Question about GE 28112EE2 Cordless Phone

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Out of Range

My handset states "out of range". The phone is brand new and never worked. The manual says the batteries may be bad or the phone is not close enough to the base phone. I switched batteries from one handset to the other and the batteries are fine. I believe I may have a bad phone. Please help. Thank you.

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Re: Out of Range

Make certain that the phone line cable is plugged securely into the base unit in the back. Disconnect it and re-insert it into the connector firmly. That should do it if the battery pack has been sufficiently charged.....12-16 hours should do it for the initial charge. Of course, you can't ecxpect it to find the base unit if it is 2 miles away, under a metal box! Just kidding!!

Posted on Dec 29, 2007

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A search of Uniden support only said to call 1-800-297-1023 with handset registration issues. The rep picked up quickly and walked me through the reset procedure. Here it is step-by-step:

1. Remove battery
2. Hold down the * and # buttons and reinsert battery. You should hear a long beep. If not retry. (This is a bit awkward but hold the handset upside down and it's workable)
3. Screen will be blank. Immediately press the right soft menu button.
4. Screen will report that EEPROM is clearing and then state EEPROM Clear Ok
5. Remove battery (yes again)
6. Reinsert battery (this time there's no need to hold down any buttons)
7. Handset will reboot with Welcome screen and then state that phone must be registered (this is the status a handset should be in from the factory)
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1 Answer

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Your handset is no longer communicating with your base. Depending on your model, the solutions can be a couple of different options. If I could view pdf files on this computer I would look it up for you. But here is the link to the manual on Unidens website-

Nonetheless, give this a try. Power down your base, and pull the battery out of your handset. Plug the battery back in the handset and set the bad handset in the base cradle, and then power up the base. Wait about 30 seconds, then give the phone a try. If it still does not work, then you need to try to "re-register" the bad handset back to the base. Look in the manual under "registration" procedures. Hope my help fixes it for you. Good Luck, CG

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