Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Hp7310 printer remove and check cartridge on right error

As soon as I turn on the computer I get a remove and check cartridge on right error

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  • Carl Jan 04, 2008

    I have had the same problem for a while but my warranty has expired so cant get a replacement. Its very annoying as the error warning will be shown on your computer and printer display all the time. I will check to see if there is any damage as suggested. If its a design fault then there is a possible corrective procedure due but i wont hold my breath.

  • Anonymous Jan 06, 2008

    I replaced the black printer cartridge twice and still get the same message,remove and check cartridge on right. When I want to print a document , I get nothing.

  • Yakhead Jan 14, 2008

    My sister gave me this printer and it has this same error, I checked and cleaned circuit board with Q-tip, no luck. Anyone get a fix for this

  • kris623 Apr 17, 2008

    did anyone find a fix for this? my spring is not loose and there is no hole in the circuit board. but it keeps saying "remove and check color cartridge" i've tried cleaning it, replacing it, everything.......... ugh!

  • Anonymous May 01, 2008

    I have the same problem with the HP 7310. So, I took out a peeshooter and shot my machine. Actually..I spent a couple of hours on the phone with HP support and got no where. I've replaced the cartridge several times with no results. I cleaned everything with q-tips like the tech support guy told me to with no results. I drank some soda, ate food, play PS2 for a while to release my frustration and then went to sleep, woke up the next day and it still didn't work.

    So...after three days I bought a new machine and the old one still won't work.


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6 Answers

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I know this might not sound like a good thing to do, but it fixed it for me. I licked my finger and rubbed it on the circuit board on the cartrige, then put it back in the printer. It seems to be working fine.

Posted on Dec 21, 2008

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Well, I just had the same problem with my 7310, found out a had a cut in the flex circuit. What a bunch of BS, what a dumb design flaw. Calling HP is no help, I had some indian who told me its 6 years old and should get a new one, then started trying selling me new printers, she said at a discount but was a bunch of ****. I looked up the printers she was trying to sell me and there was no discount. So I bought a Canon. :)

Posted on Jun 29, 2010

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I just had the same issue with HP 2610 Error "remove and check cartridge on right" i finally found out by replaceing the old one and turning on and off the machine that it was the new cartridge from HP that was causing the error. going to pick up a new cartridge now hope that is the final answer.

Posted on Aug 22, 2008

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I found the problem to be the ink cartridge itself. I had it refilled but my friend told me that the circuits on the heads of these things burned out. Luckly this guy own's an ink station and he replaced my old cartridge for free. The original issue began with a "remove and check cartridge" error message. After removing it and replacing it a couple of times another error displayed "Incorrect Cartdridge." It wouldn't suprise me if the companies you purchase the ink cartridges from are selling recycled ink cartridges that are not properly re-manufactured. When they refill these cartridges they are not replacing the circuits on the heads of these things. That could be the issue many of you are complaining about. The printer itself is fine.

Posted on Apr 22, 2008

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Pull out the cartridge and shine a flashlight in and look at the flex circuit. Mine got damaged by the cartridge spring which gets loose. I think this is a common problem caused by a design defect. I am trying to talk to HP about it now.

Posted on Dec 31, 2007

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Pshloos, did you find the solution for the flex circuit

Posted on Jan 19, 2008

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Error code e1 showing at xerox pro 420? solution..


rror codes If the printer's front panel displays a message Error XX, find the error code in this table and follow the instructions for resolving the problem. If problems persist, check the Xerox web site www2.tek.com/TekSMART/ or contact service.
Error User Corrective Action Error 01
  • Remove and re-install the black Toner Cartridge, then turn the printer off and on.
  • Replace the black Toner Cartridge, then turn the printer off and on.
Error 02
  • Remove and re-install the cyan Toner Cartridge, then turn the printer off and on.
  • Replace the cyan Toner Cartridge, then turn the printer off and on.
Error 03
  • Remove and re-install the magenta Toner Cartridge, then turn the printer off and on.
  • Replace the magenta Toner Cartridge, then turn the printer off and on.
Error 04
  • Remove and re-install the yellow Toner Cartridge, then turn the printer off and on.
  • Replace the yellow Toner Cartridge, then turn the printer off and on.
Error 05, 10, 11,12, and 13
  • Turn the printer power off, then on.
Error 20
  • Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • Remove and re-install the Main Charge Grid. Turn the printer off, then on.
  • Remove and re-install the Transfer Kit. Turn the printer off, then on.
  • Remove and re-install each of the Toner Cartridges. Turn the printer off, then on.
  • Replace the Main Charge Grid. Turn the printer off, then on.
  • Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • Replace the Transfer Kit. Turn the printer off, then on.
  • Replace the Toner Cartridges. Turn the printer off, then on.
Error 21, 22, 30,and 32
  • Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • If a problem persists for Error 30, clean the sensor. See Cleaning Phaser 750 Printers.
Error 33
  • Check for jammed paper throughout the paper path (especially in paper feeder).
  • Remove and re-install the paper feeder and Transfer Kit. Turn the printer off, then on.
Error 40, 41, 42,and 43
  • Check for jammed paper in the Fuser. Re-install the Fuser. Turn the printer off, then on.
  • Make sure that you have the correct Fuser for your local printer power supply:
    110-Volt Fuser Part Number 016-1839-00
    220-Volt Fuser Part Number 016-1840-00
  • Replace the Fuser. Turn the printer off, then on.
Error 50, 51
  • Turn the printer off, then on.
Error 52
  • Remove the Duplex Unit (if installed).
  • Check for paper under the Upper Tray.
  • Turn power off, then on.
Error 53
  • Open left door and remove any jammed media.
  • Tun the printer off, then on.
Error 60
  • Remove the media from the Multi-Purpose Tray. Turn the printer off, then on.
  • Reinstall the media. Make sure you do not overfill the tray.
Error 61
  • Remove and re-install each Toner Cartridge. Turn the printer off, then on.
  • Replace each Toner Cartridge. Turn the printer off, then on.
Error 62
  • Check for jammed paper throughout the paper path (especially in the paper feeder and Fuser).
  • Remove and re-install the Fuser. Turn the printer off, then on.
  • Slide out and re-insert the paper feeder. Turn the printer off, then on.
  • Replace the Fuser. Turn the printer off, then on.
Error 63
  • Remove and re-install the Imaging Unit. Turn the printer off, then on.
  • Replace the Imaging Unit. Turn the printer off, then on.
Error 70, 71, and72
  • Turn the printer off, then on.
Error 73
  • Remove and re-install the Imaging Unit. Turn the printer off, then on.
  • Replace the Imaging Unit. Turn the printer off, then on.
Error 74
  • Remove and re-install the Fuser. Turn the printer off, then on.
  • Replace the Fuser. Turn the printer off, then on.
Error 80, 81, 82,83, and 84
  • Make sure that all four toner cartridges are installed in the printer.
  • Turn the printer off, then on.
Error 01p through
Error 47p
  • Make sure that installed memory DIMM(s) are compatible with printer's image processor board and that they are installed in the proper slot(s).
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Epson printer xp 305 printer error E-01


This Epson Printer error E-01 occurs in the Epson Service Manual which indicates a type of fatal error. It simply signifies that the printer is incapable to finish the self-test process. When users are trying to power ON the printer it begins to check for all systems. If it is found that it is unable to finish the self test process then, the printer will come up with an error message as mentioned above. Follow these steps to resolve Error E-01.
Steps to Resolve Error E-01:
Step 1: Turn on/off the printer power button
  • Turn the power off. Wait for a while then turn on it again.
Step 2: Managing the lock of the printer
  • Store transportation lock carefully.
Step 3: Managing the CD tray
  • Press the CD Tray button to retract the tray to its original storage position. Be careful never to push or pull the CD tray into the wrong position. Turn off the Epson Printer and make sure that there is no paper left which may lead to paper jam issue inside the unit.
Step 4: Checking the printer cartridge
  • If the printer is installed with the CISS then, make sure that its carriage is easily movable towards left and right side.
  • The printer's upper scanner part should be closed tightly.
Step 5: Perform a check-up process.
  • Install original Epson ink cartridges and then run the printer.
Step 6: Access the cartridge
  • Access the cartridge loading area while the printer is in off-mode and then, move the carriage right away from the stop. Carefully disassemble the printer and then, clean all its optical sensors, paper feed sensors, encoder strip as well as disc encoder.
Contact Epson Printer Support Number if you have any issues in printer.

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1 Answer

My computer is telling me I need to install an ink cartridge even though I just replaced it.


This could either be a slight communication problem between your printer and your computer or a communication issue between one of your cartridges and the printer. Please follow the steps below to fix the problem:
  1. Reboot your computer.
  2. If usb-connected, disconnect the printer from your computer.
  3. Open the printer cover and remove the cartridges. Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center to remove the cartridges.
  4. Close the cover.
  5. Rebrick the printer (pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).
  6. When the printer turns on, reinsert one cartridge first and close the cover. Check for any errors.
  7. Reinsert the other cartridge and check for any errors again.
  8. Replace whichever cartridge is causing the error to appear with a new cartridge or with a different known working cartridge.
  9. If usb-connected, reconnect the USB cable to your computer.
  10. Try to print from your computer to verify that the problem is fixed.
I hope this information has been helpful.

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What is solution of error oxd05d010d


Hi

This error means there is an internal error condition. To resolve this error remove the cartridges from your printer. Now wait for message "Insert the cartridges' to appear on the printer, as soon as the message appears disconnect the power cord from back of the printer. (Restart the printer if message doesn't appear) Now wait for a minute and plug back the power cord, if doesn't turns on itself then press the power button.

Insert the cartridges and check whether you are still getting the same error. If you are still getting the same error then try pressing # and 9 key simultaneously to reset the printer, wait for a while to let the printer complete the reset.

Daniel Scott

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Trying to reprogram HP7310 to accept cartridges which are numbered differently in New Zealand than in UK where we bought the printer. NZ cartridges fit but printer (correctly) identifies the cartridge...


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Cartridge


Remove both the Cartridges take a Paper Towel turn the catridges direction so that u can see a Copper plate with small boxes on it....... Just wipe it twice or thrice with the Paper Towel..........Now Move the Catridge carrier which holds the Catridges manually with ur Hand from right to the Left and from Left to right for about 20 Times............. Now Insert both the catridges inside the Printer............. Turn the Printer On............ If still the same Error Message.... Clear NV RAM..... Unplug the Power Supply from the Printer.... Press and Hold the #5 button on the Printer and plug in the Power Supply....... Don Release the #5 button till the Printer turns on completely.... After releasing the #5 button........ Press the Menu button once Keep on Pressing the Right Navigation Key till u find an option saying Maintanence goto maintanenece and go to manufacturing and click on clear NV RAM..... Now as soon as the Printer is Restarted....... Still if it doesnt work call: 1-800-LEXMARK (539-6275)
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Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
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    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

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