Service: Downsview, Sherway, Toronto, & Vancouver (additional Toronto Best Buy stores opening in Fall 2014).
            Micro Center USA Refill Service (8+ stores): http://www.microcenter.com/site/content/refill-service.aspx

            We also have ink refilling centers in many University bookstores across the USA & Canada:
            Brigham Young University, Brigham Young University Bookstore - Idaho (BYU-I),
            Cornell University (CU), Kansas University (KU), New York University (NYU), San Diego State University (SDSU), University of San Diego (USD), University of Wisconsin - Madison,
            University of Virginia (UVA): http://www.cavaliercomputers.com/inkjetrefill.asp?

            Queens University (Kingston, Ontario, Canada) & University of Calgary (Calgary, Alberta, Canada)

            Refill Store Map Locator: http://www.go2ris.com/#findstore

            Our network of retailers stand behind the product and performance - guaranteed. Customers who have questions regarding the use of refilled ink cartridges can visit http://www.inkjet411.com or contact us directly at INKJET411HELP@GMAIL.COM

            -Thank you

Jun 02, 2014 | HP F4480 All-In-One Printer

1 Answer

Printer Photosmart 8450. Using HP black cartridge. Received message saying the printer did not recognize the cartridge because it was not HP. Removed it and tried several times to print. Gave up and...


Regarding your HP94 black ink cartridge error problem and inability to print to your HP PS 8450 printer, this type of problem is probably an internal micro-electronic failure inside the HP94 ink cartridge.

To determine which cartridge is causing the issue and/or to confirm an electrical problem with one of the ink cartridges (or possibly both), perform both the Internal Self-Test page along with the Pen Electrical tests (diagnostics) to evaluate the electrical condition of both ink cartridges....

Please first verify the age of the ink cartridge(s)....look at imprinted date on front (or back) of ink cartridge. If this 'warranty expiration date' has expired, then potential cartridge failures can occur due to internal corrosion, etc.

A. Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

B. Print Self-Test Page:
1. Press CANCEL and SAVE simultaneously (SAVE is the left-most button before POWER on/off.)
2. Using left/right arrow keys, navigate to 'pen electrical test'.
3. Select Enter to print test - evaluate nozzle test pattern.

-- If the printer prints the self test page then this demonstrates the printer is generally functional and that the problem is likely with one of the ink cartridges. Please note this is a 'forced' service test...the printer will attempt to print the test page whether the cartridges are good or bad. If the Self-Test page can be successfully printed but regular/normal printing cannot, then one of the ink cartridges is likely internally damaged. Remove and replace suspect cartridge to confirm.

C. Perform Cartridge Diagnostics tests using either C.1 or C.2 procedure below (varies by printer model):

C.1. Tap 41/43 Diagnostics Test:
1. To enter the Manufacturing Tests menu, press the 3 small, round buttons on the front panel simultaneously for >5secs: 'OK', 'CANCEL', & 'SELECT PHOTOS' (or 'Print Photos')
2. Using left/right arrow keys, navigate to Special Reports (or System Menu). Select Enter.
3. Navigate to 'print-mech button tap' menu.
4. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 41' (or attempt 'code = 43' if nothing prints using '41') is displayed.
5. Select Ok. Within one minute the Tap 41 (or 43) diagnostic test pattern should be initiated and print. Refer to video to help evaluate test pattern. Refer to 2nd video for guidance on how to read the diagnostic test pattern: http://inkjet411.com/?page_id=1741


NOTE 1: A good HP 93/95/97/99 color cartridge should display 600 good nozzles, while a good HP 92/94/96/98 black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. For reference only, refer to the following HP Deskjet video which shows how to read the HP 93-97 ink cartridge diagnostic test print: http://inkjet411.com/?page_id=1741 (see 2nd video)

C.2. Pen Electrical / Error Bypass Procedure:
1. To enter the Manufacturing Tests menu, press the 3 small, round buttons on the front panel simultaneously for >5secs: 'OK', 'CANCEL', & 'SELECT PHOTOS' (or 'Print Photos')
2. Using left/right arrow keys, navigate to Reports Menu (or System Menu). Select 'pen electrical test'.
3. Select Level 1, 2, or 3. Enter to print test - evaluate nozzle electrical test print.


NOTE 2: Pen recovery level 1, 2 or 3 clears cartridge errors, unblocking the printer to permit you to print the TEST PAGE with the normal MENU / TOOLS /PRINT TEST PAGE choice to aid in printer evaluation.


NOTE 3: Cartridge Error Bypass Message (Emergency Printing only): The Pen Recovery Level 1 clears cartridge errors and permits you to print the TEST PAGE with the normal MENU / TOOLS / PRINT TEST PAGE choice.


For additional information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (error bypass/printer reset methods, etc.), please visit Inkjet411:
http://www.inkjet411.com

Aug 03, 2013 | HP Photosmart 8450 InkJet Printer

1 Answer

Compaq IJ600 Printer - error cleaning print nozzles


My thought is that the refilled ink cartridge some how got damaged and will now not let this cartridge or even a new cartridge perform the cleaning function.
I have to say. It may be best to fully remove the power to the printer and it's connection to the PC before powering the printer down. Leave it sit for about an hour and then plug the printer back into the PC first and then plug it's power back in.
See if this may help.
Blessings,
A/V Media Guy

Nov 22, 2009 | Compaq Inkjet IJ600 Printer

1 Answer

My printer screen says there is a cartridge error.


The contact between the ink cartridge and the printer must be clean for proper functioning. If any dirt, ink or paper dust is on the contacts, the printer may indicate that the ink cartridge is bad. To ensure a clean contact, follow the steps below:
Step 1: Remove and re-install the cartridge
  1. Turn the printer on; open the printer to access the print cartridges.
  2. Remove the suspect cartridge(s) from the station.
  3. Re-install the cartridges in their stations.
  4. Close the printer.
  5. Turn off the printer for a few seconds and then turn it back on.
  6. Print a test page following your printer’s instructions.
  7. If this does not work, please proceed to step 2.
Step 2: Clean the contacts on the printer and the ink cartridge
  1. Turn on the printer; open the printer to access the print cartridges.
  2. Remove the suspect cartridge(s) from the station.
  3. Using a clean, dry lint-free cloth wipe the contacts on the print cartridge from top to bottom. The contacts inside the printer may also need to be cleaned. Please refer to your printer’s manual or the manufacturers’ website on how to clean the contacts.
  4. After cleaning the print cartridge and printer contacts, re-install the print cartridges and close the printer.
  5. Print a test pattern to determine if the problem has been fixed; if not proceed to step 3.
3.Reset the printer
  1. If the problem has not been fixed it may be useful to perform a "hard reset". This can correct an electronic flag setting inside the printer telling it that the print cartridge is problematic. Please refer to your printer’s user manual or the manufacturer’s website for the correct "hard reset" procedure for your printer. Often times it simply involves turning off your printer and unplugging it for at least 30 seconds.
  2. Print a test page to determine if the problem has been resolved.
  3. If the problem persists, you may need to purchase a new print cartridge.
All cartridges being repeatedly refilled eventually do fail. Some cartridges/printers may encounter an unavoidable mechanical or electrical failure which is unrelated to refilling. Check for physical damage on the cartridge. Look at the print cartridge and see if there are any cracks, tears or missing elements. Any one of these can cause a failure. In these cases, you will need to purchase a new cartridge and start the refill process again after it has run out.
If these solutions do not work, we recommend that you visit your printer manufacturer's website or talk with their technical support organization. If you think the refilled cartridge might be bad, take it back to your refiller and have them re-check the cartridge.

Jul 16, 2009 | Dell A940 All-In-One InkJet Printer

4 Answers

Check ink u163 error message


Firstly I suspect you are not using genuine cartridge or you have refilled the cartridge.
To fix this you need to disable the ink checking procedure.

Do you know that low ink or ink has run out message appears once cartridge empty. If you want to use refill ink in that cartridge then you need to deactivate ink level to get your printer run as usual. Check the following tips to fix low ink error message in case of refill ink usage. Below some methods to deactivate ink level detection function for some models due to its similarity.
METHOD I:
Press RESUME/CANCEL button once

Related models:
BJC series: bjc3000,8200,etcS series: s400,600,800,6300,9000etc
i Series: i255,320,350,355,450,470d,550,560,850,950,6100,6500,9100,etc
Pixma series: ip1000,1200,1300,1500,1600,1700,2000,2200,3000,4000,etc
METHOD II:
Hold down RESUME/CANCEL button for 5 seconds or more

Related models:
Latest models of Pixma series: ip1880,1980,3300,3500,4200,4500,5200,6700d,pro9000,9500,ix4000,5000,etc

METHOD III:
Press START button once, select COLOR button for colour cartridge; BLACK button for black cartridge

Applicable models:
Pixma MP150,160,170,180,450,460,475,etc


METHOD IV:
Hold down STOP/RESET button for 5 seconds or more

Applicable models:
Latest models of Pixma MP/MX series: MP145,228,245,520,800,850,970,MX308,318,7600,et

Jun 21, 2009 | Canon MX300 Office All-In-One Printer

1 Answer

Compaq A1500 all-in-one/message:clear system err then press clear


1. Lift the control panel by grabbing the panel along
the top edge.
2. Pull the control panel forward.
3. Lift the ink cartridge access door. For better
access, stow the document input tray away. The
cartridge carriage will move to the center.
4. Remove the new ink cartridge from its
packaging. Hold the ink cartridge by the black
areas or colored top only.
5. Remove the tape covering the print head by
carefully pulling on the yellow tab. Be sure to
remove all of the tape.

May 25, 2009 | Compaq A1500 All-In-One InkJet Printer

1 Answer

Printer wont print


Did you tried the testpage via PC or did you use the built-in testpage, starting with the printers buttons ?
Do you use refilled cartridges ?
Sometimes these cartridges need to be "resetted" after refill, what some refillers do forget.
Do you know if the drum is ok ?
What errors are displayed ?
Paperjam warnings can also come from the sensors for the paper.

Sep 09, 2008 | HP LaserJet 2605DTN Color Printer

1 Answer

Check print cartridge error


Try pushing it gently using some pressure. I had the same problem and it got solved using a little push.

Aug 27, 2008 | HP PSC 1210 All-In-One InkJet Printer

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