Question about Insignia LCDTV26 26 in. Television

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Brand new LCDTV26 26 in.

IT has a purple ring around all four sides. What's up with that??

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Re: Brand new LCDTV26 26 in.

Sounds like you just got a bad one! I'd take it back immediately and get it swapped out with another. If the new one does the exact same thing, then there's somekind of compatibility issue between that monitor & your PC or whatever you've got it connected to.

Posted on Mar 02, 2008

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Two problems 1) when turning on it frequently shuts off then shuts on for three or four times 2) sometimes when turning it on the screen will have purple pixels scattered accross the picture.

This might be two seperate problems, But sometimes just this simple one can fix both. You power supply is bad. The caps. used in them are under rated at 10 volt and should be at 16 volt or better. They should be replaced and that should fix your problem. REPLACEING the power supply will just have the same problem happening again. If the purple dots do not go away, Can be the T-con/LCD controll board or the main PCB board. Have the power supply repaired.
If you are good at soldering? The caps that are bad,the tops of them look rounded and are NOT flat.
They also have a neg - side. Important put the neg - side where it belongs, board should be marked - or circle w/one side darker or lines in it. That is the neg side.Common bad Caps are 1000uf 10v,1500uf 10v,2200uf 10v,and 3300uf 10v. Replace the same "uf" rating but with a 16-25 volt or higher.

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I have a "purple" stripe running verticaly down the left side of my screen in all modes (Cable via HDMI and VGA) It looks like the video is wrapping around, and I do not know how to adjust it.

Purple stripe of "LCD panel Death". In most cases when there is a color strip across or down the screen, means the lcd panel it's self is gone down. In this case, cheaper to buy new flat panel tv. In some of thses models you could have a back lite out, not likely, as when the lites oare out you don't have color on that side.

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Turn on tv and purple pixels like snow are spread around tv

Write down your serial # (found on the back or on the side) and your model # and call 800-Samsung. The issue has to do with the capacitors and if your TV was manufactured between Dec 2007 and May 2008 they will send a repairman out to repair for free (one time only). I just called and they are sending someone out to repair mine. Apparently there are tons of people experience the same problem.

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I started to experience this problem as well. Eventually one day I turned my screen on and all the colors were crazy. Purple, Blue Yellow Green. I thought my TV was broken but then I noticed as well that the menu was not displaying the same issue. After messing with the menu for about 30 minutes I found the solution.

Go to SETTINGS. Then go down to DEFAULT. Select default and everything will be fixed.... for now. I think unplugging the TV over and over screwed up the settings. Hope this helps.

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1 Answer

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You have a defective light engine and Hitachi will replace the part. Here's what you need to do. Call Hitachi's customer relations department at 800-654-7013 and tell them that you have a defective light engine. At first, they will act like they've not heard about this problem but they will give you the names of some certified dealers in your area to have come out and take a look. Once the tech comes out and confirms that it's a defective light engine, call Hitachi back at the same 800# and they will send a brand new light engine directly to the dealer and Hitachi will pay for it ($1500).

Here's the deal, if you're under warranty, Hitachi will cover the part and the install. If you're not under warranty they will cover the expensive part but not the install. Our install was $400 but other on this site have paid around $200. Please do not let anyone tell you that you have to pay for this part. Hitachi has not recalled the part but they are replacing it with a brand new light engine for free. Also, deal only with Hitachi's customer realtions and not regular customer service. Good Luck!

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