Question about GE Nautilus 24" Built-in Dishwasher

7 Answers

Dishwasher soap dispenser sticks

Just recently the soap dispenser door is not opening on the dishwasher. The prewash soap is gone, but the main wash soap is wet and caked inside since the door won't open. The spring is fine, the release lever triggers, but during the washing, the door doesn't open. Is there something I can do to fix this?

Posted by on

  • 4 more comments 
  • Amanda LaCaze Jul 12, 2008

    My dishwasher is doing the exact same thing and I am also try to find out something that I can do to fix this problem.

  • Amanda LaCaze Jul 12, 2008

    I just started haveing the same problem with my diswasher. I found this site while I was looking for something that I could do to fix my dishwasher. Any one have any advice.

  • Anonymous Sep 12, 2008

    I have the same problem with our brand new Kenmore dishwasher. The prewash and the main detergent are in the same unit. The prewash empties, but the main detergent doesn't. We are only filling the prewash now until we can get someone to fix it...what a hassle from a brand new product.

  • Anonymous Oct 03, 2008

    Our dishwasher has developed this same problem. We've cleaned teh door area to no avail.

  • itsalock Dec 28, 2008

    I have an old Kenmore dishwasher (about 12 yrs old). The soap dispenser does not open while it is on. Has any found any good solutions?

  • Jean Blott Jun 02, 2013

    Include me with this problem

×

Ad

7 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Your soap is clotting because there isn't enough water being sprayed around inside.  The water spray washes the soap out of the dish, if all is working well.  My machine had the same problem.  I had sufficient water level, but the spray head wasn't spinning very well.  I found the end-most hole in the spray bar to be plugged.  It is the end hole that provides a jet that makes the head spin.  I cleaned a bunch of debris out of the hole and the mchine started working and cleaning like it was new.  That was quite an axccomplishment since the machine is 15 years old.

Posted on Jun 07, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The problem with this dishwasher as I recently discovered, is that the soap dispenser door hits the upper rack when it opens. This prevents water from adequately rinsing the soap out of the dispenser during the wash cycle.

This is a HORRIBLE design flaw on the part of GE and I don't see any solution to it.

Any thoughts on how to fix this would be appreciated.

Posted on Sep 07, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

This is a clear design flaw.  I guess we got what we paid for.  I am trying to use liquid soap and hope that will work.  American design!  Poor.

Posted on Nov 13, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

Mine dishwasher (a Maytag) did this also. At first it was becoming stuck because of the soap. My repair guy cleaned it and I switched to liquid soap and it worked great another 2 years then did it again. That time it was just wore out and had to be replaced. I was told it was no longer available but we found it here http://www.repairclinic.com/and our repair guy installed it. He was amazed because he had even called everywhere.

Posted on Jan 02, 2008

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

The little soap dispenser door will not click shut after adding detergent. The door moves easily and looks normal.

Posted on Mar 25, 2014

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

I dab a rinse agent along the rubber seal. My washer is new, but noticed with higher water temp, the door sticks. Not sure why, but it works. Added bonus, it prevents the seal from being sticky, or dried out. Now, every now and then I do it and don't worry about the caked, and baked detergent.

Posted on Jun 25, 2013

Tall items, like cookie sheets, that are loaded too close to the edge of the lower rack, can come into contact with the detergent dispenser when the dishwasher door is closed. This dish item can hold the dispenser door closed, or not allow it to open enough to fully wash out the cup. If this is happening, be sure to push tall items all the way to the back of the rack, keeping that area in front of the dispenser clear from being blocked.

Posted on Apr 14, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My soap holder doesn't open during the wash cycle. i use the prewash side, but the cleaning is not as good.


Hi,
There are three common problems that cause the Soap Dispenser or Cup not toopen. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open

heatman101

Apr 17, 2011 | Maytag 24 in. MDB3700 Built-in Dishwasher

1 Answer

Dishwasher soap still in door after wash cycle, so dishes are not very clean. Soap dispenser cover is sprung open but soap (on both sides, wash and prewash) is still mostly where it was poured, only now...


Check for the right amount of water in tub. In this unit close to the lip of the tub after fill. If water fill is correct check movement of lower spray arm. Other possibilities delayed action of dispenser from defective wax motor. Most probable is wash motor. Start unit after fill and when was starts, open door and see if water is being pushed to the top rack and dripping from the top of tub. Motor is easy to install.

Oct 12, 2010 | Maytag MDB7100AWB Dishwasher

1 Answer

Hi, Just moved into a place with a DU4500B Magic Chef. After a cycle there is still a clump of wet soap in the main wash cup dispenser and the dishes aren't clean. Yesterday I tried putting the soap in...


Hi,



I have an older dishwasher also and recently my wife also complained about it not cleaning right... so me being the man I am tried in vain to clean the things... Bought new spray arms online and installed them in minutes...now the thing works like new... However I have also found that if the heating element goes bad then that also can mess things up bad... So I would buy new spray arms, and also check out the heating element to make sure it is working... Here is a tip that will help you with the online buying...


Dishwasher
Spray Arms not Spinning

How to Buy
Appliance Parts Online

A bad heating element causes many problems in dishwashers...

Dishwasher Problems The
Heating Element not Working

Dishwasher Maintenance



Dishwasher Residue and Film on Dishes



heatman101

Asker's Testimonial "explanation very clear. will give it a go and see how simple it was. thanks Ronnie " - ronnieshomes

Sep 04, 2010 | Magic Chef 24 in. DU4500 Built-in...

1 Answer

Soap dispenser does not open during wash


Hi there,

Well you can please follow the below steps -
1. Remove any dishes in the dishwasher. Unhook the dishwasher's dish trays or racks from their tracks, and set aside. Empty the soap dispenser if it contains unused soap that failed to dispense. Use a wet rag to wipe down the interior of the dishwasher, as well as the inside of the dispenser.
 
2. Close the dispenser, and shut the dishwasher door. Turn the dishwasher on to a manual setting, then stop it and open the appliance. Check to see if the dispenser is open. If it is, continue to Step 2. If the dispenser is closed, skip to Step 4.

3. Switch dishwasher soap. Some dishwasher dispensers have difficulty with dry or liquid dishwashing soap, depending on the make and model of your dishwasher. Incompatibilities typically result in the dispenser sticking shut, which explains why the dispenser opens when empty. Switch to liquid soap if you are using dry powder soap, or vice versa.

4. Check the dishwasher soap dispenser's spring. The spring is located behind the dispenser top's hinge. Consult your dishwasher's original manufacturer's manual or user guide to find a replacement spring. Pop the old spring out with a screwdriver, and replace with a new spring. This should resolve any issues related to the dispenser failing to open.
Please post comments if you need more help or information..........

Good Luck!!

Thanks

Jan 08, 2010 | Kenmore Dishwashers

1 Answer

The soap isn't coming out of the soap dispenser during the wash cycle. when i open the dishwasher door the dispenser opens with all of its contents still sitting there!


I had the same problem once. Make sure nothing is stacked in front of the soap dispenser when you close the door. Slowly close the door and follow the soap dispenser to make sure it has enough clearance to open.
Let me know how it goes.
Regards,

Jul 19, 2009 | Electrolux Kenmore 24 in. Built-In...

1 Answer

Dishwasher soap not opening


These rely on mechanical timers and springs on the soap dispenser. They get a bit gunked up after a while. Don't prewash and run the the dishwasher for a few cycles with the dispenser open (put the soap tablet in the cutlery basket). If you listen to the machine you may be able to hear the click when the dispenser should open which at least tells you that it should be working

Jun 13, 2008 | Maytag 24 in. MDB8600AW Jetclean II...

2 Answers

Main Detergent Dispenser does not open during cycle


check to see if anything like dried up soap in there if so wash out with warm water or try a liquid

Jan 13, 2008 | Whirlpool 24 in. DU930PWP Built-in...

1 Answer

Dishwasher soap dispenser won't open during cycle


I had the same problem with my GE Adora. The dishes were getting cloudy and the soap dispenser would not open. Turns out the hard water deposits were causing the soap dispenser to stick shut. I purchased and used Dishwasher Magic which is a dishwasher cleaner designed to remove limescale, rust and buildup. I used as directed and now my dishes are sparkling and the soap dispenser pops right open.

Oct 26, 2007 | Dishwashers

3 Answers

Dishsoap stays in soap dispenser


ok, either a spring, trigger prob, on the latch, or a electronic prob. ok so to see if the latch is ok (or not) look closely for soap residue and scum, that may be hindering the latch or spring under. use metho, and warm water to clean this part. secondly go down to a white goods repair place and take your electrical component, button, lights its all one unit, simple unscrew it, i do think you will need a set of torque screws for that tho... anyhow ask the guy to get you a new or second hand one and install it. the timer will run, and the clip will release. good luck!

Sep 25, 2007 | Whirlpool GU2400XTP Built-in Dishwasher

Not finding what you are looking for?
GE Nautilus 24" Built-in Dishwasher Logo

7,425 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Dishwashers Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Mike

Level 3 Expert

4356 Answers

Oloyede Monsuru

Level 3 Expert

1417 Answers

Are you a GE Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...