Unfortunately, it sounds like you'll need to return your player for exchange or send it in for repair using the warranty. Have you contacted the Warranty/Customer Service dept. at RCA? Can you return the player? They sell them at Walmart, as well as other retailers in case you're not sure where it came from (Walmart will let you exchange it as long as all the original parts and packaging are there and you have a valid Driver's license).
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This is battery problem, since it work with your computer directly, you no the computer power supply charge it directly so all you need do now is to get another battery and make sure you charge the new battery for some time before you power on.
First, go to my computer and scroll down to devices with removable storage, then look for you mp3 player, click on it, enter it's file system, and find where it keeps mp3's, then just copy and paste, it bypasses the software. If that does not work, try uninstalling and reinstalling the drivers and program, then try it again. That is a model number
Or you can try to fix your problem using someone else's files for your player. You need to set your computer to view hidden files for this--the firmware on your player uses hidden files like this. I don't have those files handy--you may try searching online forums for onther m4008a users.
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Hi, you can try to upgrade the player's firmware, you can download it from the RCA Website (http://support.rcaaudiovideo.com/downloads.aspx?product=187), the firmware it's the second app listed.
If your computer doesn't recognize the player, you'll have to turn it
off and keep "PLAY" pressed for 10 seconds while connecting it to the
USB port, then update the firmware.