Hi, I have a Compaq Presario R3000 Laptop with a failed hard drive, It has stopped working completely just a black screen. I have tried the system recovery CD that came with it but nothing happens. I can buy a new hard drive but is there any way I can retrieve the data from the old one???
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1. Remove all USB devices such as printers, mp3 players etc etc.
2. Remove the power-cable and the battery
3. Press and hold the power button for 30 seconds
4. Put the power-cable back in but not the battery and none the USB devices.
5. Turn the computer on
from my experience this might be one of two things...
if it's shutting down while you're installing windows, i'm thinking you might have a problem with the motherboard channel for your CD drive. i saw this happen to a computer at work - we couldn't install windows because it cut off halfway through and blue screened on us.
it might also be a case of a bad hard drive, if you have any testing utility like drive fitness test i'd give that a shot. it sounds like a new one, but they're bad out of the box sometimes.
I have a R3000 and after many years of usage many things happen and add to your hard drive. It can be a number of things from not enough hard drive space for your cache file to bad installed drivers.
I would suggest a full format and install using the backup disk that Compaq sent with the system. You should have the WinXP code on the bottom of the computer. This way you get a 100% clean system. You will have to reinstall any additional software such as MS Office or your virus scanner.
Hope this helps
The error means that the computer is not seeing the hard drive.Hit F10 to get into BIOS and check that your hard drive is showing . If it is hit ESC and tell it to save settings. Then restart the PC.
If your hard drive does not show in BIOS, there is something wrong with it. It may be co-incidental that canceling the scan caused your hard drive to fail.
You can try to do an XP repair. Boot your XP cd: When you boot with the Win XP install CD-ROM, it loads a minimal operating system, similar to DOS, but compatible with Win XP. At the first screen you select install Win XP (not Recovery Console) and at the next screen it will find that you already have Win XP and offer to attempt a repair. This repair should not touch your applications, it just reinstall the Windows files. This is great because when it works you don't need to reinstall all your software. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
It appears without looking at the laptop you have removed or dislogged the cable that goes between the motherboard and the screen. This is not hard to do they are very delicate. The only thing you can do is take it to a qualified service tech. i get these periodically in my shop too. Check the cable before you do so to see if you can reconnect it but be very carefull.
Be mucho blessed,
set the bios/cmos to boot first of your CD drive. get your support discs and restore to original. your hard drive OS has failed and needs to be re-installed. the problem maybe is that when you do that option you will get all your data erased. your solution to that since you can still get the data on the drive when used as external is to back it up. then full restore your system.
if you dont have your restore kit, you can use your Windows OS to fix it, repair option when you boot from CD.