Question about HP PSC 2410 All-In-One InkJet Printer

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Printer not working...

Getting the message: Press Enter to align print cartridges, followed by paper mismatch, replace media with plain paper....
This with regular 8.5X11 paper, machine reset, etc.
Any ideas???/

printer will not power up

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Re: Printer not working...

Just click on that msg align the page when it will done just put the paper on scanner and scan it it will not ask you again for align.

Posted on Dec 30, 2007

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My printer is telling me to "press enter to align the cartridge". i did that but, nothing is happening. HELP!

Solution There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Follow the steps below to resolve the problem Step one: Examine the paper the alignment page was printed on The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail. Back to top Step two: Does the alignment page print correctly For the HP PSC 900 series, if the page ejects immediately or a Paper mismatch or Paper too narrow message is displayed, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way toward the front of the product. Look at the alignment pages that the product printed. Compare the alignment page to those that are included in the "Examples of alignment pages" section in this document. If any of the colors or the black is missing from your alignment page, a cartridge-related problem exists. Click here for information about troubleshooting ink- and cartridge-related problems (buu02176) (in English). Back to top Step three: Perform an print cartridge cleaning procedure The product can perform an print cartridge cleaning procedure even after the alignment message has displayed. Follow these steps to perform an print cartridge cleaning procedure at the front panel:
  1. On the front panel, press the Menu or Setup button (depending on the model).
  2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
  3. The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors (including black) are missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Back to top Step four: Try to align the page again HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.

Aug 11, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

After changing ink cartridge, it will not print

same EXACT thing mine does! HELP someone, anyone??
any solutions? have fixed yours??


May 12, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Replaced the color cartridge and pressed enter to align printheads. Error message comes up saying "paper mismatch replace media with plain paper." I am using the same paper I've always used 20 lb white....

That error comes from a dirty sensor, you need a Q-tip to wipe underneath the sensor on the right side of the carriage unit. The sensor looks down at the paper as it passes under to print.

Sep 29, 2009 | HP OfficeJet d145 InkJet Printer

1 Answer

Changed black cartridge. Machine works fine, but

To align the cartridge from the control panel:

Please follow the steps given below:

1. Please Load a plain paper.
2. Press and hold the "Scan" button for three seconds.
3. An alignment page prints.
4. Place the alignment page onto the scanner glass.
5. Press the "Scan" button.
6. Once scanning is complete, the cartridge has been aligned for optimal print quality. Alignment must be complete before continuing with any print jobs.

Apr 19, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Hp2210 message ''press enter to align cartridges'',

from user manual::
To align newly installed print cartridges
1. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
The HP All-in-One prints a print cartridge alignment sheet.
NOTE: If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge.
Contact HP Support. Go to ....
2. Load the print cartridge alignment sheet print side down on the left front corner of the glass with the top of the page to the left.
3. Press the Scan button.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet

Score the solution and download the manual if you need it

Mar 24, 2009 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

(Press Enter to Align cartridges)

after putting a plain paper in the paper tray then try pressing ENTER or OK button on the printer this will print the alignment page.

Please rate the solution

Jan 03, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Hp psc 2175 all in one printer keeps giving me a paper mismatch message.

Hello tabbeach. The printing cartridge align page message appears if u have any alignment job pending, if it asks to print the alignment page. Follow the steps provided here.
Still if u are facing the same issue, perform a HP Media sense caliberation , which in most cases will resolve the issue
the steps to perform media sense calibration are provided here .
gud luck

Sep 25, 2008 | HP PSC 2175 All-In-One InkJet Printer

5 Answers


Press and hold the Enter button, and then press Menue.
Also visit

Jun 12, 2008 | HP OfficeJet 6110 All-In-One InkJet...

3 Answers

Paper Mismatch

the paper type is probably not set to "plain" in the printers menu.

May 04, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Printer not working...

Press Enter and Menu simultaneously when align message is prompted on the All-in-One.

Dec 25, 2007 | HP OfficeJet 6110 All-In-One InkJet...

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