Loaded the software, then the icon is on the computer, but when I go to open the PHOTOVIEWER it says " No photo viewer found, program terminated" What do I do about this? Please help I am using Windows XP on both my laptop and my PC.
I got a web site mscustomercare.com It downloaded the software fine except I can't get the pictures to sycronise
Have you tried to reset it...there's a reset hole in the back that if you put in a small pin and reset it...it should work.
There is no solution for this. It's a MAJOR POS! My aunt got me one for Xmas and I've put in about 20 hours trying to get it to work and have tried every trick on here, from downloading the software from the internet to turning it off and on, I've deleted drivers and installed dirvers, plugged and unplugged, I've went into device manager and still nothing at all works.... It's a POS...I'm gonna try to return it...INNOVAGE IS A RIPOFF....
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