Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Unrecognized usb port

My pc cannot find my Western Digital My Book. How do I retrive it?

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  • javram Dec 30, 2007

    windows vista said: please consult your device manufacturer for assistance getting your device installing
    unidentified device device unplugged

  • ITMGR May 13, 2008

    I unplugged my WD500GB my book for about a month; today I went to plug it back in and to do some more recent backups, well when I went to power it up I noticed it making a wierd clicking noise about 6 times. Alas it still came up, but wouldn't come up as a recognized drive letter like e:\ or f:\ etc. I tried rebooting, powering off, unplugging, looking at device manager, looking at disk manager and rescanning, shaking it ... any ideas or suggestions?

  • Junos May 14, 2008

    OS - Windows Vista

    I transferred photos onto My Book from HP Photosmart Essentials 3.0, now when I click on Photosmart I get the message that My Book, drive g needs to be reconnected. I have not disconnected it from my computer and do not understand need to reconnect, however, I am unable to access my photos at all. How do I resolve this problem?

    Have not taken any steps to resolve this as I am stumped as to where to start. Thanks JJ

  • Anonymous Dec 23, 2008

    when I connect in usb port then press mass storage the massage unreconized usb port



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Ok here is your solution on ALL of these external mybooks by Western Digital... If you are getting a usb device not recognised, and can't get to your disk in any other way thru my computer, device manager, drive manager, ect.. what has happened is it's generic power and usb card that is connected to the hard drive inside it's plastic box has gone out. These western digital essential edition drives which look sealed actually have some tabs on the shiny plastic case about 1 inch in from the front on the bottom. Just put the tip of a streight screwdriver into the cooling slots. Gently pull up and back on the screwdriver bending the slotted area by the outer **** shaped cover 1 inch from the rounded front. Pull up and towards the back. Once you have both sides of the bottom front released, then try to gently pry the bottom center up above the side of the ****. Because there are 4 tabs (2 on each side) that extend down from the main housing with the cooler holes that just rest in a track that is in the inside of the outer shiny **** shell. Then repeat for the top of the drive unit. After a little work you can remove it sliding it all out of the back. Once the outer shell is off, you can pull the drive out with the SATA to power and USB card connected to the drive. There is a metal housing over this card. Remove the 2 screws on the top of the metal housing of the usb&power. Once removed the bad card can be slid down of the drive. You can then just plug the drive in in any SATA port with SATA power inside your computer. Or just buy an external drive housing from tigerdirect or newegg for $20 which will make any sata drive to an USB External. What can I say, Western Digital has crappy cards. I only found this out by my having 2 My Books. 1 worked, and one fowled.. So I took them both apart. Better than loosing my data seeing how they were my backup drives...

Posted on Feb 21, 2009

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What operating system do you have in that PC?

Check out this lonk for Win 98

Posted on Dec 28, 2007


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check it on some other pc also if it works fine , then there is a problem on the usb port or may be with the os of your system

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It could be that the USB port you are using to transfer the data is not a "High Speed 2.0" enabled port.
Does it give you a pop-up message when you plug it in, one that says "This device can perform faster".
If so, It is not a High Speed USB port. Try using another USB port on your PC.

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My book was working properly on my PC & suddenly it is not working on my pc but when i tried connecting it to my laptop it worked properly and became recognized as my book, but still not working on my...

Try connecting it to a THIRD computer. If it works, then it's your PC that has a problem,
either software-related (Windows "plug-and-play" not working, or has been disabled,
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Why western digita my book elite is sooooooooooo slow coping the data

The speed of copying depends on the speed of the USB ports on your computer, which is either the original USB 1.1 specifications, or the newer USB 2.0 specifications, which is at least FIVE times faster.

So, if your (older) computer has a USB 2.0 interface, connect the W.D. to it, rather than to a USB 1.1 interface.

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some proble was in USB socket of your external HDD...poor contact...
try to use another HDD enclosure to use with you HDD..
that problem occur due to pluging in and out several times...maybe the connector was damaged...hope it helps..

or try another PC again...some problems are not detected due to virus in PC...

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My WD My Book is not working. It looks like the

if you locate the same hard you can retrive data by changing the controller of the hard drive

Jan 02, 2010 | Western Digital My Book Essential Edition...

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External hard drive problem.

1. The usb cable could be defective

2. The usb port could be malfunctioning

3. The drive could be defective.

Try using another usb port, or try adding a PCI card usb ports

Nov 07, 2009 | Western Digital My Book Essential Edition...

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I have a western digital 1 TB my Book hard drive. Lost usb cable. what specs are needed to replace it and where can I get one?

There are a couple mini USB connectors out there, especially in digital cameras.
But what you need is the most common USB A -> USB Mini B cable, as used with many MP3 players, USB hubs, cellphones etc.
For example, a Nokia DKE-2 cable will work perfectly.

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Which operating system are you using? Windows XP or Vista?

Here is the website that you can download the driver for your external harddrive.

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