Question about Xerox 8200/DP Thermal Printer

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Xerox 8200 will not boot

My Xerox 8200 will not boot up. When powering up, it will display the XEROX logo, but the display will not glow in it's normal green fashion. The green indicator light will illuminate, after going through a cycle of yellow, red, green. I have disconnected the USB and power cables, left them unplugged for a period of several minutes, then reconnected and turned on. The same series occurs. Any ideas? Thanks!

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If it takes a long time to cycle, then shuts down. I suspect the drum heaters are defective.
Best way to find that out is, turn off yout room lights, then turn the machine on.
There is a fan exaust on the right side of the printer where there are sloted openings.
When you turn the machine, look in that fan slot and see if you see lights inside the printer. There should be a candesent type of glow you see about 20 seconds to a minute after you turn on the machine. Leave it on for a couple of minutes, but if you see no lights the heater or heaters are bad. They are standard 120 volt 150 watt halogen lamps. Tricky to change. But it can be done.

Posted on Dec 31, 2007

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1 Answer

8560 shut down and will not turn back on


The following lists the chain of events that occur when you turn on a printer.

You can follow this list as one means of determining if the printer is operating correctly. The exact chain of events depends upon the last power down condition and where the printer has last determined the printhead is positioned, this is stored in non-volatile RAM.


1. Power cord is plugged in and the power switch is turned on:

2. Power supply senses AC line voltage conditions (110 VAC or 220 VAC)

and enables DC voltages. If an overload occurs, the printer turns off the high voltage DC supplies, causing a "blink" effect on the Control Panel LEDs.

3. BIST test flashes the PE LED very briefly at a fast rate until the end of the

next test.

4. The Boot loader performs CPU initialization and RAM test. It then sends

the boot loader version to the serial port.

5. Power-On Self Test (POST) initializes the Control Panel. The Control

Panel LED turns red, green, orange, and then off. The Control Panel LCD then goes black and then clear. The POST version displays on the LCD and waits two seconds.

During this time the operator can press the Back button to bypass the remaining POST test.




6. Low level Power-On Self Test (POST) diagnostics are performed. The



Control Panel displays status messages as each sub-test is performed. This test takes about 8 seconds. All LEDs are off during the test. If POST diagnostics pass, the Control Panel displays the Xerox logo and turns on the green LED.

If the test detects an error, the error message displays on the LCD and the printer flashes the LEDs with a repeating error code pattern.

7. The VxWorks operating system is initialized and engine code is started.

This takes about 15 seconds. The Xerox logo is displayed.

8. Print Engine Self Test (PEST) diagnostics are then performed. These test

the heaters, clutches, motors and solenoids. As each clutch is tested, you hear clicking with four high tones as each motor is tested. This test takes about 30 seconds.




Feb 28, 2014 | Xerox Phaser 8560MFP Laser Printer

1 Answer

The printer goes through the start up process and then gives the code on phaser 8560


Xerox Phaser 8560: Error Code 09,037.45 That's a ink loader error, due to the 8200 ink stick; to fix it:

- Power down the printer.
- Hold the back button and the info button at the same time, without letting go, power up the printer.
- Keep holding down the buttons until the XEROX logo comes fully to the center of the screen, keep holding for 2 more seconds, then let go. I'll take about a minute or two for the Diagnostic screen to come up, the display will turn blank and black.
- When the Diagnostic screen comes up go to down to the Function or Exercise option, there will be an option that says "clear ISC faults" it'll ask you to press OK to confirm, after you do then you will exit Diagnostics and the printer will reboot.
It should be fine until it happens again. Until all the 8200 ink is gone you will probably be doing this a few more times. Also make sure the 8200 ink is not jammed inside the ink loader, if it is then you have to un-jam it some how hope this helps

Mar 16, 2011 | Computers & Internet

2 Answers

Xerox Phaser 8200 goes through post then hangs.


Sounds like a RAM problem. Go to the back of the machine, You will see  2 large, thumb Screws, Twist them about half a turn and remove the main board. Remove and reinsert the memory stick. If that does not fix it the main board or the electronics module has probably failed.

Mar 03, 2010 | Xerox Phaser 8200 Laser Printer

1 Answer

Xerox Phaser 8560 - error code 09 037 45 108564


Hi there

That's a ink loader error, due to the 8200 ink stick; to fix it:

- Power down the printer.
- Hold the back button and the info button at the same time, without letting go, power up the printer.
- Keep holding down the buttons until the XEROX logo comes fully to the center of the screen, keep holding for 2 more seconds, then let go. I'll take about a minute or two for the Diagnostic screen to come up, the display will turn blank and black.
- When the Diagnostic screen comes up go to down to the Function or Exercise option, there will be an option that says "clear ISC faults" it'll ask you to press OK to confirm, after you do then you will exit Diagnostics and the printer will reboot.
It should be fine until it happens again. Until all the 8200 ink is gone you will probably be doing this a few more times. Also make sure the 8200 ink is not jammed inside the ink loader, if it is then you have to un-jam it some how.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks

Nov 30, 2009 | Xerox Phaser 8560DN Laser Printer

1 Answer

Xerox 8560 error code 09,037,45,31200


Hi there That's a ink loader error, due to the 8200 ink stick; to fix it:


Hi there

That's a ink loader error, due to the 8200 ink stick; to fix it:

- Power down the printer.
- Hold the back button and the info button at the same time, without letting go, power up the printer.
- Keep holding down the buttons until the XEROX logo comes fully to the center of the screen, keep holding for 2 more seconds, then let go. I'll take about a minute or two for the Diagnostic screen to come up, the display will turn blank and black.
- When the Diagnostic screen comes up go to down to the Function or Exercise option, there will be an option that says "clear ISC faults" it'll ask you to press OK to confirm, after you do then you will exit Diagnostics and the printer will reboot.
It should be fine until it happens again. Until all the 8200 ink is gone you will probably be doing this a few more times. Also make sure the 8200 ink is not jammed inside the ink loader, if it is then you have to un-jam it some how.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks

Oct 01, 2009 | Xerox Phaser 8550DX Laser Printer

1 Answer

Xerox Phaser 8200 Error Code 15004.45:18370


unless you know how to service preheater/drum heater then you have no choice but to ask the qualified person to do it for you....

YOu can read more details baout the failure at below link..
http://etech.maiila.com/xerox-phaser-8200-drivers-software-manual-and-troubleshooting

Apr 22, 2009 | Xerox Phaser 8200 Laser Printer

1 Answer

Xerox Phaser 8200 error code 15004.45:25393


Yep. The drum heaters are burnt out.
There are 2,,, 150 watt Halogen lamps that heat the drum.
The way to see if they are working or not is to turn off the lights in the office or room the printer is in. Turn the machine on and look through the fan slots on the right side of the machine. GIve it a minute or two and you should see lamps glowing inside, ( I seriously doubt you will see them comming on).
That is a very common problem, You can purchase those lamps at Lowes, Home Depot or anywhere you can purchase halogen lamps. They cost about 12 dollars for a good pair.
Replace both .. If you want to try and do it yourself. Let me know I will send you directions.

Sep 11, 2008 | Xerox Phaser 8200 Laser Printer

1 Answer

Dull red on a Xerox Phaser 8400


That normally is a print head issue and replacing the print head is the only resolution I have had that resolves that problem. Sometimes the red will be almost maroon, other times it will be orange.
But is should normally be a pure red.

Jun 20, 2008 | Xerox Phaser 8200 Laser Printer

2 Answers

Phaser 7700 not booting up


a yellow line is comming on both sides of the printout when i print using my phaser 7700

Mar 20, 2008 | Xerox Phaser 7700 Laser Printer

2 Answers

Phaser 8200


That normally indicated a heating issue with the print head. Could be the printhead itself or an issue with the electronics module providing the source voltage for that heater

Mar 12, 2008 | Xerox Phaser 8200 Laser Printer

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