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Rinnai RHFE-1004FA 38,400 BTU Energy Saver Ductless Heater - LP Gas

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I have a trouble code 11 on my Rinnai model 2532

By pccomps on Oct 18, 2009

" "

I have a trouble code 11 on my Rinnai model 2532 water heater which indicates no ignition. I checked for gas supply by turning the furnace on which is approx. 1 ft. away, it works. The water heater is approx. 2 yrs old and worked flawlessly up until now. Any suggestions to check next?

Comments:

Oct 19, 2009

- I don't see it firing so I checked the inlet water filter. It had some pipe sealant and deposits which I removed. After cleaning filter the problem still exists.

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Solution #1

posted on Oct 18, 2009

Therinnaiguy

Rank: Guru Air Conditioners

Expert
Rating: 88%, 511 votes

11 is a ignition failure code. Could be alot of things, I suggest calling a tech who has repaired these before. Pull the front cover off and have a helper turn on a hot water faucet. Look thru the viewing window to see if the unit is firing then going out. If not, clean out the water filter on the inlet side of the plumbing. You will need to turn off the water supply prior to cleaning it. If the unit fires but shuts off seconds after ignition, you may have a dirty or bad sensor. Call a proffessional at this point. Sorry

Comments:

Oct 19, 2009

- Sorry you didn't like my answer. Maybe someone else can help you. You probably have a bad flow switch.

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Solution #2

posted on Dec 12, 2009

mahoney4

Rank: Apprentice
Rating: 0%, 0 votes

Our 2 yr. old Rinnai RHFE556WTA gas heater keeps getting a Code 11 when trying to ignite. Have to shut off and then turn back on to get it to start. How do we solve this problem?

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