I downloaded the CD that came with my mouse, but the mouse did not work. I managed to go through the "Start" menu and get to "Connectivity" menu. Once I reset the mouse, it started working. Once computer was turned back "On" the next day, the mouse failed to work again. Any suggestions?
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A mouse is a vital component of your computer and allows you to control certain functions on the screen. When the mouse is not functioning correctly, it can be frustrating. There are a few different reasons why your mouse pointer may jump on the screen. You need to work through the possible causes and troubleshoot the problems to fix your mouse and get it working properly again.
1. Examine the batteries if you have a wireless mouse and the cursor begins to jump. A low battery may be the cause. Change the batteries and check the mouse again. If it is still experiencing the same problems, proceed to the next steps to resolve the issue.
2. Switch the wireless transmitter to a different USB port on another computer if possible. There could be problems with the port, causing the cursor to jump. This will resolve the problem if the issue is with the USB port. If the mouse is still jumping, move on to the next steps.
3. Click on the "Start" menu in the bottom left corner of the screen. Right-click on the "My Computer" menu and click on "Properties." Click on the "Hardware" menu and click on "Device Manager." Locate the mouse entry in the list. Right-click on it and select "Update Driver" from the menu. Allow a few moments for the operating system to locate and install an updated driver for your mouse.
4. Remove dust or debris from the mouse pad and mouse with a soft cloth. Dust or debris could prevent the mouse from operating smoothly and cause the cursor to jump. Add a small amount of isopropyl alcohol to the cloth before you begin. Wait for the alcohol to dry on the pad and mouse prior to using. 5. Go to the "Start" menu and click on "Control Panel." Double-click on the "Mouse" icon and click on "Mouse Pointer." Decrease the speed of the mouse pointer. This could be causing the cursor to jump. I hope you find it very helpful. Thank you.
Turn the mouse over and find the small
rest/connect button on the bottom of the mouse and press it to
Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press
the mouse. This should be done whenever you change batteries or
Hope this helps you. Bud
Check your batteries in the wireless mouse?
You likely have to sync the mouse to the reciever... usually done by pressing a button on the mouse or keyboard for 6 seconds or so.
If all else fails...
Download the latest drivers from the mfg website.
Uninstall - Reinstall and reboot.
Check your drivers. Go into the device manager (start>control panel>system>hardware>device manager>human interface device) . If it shows a big yellow question mark, than it is a driver problem.
I would suggest that you either install or download the latest drivers for the mouse, and you can do this even without checking for a hardware conflict as stated above.
You can also access the control panel and trouble shoot your mouse through the mouse icon.
Even sometimes this may not work.....
I had an IBM brand optical mouse that continually plague me with problems until I gave it away with a computer that I built. The person who has it is still have occasionally issues with the mouse even with the proper drivers installed. I believe that it is a connection issue because sometimes the mouse will start working when you jiggle the male USB connection.
Whne you double click on the mouse in device manager, does it say "device not configured" or "unable to start this device". If it says "unable to start this device" try the mouse on a different computer to make sure it works properly. If it does then you probally have a software driver problem. Try contacting the mouse manufacturer or see if you can down load drivers from their site.
To fix this problem, first uninstall your mouse in your device manager. After this, use the mouse's install CD to reinstall the driver. If you do not have a CD, or it does not require a CD, windows may already have the driver pre loaded and can take care of it. If not, you can goto the mouse manufacturers web site and download the driver from there.