Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Hp7310 printer remove and check cartridge on right error

As soon as I turn on the computer I get a remove and check cartridge on right error

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Re: hp7310 printer remove and check cartridge on right...

I know this might not sound like a good thing to do, but it fixed it for me. I licked my finger and rubbed it on the circuit board on the cartrige, then put it back in the printer. It seems to be working fine.

Posted on Dec 21, 2008

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Re: hp7310 printer remove and check cartridge on right...

Well, I just had the same problem with my 7310, found out a had a cut in the flex circuit. What a bunch of BS, what a dumb design flaw. Calling HP is no help, I had some indian who told me its 6 years old and should get a new one, then started trying selling me new printers, she said at a discount but was a bunch of ****. I looked up the printers she was trying to sell me and there was no discount. So I bought a Canon. :)

Posted on Jun 29, 2010

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Re: hp7310 printer remove and check cartridge on right...

I just had the same issue with HP 2610 Error "remove and check cartridge on right" i finally found out by replaceing the old one and turning on and off the machine that it was the new cartridge from HP that was causing the error. going to pick up a new cartridge now hope that is the final answer.

Posted on Aug 22, 2008

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Re: hp7310 printer remove and check cartridge on right...

I found the problem to be the ink cartridge itself. I had it refilled but my friend told me that the circuits on the heads of these things burned out. Luckly this guy own's an ink station and he replaced my old cartridge for free. The original issue began with a "remove and check cartridge" error message. After removing it and replacing it a couple of times another error displayed "Incorrect Cartdridge." It wouldn't suprise me if the companies you purchase the ink cartridges from are selling recycled ink cartridges that are not properly re-manufactured. When they refill these cartridges they are not replacing the circuits on the heads of these things. That could be the issue many of you are complaining about. The printer itself is fine.

Posted on Apr 22, 2008

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Re: hp7310 printer remove and check cartridge on right...

Pull out the cartridge and shine a flashlight in and look at the flex circuit. Mine got damaged by the cartridge spring which gets loose. I think this is a common problem caused by a design defect. I am trying to talk to HP about it now.

Posted on Dec 31, 2007

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Re: hp7310 printer remove and check cartridge on right...

Pshloos, did you find the solution for the flex circuit

Posted on Jan 19, 2008

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My computer is telling me I need to install an ink cartridge even though I just replaced it.

This could either be a slight communication problem between your printer and your computer or a communication issue between one of your cartridges and the printer. Please follow the steps below to fix the problem:
  1. Reboot your computer.
  2. If usb-connected, disconnect the printer from your computer.
  3. Open the printer cover and remove the cartridges. Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center to remove the cartridges.
  4. Close the cover.
  5. Rebrick the printer (pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).
  6. When the printer turns on, reinsert one cartridge first and close the cover. Check for any errors.
  7. Reinsert the other cartridge and check for any errors again.
  8. Replace whichever cartridge is causing the error to appear with a new cartridge or with a different known working cartridge.
  9. If usb-connected, reconnect the USB cable to your computer.
  10. Try to print from your computer to verify that the problem is fixed.
I hope this information has been helpful.

Sep 22, 2011 | Lexmark X4650 InkJet Printer

1 Answer

What is solution of error oxd05d010d


This error means there is an internal error condition. To resolve this error remove the cartridges from your printer. Now wait for message "Insert the cartridges' to appear on the printer, as soon as the message appears disconnect the power cord from back of the printer. (Restart the printer if message doesn't appear) Now wait for a minute and plug back the power cord, if doesn't turns on itself then press the power button.

Insert the cartridges and check whether you are still getting the same error. If you are still getting the same error then try pressing # and 9 key simultaneously to reset the printer, wait for a while to let the printer complete the reset.

Daniel Scott

Jun 19, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Trying to reprogram HP7310 to accept cartridges which are numbered differently in New Zealand than in UK where we bought the printer. NZ cartridges fit but printer (correctly) identifies the cartridge...

Not really a solution but.....spent hours on the phone to HP helpdesk & then they were also having to explain how we could log in to help website. Eventually we managed to get the issue sorted (the cartridges work & printer isn't giving us an error message) but still not quite sure how - just had to follow endless instructions (lots didn't work). Probably was a case of patience & getting through to someone who could actually help with the problem. So all OK - until next time the cartridges need changing! Thanks anyway.

Oct 08, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer


Remove both the Cartridges take a Paper Towel turn the catridges direction so that u can see a Copper plate with small boxes on it....... Just wipe it twice or thrice with the Paper Towel..........Now Move the Catridge carrier which holds the Catridges manually with ur Hand from right to the Left and from Left to right for about 20 Times............. Now Insert both the catridges inside the Printer............. Turn the Printer On............ If still the same Error Message.... Clear NV RAM..... Unplug the Power Supply from the Printer.... Press and Hold the #5 button on the Printer and plug in the Power Supply....... Don Release the #5 button till the Printer turns on completely.... After releasing the #5 button........ Press the Menu button once Keep on Pressing the Right Navigation Key till u find an option saying Maintanence goto maintanenece and go to manufacturing and click on clear NV RAM..... Now as soon as the Printer is Restarted....... Still if it doesnt work call: 1-800-LEXMARK (539-6275)
Get the Printer Replaced... Good Luck

Jan 28, 2009 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Hp psc2410xi

The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    5 Answers

    HP 7310xi: "Remove and Check Printer Cartridge on the right"

    Sounds like the carriage is broken on the black side. Pull the cartridge out and take a look at the silver metal piece. Is it loose from the side and if so did it punch a hole in the circuitry that cartridge comes in contact with. If I were a betting man this is probably your problem. You have to replace the whole carriage. This is a pretty common problem with the carriages that use the #96 and #97 cartridges.


    May 18, 2008 | HP OfficeJet 7310 All-In-One InkJet...

    1 Answer

    Error 1517 still thriving--cartridges have been removed and reinserted, now what?

    Hi , does your cartridge ink hp original? If generic ink try to change genuine ink.

    Feb 09, 2008 | HP OfficeJet 6110 All-In-One InkJet...

    1 Answer

    Print cartridge error

    Press either the menu or setup button.
    There should be a maintenance section where you can do eletronic print cartridge cleaning and print head alignments and calabrations.
    Some of them can be done at the computer if you access the driver properties.
    You can clich the print queue and look around there also for print head cleaning and some other diagnostic procedures.
    If those don't resolve the problem, remove the cartridge and take a fuzzless cloth dampened very slightly with alcohol and clean the contacts to the print cartridge.
    PLEASE REMOVE THE POWER when cleaning though.

    Dec 20, 2007 | HP PSC 1315 All-In-One InkJet Printer

    1 Answer

    I need a help...

    All cartridges MUST be in place, check the rear door if not fully closed, hope this works...

    Sep 05, 2007 | HP PSC 1610 All-In-One InkJet Printer

    1 Answer

    Printer error messages

    * use the replace cartridge maintenance of your printer. try to remove again and re-insert the cartridge, make sure you properly follow the procedures and the cartridge is place on right. * look for jam paper also inside the printer. push the feed button. * if your using Windows XP, go to your Control Panel, then Printer and Faxes, and look for your printer device name. right-click on it and check Set as Default Printer if is not. and right-lick again look and click for Use Printer Online if you see one. uncheck also if you see Paused Printing checked. You can also tweak the Printing Preferences... menu. I'll gladly help in any way I can

    Apr 05, 2007 | HP DeskJet 697c InkJet Printer

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