Epson Stylus NX400 InkJet Printer
Problem for Epson Stylus NX400 InkJet Printer

My father received the




By yikes63 on Oct 18, 2009

" "
My father received the "replace ink cartridge" message on his Epson NX400. He replaced the black cartridge and now it says to replace "cartridges" (s). He didn't replace anymore because he didn't have extra color cartridges. How likely is it that they would all run out at once? It isn't acknowledging them. He's pressed the OK to proceed and tried turning it off and even the set up button.
So far there has been no progress made. Do you have any suggestions?

Can it work with one of the colored cartridges empty even if the cartridge itself is in the printer?

(he just told me there is a blue light on in the upper left corner of the screen).

Thank you,

Mary

Solution #1

posted on Oct 19, 2009
Somewhat Helpful)

aicaxz

Rank: Wiz  Epson Computers & Networking  Expert
Rating: 84%, 229 votes
Epson printer only work if there are all ink tank installed, and one of them not reach zero ink level (ink out in program). After replacing black ink, may be the other ink tanks reach zero level, so message to replace ink tank appear again. You can use the used ink tank (by refilling) if you don't reset ink level counter. Better you use the CISS ink tank (with or without outside bottle), that have autoreset function.
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