Question about Brother IntelliFax-2820 Laser Fax

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Can not recieve Faxes

The Fax machine will not pick up when a fax is sent, it is on a dedicated line.  The machine says that it is on Sleep mode and we aren't sure how it got there or even how to take it off due to the fact we did not put it on sleep mode...can ya help me out?

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  • Anonymous Dec 29, 2007

    The machine says that it is on Sleep mode

  • Anonymous Oct 15, 2008

    All lines are plugged in. No dial tone. Lost owners manual. Display shows in sleep. Unable to fax out and receive.

  • Anonymous Feb 12, 2009

    fax and telephone on differant lines will not recieve fax rings once with message on machine - call pick-up

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These machines goe into sleep mode automaticly and should exit when they detect a ring.

You MAY have a problem with your main board.

First make sure your phone cord is plugged into the correct port. There are two, line and ext. It must be plugged into line.

You can try a factory reset if that doesn't work. Unplug unit, hold menu button, plug back in and wait for lights to blink and display to read Maintenance.

Press 0 and 1

Now press 99

Now try sending to the machine again.

If this doesn't work, you likely need the unit serviced.

Posted on Dec 30, 2007

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My machine was in sleep mode, solved problem but now it will not send a fax or recieve one. Everthing else is reading the same as before.

Posted on Feb 02, 2009

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Megatroid,

I thank you very much for the information. It fixed my problem.

CVF5

Posted on Sep 22, 2008

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1 Answer

How to receive a fax


  1. Connect the multi-function printer to a phone line. Most printers with fax capability have more than one phone jack, so make sure you are plugged into the right one.

  2. Turn the printer on and access the start-up menu. Pick an answering mode based on your expected usage of the fax capabilities of your machine (see the next steps for more information about this).

  3. Put the printer in manual mode if you expect little fax traffic. The manual mode usually requires you to pick up every call that comes to the machine. If you hear the signal for a fax, you push the start button and hang up.

  4. Choose the automatic mode if you expect a lot of faxes or have a dedicated fax line. In automatic mode, the printer listens to incoming calls and determines whether they are faxes or voice calls. Voice calls get sent on to your phone, and faxes are picked up by the printer.

  5. Select the number of rings you want your multi-function printer to give you before dropping a call. If you are using the manual mode you may want to go with four or more rings. Two rings should be sufficient in the automatic mode.

  6. Load paper into the paper tray. Check on the paper level frequently if you receive a lot of faxes.

  7. Set the desired print quality, and you are ready to receive faxes.

Mar 01, 2011 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

How to receive fax


Instructions Things You'll Need:
  • Phone line
  • Multi-function printer
  1. Step 1 Connect the multi-function printer to a phone line. Most printers with fax capability have more than one phone jack, so make sure you are plugged into the right one.
  2. Step 2 Turn the printer on and access the start-up menu. Pick an answering mode based on your expected usage of the fax capabilities of your machine (see the next steps for more information about this).
  3. Step 3 Put the printer in manual mode if you expect little fax traffic. The manual mode usually requires you to pick up every call that comes to the machine. If you hear the signal for a fax, you push the start button and hang up.
  4. Step 4 Choose the automatic mode if you expect a lot of faxes or have a dedicated fax line. In automatic mode, the printer listens to incoming calls and determines whether they are faxes or voice calls. Voice calls get sent on to your phone, and faxes are picked up by the printer.
  5. Step 5 Select the number of rings you want your multi-function printer to give you before dropping a call. If you are using the manual mode you may want to go with four or more rings. Two rings should be sufficient in the automatic mode.
  6. Step 6 Load paper into the paper tray. Check on the paper level frequently if you receive a lot of faxes.
  7. Step 7 Set the desired print quality, and you are ready to receive faxes.

You should be all set now to receive faxes.

Aug 06, 2010 | HP Officejet 4355 All-In-One InkJet...

1 Answer

Sends faxes fine, but will not receive. Message "FAD" on screen


Could the message be reading "TAD"? If you have an answering machine hooked up anywhere on the same line as the fax, you need to refer to page 16 of your manual. Set your answering machine to 2 rings and de-activate the toll saver mode. If you have a dedicated fax line without the TAD, set your fax recieving mode to fax only by pressing the MODE button under the LCD display untill fax only isindicated

Jul 07, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?


Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
Manual
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
Fax
For use with a dedicated fax line.
Every call is answered as a fax.
Fax/Tel
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
TAD
For use with an answering device.
The TAD answers every call and stores voice messages.
Fax messages are printed.

Apr 20, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Cannot receive faxes or copy, but can send out


make sure you auto recieve light is on.
check your lights the one for FAX only has to be on only.
not TEL or FAX_TAD
good luck>

Mar 21, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Cannot receive faxes


Here is the answer fixya...
make sure you auto recieve light is on.
check your lights the one for FAX only has to be on only.
not TEL or FAX_TAD
good luck>

Mar 21, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

I can send but cannot recievefax. Fax is on SLEEP all the time.


The machine is set with the sleep mode as a default. The fax part can be changed to recieve a fax by pressing the fax mode button. Press it until it says Fax only, not F/T. F/T means Fax/Telephone. This mode would make it to where you have to pick up the reciever and press start when a fax comes in. The Fax only mode means it will pick up everytime a fax comes in automatically. Let me know if this was helpful. Please give my helping a rating. Thanks!

Feb 11, 2009 | Brother IntelliFax-4100e Fax

1 Answer

2 phone lines causing problems for fax machine


1 line is fine as long as the fax is set to auto recieve mode

Nov 12, 2008 | Office Equipment & Supplies

1 Answer

I cannot recieve faxes


There seems to be an internal fault, either with the receive relay or another board component. Can you receive a telephone call? If so, I would say it's a component failure and should have a repair shop look at it. With this kind of problem, the repair facility will use bench testing equipment to prove it. then exchange the faulty board. If it's not under warranty, it will be expensive.

Aug 18, 2008 | Brother MFC-8220 Fax

2 Answers

Canon image class MF4150 distinctive ring


How to Set the Receive Mode (MF4140/MF4150)
1. Press [Additional Functions]. 2. Use [Left cursor] or [Right cursor] to select [FAX SETTINGS], then press [OK]. 3. Use [Left cursor] or [Right cursor] to select [RX SETTINGS], then press [OK]. 4. Use [Left cursor] or [Right cursor] to select [RX MODE], then press [OK]. 5. Use [Left cursor] or [Right cursor] to select the receive mode, then press [OK]. [FaxOnly]: Answers all calls as faxes and disconnects voice calls. [AnsMode]: Receives faxes automatically and records voice messages. [NET SWITCH]: Distinguishes between fax and voice calls. [FaxTel]: Switches between fax and voice calls automatically. [MANUAL]: Does not answer any calls. You have to manually receive faxes. NOTE: a. For [FaxTel] or [MANUAL], make sure the optional handset or an external telephone is connected to the machine. b. For [AnsMode], make sure an answering machine is connected to the machine. c. The [NET SWITCH] mode is available for certain countries only and requires subscription to a network switch service. 6. Press [Stop/Reset] to return to the standby mode.

Aug 12, 2008 | Canon imageCLASS MF4150 All-In-One Laser...

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