Question about Samsung RS2630SH Side by Side Refrigerator

13 Answers

Hot refrigerator I have a Samsung refrigerator RS2630SH.  Originally a loud noise was coming from the back of the refrigerator on irregular basis.  Repairman did not help us while it was still under warranty, although we did provide a videotape of the noise as requested.  Now the warranty has expired, refrigerator stop making the loud noise but the dividing wall heats up to extreemely hot temp.  Also the freezer side outside wall is very hot to touch.  Ice maker does not work as well.  Any suggestions appreciated, excluding the one "not to buy Samsung again" - we've learned the hard way.  Thanks!!!

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  • 18 more comments 
  • wampus Dec 29, 2007

    We do not have a sound problem, but the front of the unit between the doors is extremely hot. The unit seems to be working fine, but we cannot touch between the doors.

  • Nicolka Dec 30, 2007

    Thanks it did it. The fan seized but I managed to get it to rotate again. The fan still makes loud noise on "of and on" basis. In this case is the fan a problem or does the motor need a replacement?

    The ice maker also stopped producing ice, is there a correlation? Thanks for any other suggestions!!!

  • Gopikris Jan 02, 2008

    My refrigerator is making noise whenever it starts consuming power. I've checked everything and cleaned the back side, but, the noise still persists. All of a sudden, without any major change/reason it has started. Any help would be really appreciated. My warranty has expired.

  • Anonymous Jan 03, 2008

    intermittent noise as described by nicolka and side of refrigeration got quite hot but cooled after i put it on powercool .we set fridge section to 4 centigrade but the top shelf is obviously higher than this due to food degradation and touch so thermometer ,while recording 4 centigrade must be located and giving reading only at lower point.we took off bottom back and vacuumed inside including filter on metal panel and in the half hour that took the freezer went from -19 to -12 and the fridge to 13 from 4.while back was off restarted machine and fan whizzing around ok at that point .put back back on and reset to (freezer -19 ,fridge4 ) and started both powercools.i hour later the freezer had gone down to -22 !! so took off powercool while fridge still on 13 with powercool on.machine bought in august 2005 and today is 3/1/08

  • Anonymous Apr 27, 2008

    same problem heating up on the front dividing panel

  • Jddawson May 02, 2008

    Well, I thought that this was an isolated problem and I see very clearly that this is not the case. This is obviously a characteristic of the RS2630SH unit. I have just got off the phone with Samsung's scheduling department. I spoke with a young lady by the name of Britney. Her number is 1-800-samsung, press 7 and then her extension is 3137. I suggested to her that Samsung should reiemburse everyone for their repair costs since this is certainly a problem with the unit.



    I have been afraid of a fire with the freezer side becoming so HOT to the touch. How do we push the issue of being compenstated? Any ideas?



    Thanks,



    Jerry Dawson

  • jimuofu Aug 07, 2008

    Have the same model with the same problem.  Center plate on the fridge is hot as can be.  Im going to empty it and power it down.  Not sure what to do with it - samsung says there is no authorized service ctr in Utah.  They also said that there has been no recall or problems with this model.

  • Anonymous Aug 10, 2008

    I have the same model and the same problem. The fan made a loud noise for a while and finally went out. I just ordered a new fan which will be easy to install yourself. The icemaker does not keep up with a family of four.

  • rdwils Aug 21, 2008

    We are having the same problem right now with the freezer side being extremely hot to the touch as well as the divider in the middle. Since you replaced the fan, has it been fine? Where did you get the fan?

  • Anonymous Aug 29, 2008

    same problem. yeah- last time I buy Samsung too!

  • gabeyho Sep 09, 2008

    Wow. At least I know this is not an isolated problem! I noticed a high-pitched noise about a week ago, and a few days ago noticed it felt hot, and today it was SO hot that I can't touch it, plus a faint smell of burning plastic. I changed the temperature for the fridge and freezer to the lowest settings and plan on pulling it out from the wall, cleaning it, and checking the fan tomorrow, as well as calling Samsung.

  • darndt1973 Oct 29, 2008

    I have already taken the back of the fridge apart and cleaned out the dust bunnies. I have more of a ratling noise coming from the fan assembly. It seams to be the same simptoms as described as most everyone esle. I realize that Samsung is not going to help any of us, so if anyone has the specific part number for the fan assembly, it would be greatly appreciated.

  • gamefowl
    gamefowl Nov 22, 2008

    I also have the same problem..

    Refrigerator was making a squeal noise on and off.. so times it was so loud would hurt your ears, now I don't hear it and we have another problem..

    Now it is heating up between the door panel and on the sides, hot to the touch..

    Plastic smells also have been noted coming from the refrigerator..

    I checked the fan and it is moving ??

    But it seems to be at a slow rate.

    Cleaned all, but it was not real bad..

    Also on the freezer side it is now icing up big time..

  • PekasMom Dec 04, 2008

    Loud screeching noise stopped and center wall will burn bare skin. Don't feel bad Utah, we live in the metro Detroit area and are having trouble finding an appliance repair shop to even look at it. As soon as I say "Samsung refrigerator" they say "Sorry, can't help you". SAMSUNG pretended they NEVER heard of such a problem. Filed a report with Consumer Product Safety Commission -- please everyone do it, we need a recall!

  • Anonymous Dec 08, 2008

    My condenser fan motor is also making that noise , I,m online trying to find the part.

  • Pam K Dec 17, 2008

    Had the fan motor noise about 1 month ago, vac'd out the back, and after cleaning the fan shaft with a little alcohol, and a QTip. I also applied some WD40 to the fan shaft with a QTip. No more noise .....but guess what...Yep the divider panel between the Freezer, and Frig compartments are now Very Hot. Guess I'll be ordering a fan. But not until I unplug it for 10 mins., because I read somewhere that it resets itself.

  • ktowne002004 Dec 18, 2008

    I have a Samsung refrigerator RS2630SH. Originally a loud noise was coming from the back of the refrigerator
    on irregular basis.

    The refrigerator stop making
    the loud noise but the dividing wall heats up to extremely hot temp.
    Also the freezer side outside wall is very hot to touch.

    After reading the posts in here, I removed the back of the refrigerator and sure enough the fan was not moving. I immediately ordered the new fan and blades.

    In the meantime, I have taken a 12" X 12" box fan and placed it behind the refrigerator by the vent for the compressor. I then took duck tape and made a makeshift seal (like a vent) around the box fan and refrigerator and turned it on high. It took 36 hours. The refrigerator is now working fine, and the dividing walls between the doors and the side of the refrigerator are now cool to the touch. This will work until the parts I have ordered come in. Just thought I would add this so that others can benefit from what helped me. This is not something you want happening right before Christmas with family coming to town. Take care and everyone have a Merry Christmas and a Happy New Year.


  • Anonymous Apr 06, 2009

    Ditto. Had squealling noise for several weeks, it stopped, now center divider is so hot it is burning rubber door seal. Seems like a fire hazard to me. Would Samsung rather do a recall...or instead wait for someone's house to burn down (or worse) and then be responisble for a hell of a lot more than a $200 repair bill? If I were them I would order a recall...

  • NPHR Feb 28, 2013

    Ok so I am assuming this

  • NPHR Feb 28, 2013

    fridge model continues to have the same problems. My fridge started off with squeaking noises, followed by cricket noises. Now the smell of plastic burning has occurred along with the panel near icemaker and small middle panel between doors is extremely hot. Will try fanmotor and blade...thanks for the tip!

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I had the exact same problem and got sick and tired of it. I contacted the Consumer Product Safety Commision and they came out and photographed my refrigerator and asked questions about the fridge. If everyone who is having trouble would write the commission we might be able to get the fridge recalled. Even if you repaired it already, they want to know the problem and what you did about it. the web site is: www.cpsc.gov. Everyone please help out. The more people we get to respond the better. ThanksZFH3I10

Posted on Nov 06, 2008

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Same problem here with the Samsung RS2630SH refrigerator. First had intermittent fan noise, followed by constant squealing fan noise followed by total fan failure and fridge walls getting very hot. Ordered parts # DA97-01949A (fan motor) and DA31-00010C (fan blade) from partstore.com. The fan unit actually slides out. Slide the fan unit (the white plastic cowling and all) forward (toward the doors) and then lift it out. Taking the back panel off and aiming a fan at the condenser does seem to sufficiently cool the fridge - at least it did for me - until the parts arrive. Good luck to all and don't by Samsung again. I know I won't.

Posted on Apr 07, 2010

  • NPHR Feb 28, 2013

    Thanks for the info! It looks like the Samsung continues to have the same problem 5 years later. Fridge began with a squealing noise, then what sounded like crickets. Noise has improved but the side panel near the ice maker and the small panel piece between doors is extremely hot to touch. No I have that burnt plastic smell as well that someone wrote about as well. Pulled out the fridge some and that helped cool down the panel...I guess I will try to replace fan/blades adn motor ultimately if I need to-hopefully this will solve the on and off again icemaker problem as well.

  • David Lancaster Feb 28, 2013

    Glad I could be of help. My repair was done just short of three years ago and it is still running great.

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I have the exact same problem. I noticed a high-pitched noise about a week ago, and yeserday it was too hot to touch and it smells like burning plastic. I pulled it out this morning, cleaned the back, removed the cover, and sure enough the fan is not working. I am not sure if it is broke, or if there is just too much nasty dust on it. I am going to try cleaning the fan with a soft rag and compressed air can today, and if that doesn't work I already found the part on partstore.com. Thanks for the tip!

Posted on Sep 09, 2008

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I had the same problem even since I bought this fridge. Get the motor & fan & shipping & tax for $ 54 (866-925-7278) at partsstore.com. Part # DA97-01949A. Counter clockwise fan.Slide out (drag out) the old fan from the base. Take out the spiral holder from the blde and Instal the blade in the motor and adjust the blade to right position. Reinstal the holder.My old blade was glued to the spindle. Chech up this point. Slide in the assembly in the fridge platform. Whenever compressor gets heated up due to absence of cooling etc., the sensor inbetween the two doors gets hot to indicate the failure.
capt.krish

Posted on Sep 07, 2008

  • One4JW Sep 09, 2011

    Thank you for your help. I did exactly as you wrote...the part was delivered in 2 days and it took me exactly 2 minutes to install and have the panel put back on.

    I kept a small floor fan behind the refrigerator for the few days I had to wait, worked like a charm!

    Thanks again!

  • Michelle Sep 12, 2012

    Thank you! this was helpful!

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Exact same problem here! Our fridge isnt even 2 years old yet. What a POS! This problem has been ongoing it seems for several years. Samsung is a joke!

Posted on Aug 08, 2010

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I got the support- motor and the blade for $46 at PARTSORE.COM. It was at my house in two days.

Only problem was getting the fan housing to snap into place.

Posted on Aug 22, 2008

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I have the Samsung 2630SH stainless steel side by side unit with the same exact problems listed above. It has a loud squeeling noise, and the sides of the fridge are getting so hot that I cant touch it for more than one second before having to pull my hand away. There was also a burning smell, like melted plastic that permeated my hosue. I did unplug it for over 24 hours and now it is working fine. I am just afraid it will catch on fire. To the person who replaced the fan motor; are there any directions on how to install it out there. Starting with how to take the fridge apart and what to do? Like a step by step guide?

Posted on Aug 07, 2008

I replaced the motor. This did fix the following problems: front section between the doors being hut, seizing of the fan, the noise problem, and the ice production problem. Thanks to all that gave helpful suggestions!!!

Posted on Jan 13, 2008

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OMG, we are having the exact same problem: The partisan between the fridge and freezer is to hot to touch. I contacted Samsung via "Live Chat" and was advised to unplug it for 5 hours and then plug it back in(?) When we pulled the fridge back from the wall, it smelled like hot/burning plastic. Seriously, are they waiting from someone's house to burn down?

Posted on Dec 29, 2014

  • Jessica Edwards
    Jessica Edwards Dec 29, 2014

    Just filed a complaine w/ www.cpsc.gov, which someone else suggested. I am seriously concerned that there is a fire hazard w/ these refridgerators, and wanted to enourage others to do the same. - Thank you.

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Samsung rs2530bbp/xaa Extreme heat center divider between frig and freezer. Read all previous listing and proceeded removal of fan. Vacuumed accumulated dust filling half gallon size volume mostly carpet fibers attracted to " electro static charge" of the overall unit plus the action of the intake fan. Fan had seized up. Cleaned the removed motor with wd 40 water resistant silicone because it was handy until it dissolved what had seized it. Paying attention to the dry bearings. The motor was not burned out. Reassembled and ran for three hours. Center divider cool to touch. Smell slight electric overheating odor and reopened fan not running. Applied lithium grease to bearing, as they were extremely dry. Opened up the motor area to treat bearings. Thought, liked the wd 40 for the initial clean up and running it to free it futher, but was not lub enough for the dried out bearings. Lithium lube on fourth day, no problem, no smell, quiet, cool center divider. Fan will need cleaning on a regular basis. Brand new deep pile carpet produce lots of loose fiber that are attracted to the electronically charged refrigerator, then finally get sucked into the fan. At least recall notice to regularly clean out the fan need to be sent out to consumers. Samsung customer care was not helpful at all even with a supervisor taking the call. Information on the failure was not taken as a report. You may not need a fan if you know how to clean motor and lube the bearings. I did have a chirpping sound prior to the failure and a small amount of heated electrical component smell. Six month ago I rebooted the brain as the defrost sequence did not do the job via the control panel. Unplugging it causes the reboot. This trick is not on the Samsung consumer guide.

Posted on Feb 10, 2014

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My fridge got so hot I thought it was going to catch fire!!! The cooling fan seized up. I had to pull back off of fridge and put a small fan onto the cooling fins, Fridge cooled down immediately. Now to find parts....Hunk o ****, NEVER buy Samsung

Posted on Aug 07, 2012

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"Guest", can you post some info about where you buy the part and how to replace it? If you had to call Samsung service person, how much did it cost?
Thanks!

Posted on Feb 17, 2008

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Check the cooling fan behind the unit, behind the lower panel access. My cooling fan had seezed and was no longer cooling the piping going through the fridge. I ordered a new cooling fan, but it will take about a week to come in. For now, I have put a small fan behind the frige to cool the piping. Let me know if this helps.

Posted on Dec 29, 2007

  • wampus Jan 01, 2008

    I replaced the unit as a whole. The fan blades may be out of balance or cracked. I had real trouble taking the blades off the shaft. If the motor has ben seezed for some time, you may want to replace it as well. At Sears Parts Direct, the motor was $79 alone, but $89 for the entire unit.

    As for the ice problem, you did not mention if it didn't freeze or if it just didn't cycle through the process.

    If it didn't freeze the heat may have something to do with it, but if it didn't cycle, I cannot see that there would be a correlation.

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Here is a tip that I wrote about refrigerators and the fan noisethat they develop sometimes...

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If the screeching is coming from underneath then pull the unit out from the wall and remove the cardboard cover at the bottom back. Now turn the unit on and check for where the screeching is coming from.

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My samsung rs2630sh is very very hot to the touch


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I think I answered this in an earlier post.

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The solution is to shim the motor mount so it is slightly out of level which will keep the fan from bouncing off the motor housing.

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Trust me -- SHIM THE MOTOR MOUNT!

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the fan behind the ice maker is iced up poss fault defrost heater gone try total defrost faor a list 36 hrs restart it noise come back then you need to repace the defrost heater hope this helps

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