I have Windows Vista, and I installed the driver, and according to the quickstart guide when I open the menu there should be an option to switch to the mouse instead of the pen, and there isn't. According to the quick start guide there should be 5 tabs and I only get 3.
Also, when I open the menu to install the programs like FreeNote Power Presenter and PenInk, it wont give me the option to install any of them. They are listed, but grayed out.
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Well sorrsy to say but there is no win vista driver's for this model, anyway there is a way to use windows xp drivers in windows vista, follow the below steps - 1. Click the "Start" menu in the lower left-hand corner of the Windows Vista screen. 2. Select "Run" from the Start menu. 3. Type "msconfic" in the Run box. Click "OK." A window will appear that lists all of the programs scheduled to run when Windows Vista is turned on. Uncheck all unessential software programs. Be sure to leave critical programs checked, such as antivirus and firewall programs. Click "OK." 4. Click the "Start" menu and select "Restart" to reboot the computer. 5. Open "My Computer" (located in the Start menu or on the Vista desktop). 6. Double-click the "C:\\" drive. Find the installation directory for the Windows XP program or device that you wish to run in Windows Vista. The installation directory is usually given the name of the program, the program's manufacturer, or a shortened version of either of these two options. 7. Right-click the program or driver. Select the "Properties" option in the pop-up menu that appears. 8. Click the "Compatibility" tab in the window that appears. Check the box next to the heading that reads, "Run this program in compatibility mode." In the drop-down menu, select "Windows XP." Click "OK" to close the window. The program or driver will now operate in Windows Vista in Windows XP compatibility mode, allowing the driver to function as it did in Windows XP. Note that the Windows XP driver will not be able to take advantage of any of the new features in Windows Vista while it is running in compatibility mode. You can also follow the below link for more help -
I've had the same problem today and found the following advice:
1) Click on your Start Menu 2) Select Computer 3) Open Local Disk C. 4) Open Program Files 5) Open Bushnell 6) Open Neo Sync 7) Open Native 8) Delete IGolf.lck 9) Close out of everything, restart your PC, and attempt to launch the Sync Application again when your computer has started back up.
If the above fails to solve the problem, you need to install a new USB driver. Contact iGolf at 858-300-5513 858-300-5513 and they will email you the PL2303 Prolific Driver.