Question about Creative Labs ZEN V Plus MP3 Player

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Recovery Mode I have read a few posts about this -but wanted to ask anyway. I just got my Creative Zen V Plus and it is stuck in recovery mode. It will not shut off and it will not come out of this recovery loop. What do I do?

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  • Kirkland Dec 29, 2007

    New Zen V is stuck in recovery mode> How do I get it out of recovery mode?

  • fordrs2000 Dec 29, 2007

    my zen is stuck in some page that says,clean up,format ,firmware,when i try to charge it it just says recovery mode,it wont do anything and i have tryed the reset button but nothing happens

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  • Master
  • 4,402 Answers

Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Posted on Jan 04, 2008

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1 Answer

Stuck in recovery mode


Hi,
Sounds like the actual firmware is corrupted. You might try loading the firmware on the Recovery Mode by using the firmware upgrade available at Creative's website.

Hope this helps

Chris (ziraffa)

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http://serviceman.site88.net/index_files/MP3Players.htm

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Recovery mode, and firmware


http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

Follow the link above to download a recovery tool from creative. I used it, it was simple and fast and my Zen is up and running again.

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Mp3 problems


go on the creative.com and it has a recovery download that will recover your zen all you have to do is download the program

May 27, 2008 | Creative Labs ZEN V Plus MP3 Player

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Recovery mode for Zen V plus


The step-by-step process for doing the recovery mode is at Creative's website:
http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=107,E=0000000000366987556,K=3577,Sxi=5,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(26219)

May 12, 2008 | Creative Labs ZEN V Plus MP3 Player

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Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331

Apr 14, 2008 | Creative Labs ZEN V Plus MP3 Player

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In recovery mode.also switched to vista won,t read player


http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=173478

Nov 15, 2007 | Creative Labs ZEN V Plus MP3 Player

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