Question about Magellan Maestro 4040 GPS Receiver
I have had this unit for five days and was in the process of setting up all of the options. It was working fine when I shut it off. When I restart it now it goes through the warning page, as it should, but when I touch the OK button, to proceed, it goes to system settings rather than the main menu. I can go through all of the settings and diagnostics, in settings, but I cannot get out of the this mode. I have tried the reset several. One other thing. When I use the touch screen test in diagnostics, I can touch the screen at any point to make it work rather than just the specific point requested. I also cannot exit this screen without turning the unit off.
Regarding going straight to settings page, there is a file in one of the folders called navigator.exe. This is the menu used to access the map and the system settings and enter an address. Possibly, this file became corrupt while you were setting up your options. I suggest that you download the latest firmware update online from magellangps.com and install it. If, for some reason, the update fails after multiple attempts, then do the following:
Posted on Jun 22, 2009
Its very simple to over come this problem, what u have to do is
Just push and hold the power button for continues for 20 sec.
Surely You wont face the problem again.....
Posted on Feb 02, 2008
Take it back to the store and get you money back or a new unit. You can try to deal with Magellan but that can be a very frustrating and long process. I been tryingto get my 4210 fixed for 5 months now
Posted on Jan 21, 2009
I had the same problem while trying to upgrade to the latest 4.60 firmware. I was able to get the update to work using Windows XP (not sure which service pack) but not with Vista Home. The device seems to be responding correctly now.
Posted on Jan 18, 2009
The problem might be the bad USB cable. Their cable is not made at high quality. Here is what you should do:
1) If you have a Canon camera, use that cable.
2) update the firmware again. I am pretty sure it will work. This is the problem I had.
If you do not have Canon camera but you may have another USB cable at home that has a similar connector, it should work.
Posted on Jun 23, 2009
As a follow-up, we just called Magellan and the tech said that it sounds like a software problem (no kidding!). He said to send it back to Magellan and we'll get a new unit in 10-15 days. ::shrugs::
Posted on Dec 31, 2007
I couldn't get my maestro to power up with the on button. It would start when I plugged it into the charger. Then that stopped. I looked and the power button wouldn't push down evenly. one side was stuck up. I pushed hard on that side with a pen and it went down. Now I'm back to it at least starting when I plug in the charger. I wouldn't say it's fixed, but I am better off.
Posted on May 07, 2010
I am having the same "System Settings" issue being discussed here. I tried connecting my unit to a PC, which still worked, and noticed some non-sensical file names in the Apps directory, so I'm wondering if this is a file system corruption issue. Sadly, I did not make a backup of the original file system to compare the current one with but one possible solution could be backing up the entire file system on PC and overwriting it if/when this behavior occurs.
Posted on Jul 05, 2008
I had the same problem with my 4250 on a recent trip to California. The unit eventually stopped powering up. I tried everything--including hoding the power button down for more than a minute. I eventually gave up on the unit, purchased a map and continued my journey to Nevada. After arriving at my final destination, I promply returned the 4250 to Costco and received my full refund. My 4250 was orignally purchased in February of this year. I won't purchase another Magellan.
Posted on May 31, 2008
I am on my second Maestro 4250. The first one was stuck on the "systems setting" page and was returned for repair. It took 6 weeks to get it back -- and I received a completely different unit (different serial number). Thus, my unit was not fixed, it was simply replaced (and it took 6 weeks for that). Now the replacement is DOA, too, but with different symptoms. The replacement unit won't go past the initial splash screen. I went through all of the hard re-sets, holding the power button down for 20 seconds, etc. as suggested by tech service, but to no avail. Now I can't even get an RA number from them to return it to service!!! My recommendation is to pay the extra $$ for a Garmin rather than a Magellan.....
Posted on Feb 22, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Magellan Maestro 4250
I just called Magellan.....1-800-707-9971. I got my 4250 for Christmas 2007 and never did register it. We did that over the phone and then he gave me a repair order and an address to send the unit to them. It will be fixed under warranty.....my only cost is the UPS or FED EX shipping. He said I will have it back in 7 to 10 days. OUTSTANDING service.
Mine was stuck on the blue screen.......and the pin reset did nothing.
SO......best of luck to you all......and I highly suggest calling Magellan.
Judy in Arizona
Posted on Aug 23, 2008
I just purchased a referb from TigerDirect and the only issue I discovered was a lockup when the unit goes to sleep. Try holding down the power button for 15 seconds then release it to cycle the unit. Then hold the power button down again for 5 second to start it back up. I had to do this for my bluetooth to work and not freeze up. Now I just turn it on and off manually and avoid having it go to sleep. I also downloaded the firmware update to 4.86, you can download it from Magellan's website. My unit works great so if that doesn't work contact Magellan and I'm sure they will have a solution.
Posted on May 29, 2009
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