Question about Creative Labs Zen V MP3 Player

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MP3 Rebuild My Zen Mp3 went blank.I reset it but didn't wait long enough for it to rebuild.When I reset it again it won't rebuild properly When I connect to my Comp. it doesn't read it and says its not connected .Any ideas? Thank you

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Rght click MyCompuer/properties
click device manager scroll down to
uniiversal serial bus controllers expand
the list and find your device right click
on it to bring up the property sheet click
on the details tabclick on
the down arrow drop down
list scroll down to check
the 4 filters on the list
click on the entries and
if there is anything listed
there let me know what it
says

Posted on Dec 28, 2007

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  • 209 Answers

Leave it off for a while then try to reset it by pressing the reset button with a pin/pen for 20 seconds[ just press it once] then maybe try connecting it to your computer.
or check the manual.

Posted on Dec 28, 2007

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1 Answer

My creative Zen mozaic ez100 is stuck on the rebuilding screen. it has been like that for hours the battery died then i recharge it again to see if it will work but it didnt it turned on and froze on the...


this happened to me just a few days ago what i had to do is take evrything off it all my music and videos turn it on then let it rebuild its self this will realise that there is nothing on it so will rebuild its self easlie because there is nothing on it to slow it down then once that is done and u have the main screen up put everything back on it using the creative zen software from the starter pack in ur mp3 player mine works great down :)

Aug 18, 2010 | Audio Players & Recorders

1 Answer

My mp3 player went blank but its still on


Creative knowledge base gives this answer for blank screen on a Zen MX:
White screens or blank screens could be easily resolved with a firmware reload. The following steps will take you through the troubleshooting steps.
  1. Reset your player and verify if the screen is able to display its contents
  2. Make sure that the player has fully charged battery
  3. Finally, perform the recovery tool if the screen still does not display any contents properly through the following site:

    http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

Sep 20, 2009 | Creative Technology Zen MX Black (8 GB)...

1 Answer

Fault with zenmozaic mp3


there is a little reset button on the side, press it and it will shut off, then turn it back on and it will say rebuild then it will work again

May 17, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Creative Zen Freezes on Rebuilding


My Zen locked when I turned it on. It wouldn't play the track the screen was on so I pressed the reset button and turned it on again. It was then still locked on the same track so I tried turning it off which then froze as it was shutting down. After another reset it went through the rebuild screen then locked again. I then used the above fix (pin in reset, then hold play and power switch down). Taking me into the kind of bios screen I formatted the contents. Then added my library again. It's now working fine.
This is the second Zen I've had because the first one had the same problem so I took it back without trying to fix it. Both times the problem occured when I had my Zen plugged into my car stereo auxiliary jack whilst switching the ignition on in my car. I can't understand why this would cause the problem but I'll avoid doing that in future.

Dec 27, 2008 | Creative Labs Zen Digital Media Player

1 Answer

My zen suddenly went blank!


Your device lockup isn't uncommon, and in most cases is easy to fix. You need a small paperclip or straight pin to reset the device. When you reset, be sure to hold it in and wait for the blue light to turn off. Once you power the unit back on, it will rebuild and should operate as normal.

Dec 25, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Creative zen not recognized by computer


I was having the same issues with my Zen Vision M : 30 G. It was not recogznized on any computer, and when I turned it on after having it off for a large amount of time (24 hours), it would rebuild half way before completely turning on.
I did a TON of research and found nothing but I finally got my Zen to work by trial and error.  This is how I did it:
Download the MP3 Recovery tool on the Creative Support Website. Make sure that the MP3 player is at least half charged.   Turn on the mp3 player, holding the on power switch in the ON position. (Very important to hold the Power switch!) While holding down the Power switch, reset the Zen by inserting a small object into the hole at the bottom (thumbtack, wire, earring).  A menu will appear: Clean Up, Format (All), Reload OS/Firmware, and Reboot. I chose Clean Up first and this did not work for me so then I Format.  It will remove all of your data on your Zen.   After Formatting, Reboot your Zen and plug it up to your computer. Run the MP3 recovery tool again.   The Firmware should recognize your Zen, and once installed, so should your computer.
I hope this helps!

Sep 30, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

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If it has frozen Chances are it'll do it again so i suggest you take out your warranty and exchange it

Jan 15, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Creative Nomad Jukebox Zen Xtra 30gb


i suspect you got a corrupt file when it shutdown and when it cleaned it up it took most of the songs with it.

Jan 10, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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