Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)
Here is the error I keep getting when I try to sync music from Windows Media Player 11 to my wifes c250.
"It is not possible to obtain device's certificate. Please contact the device manufacturer for a firmware update or for other steps to resolve this problem."
I have updated the c250 firmware to the most recent available and still get the same error. The same error occurred with WMP10 which came with the program.
Any suggestions or help would be greatly appreciated.
The certificate must be obtained by syncing the device to the music service from which you obtained the songs.
Posted on May 25, 2008
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