Question about Crock Pots & Slow Cookers
We bought a Rival 5.5 quart crock pot tonight. Took it out of the box and noticed that the lid doesn't seat on the stoneware crock section. You can push a piece of paper between the lid and crock. I'm guessing that you shouldn't be able to do this? Should we return this one and get another one, or is that the way this particular one is designed? Any opinions on a decent 4-6 quart crock pot? Thanks.. I am having the same problem with a brand-new 2.5 quart model (5025), but don't see how it can be fixed with paper. The lid just doesn't fit,it's too small! I find the clicking sound very annoying, and the escaping steam lets the liquid in the pot evaporate and/or dribble down the sides and onto the counter. I wonder if Rival would replace the lid with a better seal at no charge.
Most of the reviews for this product state that the lid is a bad fit. It is as though they had leftover lids from another model and just used them in this one. A replacement lid will be the same unless you have one custom made...but for that price you'd just get a new crock pot. You will lose a lot of moisture and some foods will be a little dried out after slow cooking all day and losing steam. You can either cover the cracks as best you can when you set it to cook, or return it and buy a better model. You'll find this problem on Rival's 6 quart crock pot as well. Read the reviews before you make your next purchase.
Posted on Dec 13, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jan 09, 2017 | Rival Crock Pots & Slow Cookers
Apr 04, 2014 | Rival 3755 5.5-Quart
Nov 19, 2011 | Rival SCVPE503-SS 5-Quart Slow Cooker
May 24, 2011 | Rival 3050 Casserole 5-Quart
Jan 03, 2010 | Rival 38601 Smart Pot 6-Quart
Nov 18, 2009 | Rival 38651-C 6-Quart
Nov 04, 2009 | Rival 3100 3.5-Quart
Oct 12, 2009 | Rival 38601 Smart Pot 6-Quart
Jul 20, 2008 | Rival 38501 Smart Pot 5-Quart
746 people viewed this question
Usually answered in minutes!