Question about Brother IntelliFax-2820 Laser Fax
The Fax machine will not pick up when a fax is sent, it is on a dedicated line. The machine says that it is on Sleep mode and we aren't sure how it got there or even how to take it off due to the fact we did not put it on sleep mode...can ya help me out?
These machines goe into sleep mode automaticly and should exit when they detect a ring.
You MAY have a problem with your main board.
First make sure your phone cord is plugged into the correct port. There are two, line and ext. It must be plugged into line.
You can try a factory reset if that doesn't work. Unplug unit, hold menu button, plug back in and wait for lights to blink and display to read Maintenance.
Press 0 and 1
Now press 99
Now try sending to the machine again.
If this doesn't work, you likely need the unit serviced.
Posted on Dec 30, 2007
My machine was in sleep mode, solved problem but now it will not send a fax or recieve one. Everthing else is reading the same as before.
Posted on Feb 02, 2009
I thank you very much for the information. It fixed my problem.
Posted on Sep 22, 2008
Tips for a great answer:
Jul 07, 2009 | Brother IntelliFAX 1270E Plain Paper Fax
Apr 20, 2009 | Brother IntelliFAX 4100 Laser Fax
Mar 21, 2009 | Brother IntelliFAX 4100 Laser Fax
Feb 11, 2009 | Brother IntelliFax-4100e Fax
Nov 12, 2008 | Fax Machines
Aug 18, 2008 | Brother MFC-8220 Fax
Jan 31, 2008 | Canon FAXPHONE L80 Laser
Dec 05, 2007 | Brother IntelliFax-2820 Laser Fax
Sep 04, 2007 | Brother IntelliFAX 4100 Laser Fax
1,083 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: