Question about OKI C5200n Laser Printer
I cleared a couple of paper jams from the front pickup unit, removing a small triangular piece of paper that had torn off in the machine. After that I cleaned the inside of the machine, picking up a lot of toner dust with a vacuum cleaner and lightly wiping inside of unit walls with all image drums out. Ever since the cleaning the paper will pickup fine and move through the unit under the image drums, but stops just before entering the fuser unit.....and then I get the "380: Paper Jam" error message. Also, the cyan toner has not yet been laid down on the copy before it stops.
The paper is not actually "jammed" as all I have to do is remove the image drums and lift the paper off of the "shiny sheet".....it just stopped before proceeding on past the cyan toner and through the fuser.
1. Is what I have described a typical symptom of something I can fix? If so how?
2. Where can I get a copy of the repair manual for an OKI 5200n. It sure would be easier to evaluate the problem, understand how the machine works, and even know the correct names of the parts...like the "shiny sheet under the image drums", if I had an official manual? The little Handy Reference Guide isn't of much value.
Thanks to all of you gurus out there who are willing to help us novices.
It sounds like the problem is with cyan drum, drum cover broken?, The fix I'd follow without looking is replace cyan drum (or possible remove drum cover completely if broken) but it could also less likely be the Transport Unit aka "shinny" it just clicks out too for inspection
Keep fingers off drum's and trans unit surface.
Service manual is japanesse english limited stuff, trust me they are not much help, try the user manual it at least has the names of stuff. User manual is on disc that comes with printer or via download from oki's web support page.
Feel free to post back
Posted on Jan 02, 2008
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