If you go here
you can download or view a manual for your printer, with detailed instructions on changing the print cartridge settings in windows or mac.
If you go here,
you'll be taken to the home support page for your printer, where you can enter a search for "print in color", and detailed instructions will follow.
You go to control panel>printers>print preferences> and uncheck the grayscale printing and set the color to auto.
Image prints black and white instead of color....See below.
Uncheck Grayscale Printing checkbox (Windows)
Unchecking Grayscale Printing
Follow the steps below to change the Grayscale Printing option:
- On the Windows desktop, click 'Start', point to 'Settings', then click 'Printers' (Windows XP: On the Start menu, click 'Printers and Faxes').
For Windows Vista: Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, Click 'Printers' directly from the 'Control Panel'.
- Windows 2000/XP/Vista: Right-click the printer icon, then click 'Printing Preferences'. Windows 98/Me: Right-click the printer icon, then click 'Properties'.
- On the Main tab, click on the 'Grayscale Printing' check-box to remove the check-mark.
- Click the 'OK' button to save the setting.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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