A 5100 error is a carriage jam error.that means some thing is jammed in the printer at some point,you need to search for piece of paper or item jammed in the assembly.the 5100 is the carriage error and can be caused by 4 different
sensors. First off the "Timing Strip" that passes through the back of
the Carriage Assembly can be contaminated with ink spots and this needs
to be cleaned. Open the cover and use your flashlight to examine the
timing strip as much as you can see. You really don't have much access
to this strip unless you remove the covers,..and doing that is
considerable work. The other items that can cause this error are the
sensor inside the carriage unit, the drive motor for the carriage arm,
and of course the main logic card. However, 99.6% of the time it is the
Timing strip which is easily contaminated with splattered ink.
if the problem still persist then you can use a power blower to blow the carriage assembly and the rollers
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Hello, Deb.
5100 is a carriage error.
Check the timing strip / encoder strip for contamination (plastic strip
about 1/4" in width) . Check for
obstructions inside your printer through the gears that you can see under the
lid. There may be something obstructing the gears such as dirt or paper.
Hope this helps.
Hello, Deb.
5100 is a carriage error.
Check the timing strip / encoder strip for contamination (plastic strip
about 1/4" in width) . Check for
obstructions inside your printer through the gears that you can see under the
lid. There may be something obstructing the gears such as dirt or paper.
Hope this helps.
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SOURCE: check printer 5100 error message.
error code 5100 means print head temperature rise error. In other word the print head is overheated. First,turn off your printer for some minutes (it recommended to take about 30 secs or more) and let it's cooled down. Turn on again. If the problem still persist,try to check whether the print head is good or not by comparing with another print head. Be carefully,sometimes this problem is caused by short circuitry inside the print head.
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