Question about Tao 89811-PB1 Digital Picture Keychain

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Innovage keychain program wont work on vista

I tried downladeding the sowftware on my computer but it wont work all i have is vista how can i cet it to downlowd pics on it

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There is a new fix for vista here, dorkduder:

Posted on Jan 03, 2008


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Posted on Jan 02, 2017


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Regarding it not working once it's disconnected from the computer.... I called tech support and they said it's a bad battery/faulty charger since I had let it charge for 7 hours and did everything else suggested, so I took it back to the store, exchanged it for another one and it works fine. So if this is a problem, and you did everything else correct, it is probably a bad one, go try another and if a 2nd one doesn't work, I would forget it. I wouldn't have tried a 3rd time. I guess it's a common problem.

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Go to you can download the software there. you can also call the customer service 800 number. but everytime i call its busy... imagine that.  but i did download the software from the website. hope it works for ya'll good luck!

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found that on another site - after I had the same trouble - this software really works - updated the pic frame in no time :)

IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to at the top of the keychain section, it says "download".............. THIS version works.

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