Just got a new Bosch dishwasher (forget which model). After the dishwashing cycle has ended (even long after), the dishwasher and dishes are still wet. Was this an installation problem?
I can't see how any installation problem would cause this - if the dishes are still wet at the end of the cycle, you'll probably find the water isn't heating during the wash cycle. The dishwasher uses steam to heat the washing compartment and dry the dishes. It would appear that the dishwasher isn't heating water internally.
Even if the washer was accidentally connected to the cold water supply ** (see note), this shouldn't happen as regardless of the water supply temperature, the washer should still heat the water to the correct temperature internally.
** UK dishwashers should be connected to the cold water supply. For US installations, dishwashers are commonly connected to the hot water supply. For other locations, please consult your installation instructions.
I suggest you start a regular wash cycle and leave it to run for 10-15 minutes. Then open the door and test the temperature of the water in the base of the washer by hand. The water should be hot and there should be steam present in the washer when you open the door.
If the water is cold or only warm, the water isn't being heated internally or isn't heating to the correct temperature, in which case you should contact the retailer or Bosch Service immediately for a replacement. Do not accept an offer of repair on a brand new washer!
Additionally, do not attempt to repair the dishwasher yourself when under warrantly as this will invalidate the warranty.
Hope this helps. If you need further assistance, please let me know your location and the model number of the washer. This should be laser-etched into the top of the door if you can't find it on any of your paperwork.
Apr 27, 2011 |
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