Question about Panasonic Workio DP-2500E Copier

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Panasonic Workio 2500

When i make a copy from the adf, it mars the image slightly on the right hand side, and only in a 2 inch wide, 3 inch long rectangle. the problem does not repeat when i print a test page from service mode. so i know its in the optics. i did notice that the mirror assembly sit on plastic bushing to help it along the way, one of these was missing on the side where the problem is occuring, i replaced that part, still no luck, i've also regreased the track it rides on. any help is greatly appreciated.

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Check the other busing then replace also it has an alignment.1st to its home possition so you can see if its properly align.then see if there are worn out roller on the adf it can cause the problem you mention

Posted on Dec 28, 2007


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Hi p Hinkle,

Go in to function mode (function + original size + 3 at the same time). Go to F7 for counters, find the fuser web counter and set it to 240,000 to reset it. Set any other counter alarms that go off to 0. The maintenance period is supposed to be 240k copies, but from the factory it comes set as 120k so you can change that if you want.

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When the paper is fed through Automatic Document Feeder (ADF) is is scanned before copy or fax. The scanner is fixed type and is located just below the ADF.
The lines are due to dirty scanner mirror. The printer/ scanner design is based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by pulling it up from front - the area from where the paper to scan comes out). Look out for the horizontal mirror and use a soft, damp, lint-free cloth to gently clean the scanner mirror, rollers etc. and enjoy clear scanning and copying!
Inspect for any tron pieces of paper dirt etc.DONT USE PAPER, CHEMICALS OR ANY ABRASIVE CLOTH as it may damage the parts.
Also note that your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is.

Hope it helps! Good Luck! Thanks for using Fixya!

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Panasonic DP 2500 photocopy machine from you a few months ago. I cleared a few paper jams and have not had a problem until now. The message on the machine says to ?close the ADF cover?. I do not know what...

the top cover that opens to the left normally has a small piece of plastic that slots into a sensor toward the back of the adf. this small piece has broken off so the machine thinks the adf is open. an engineer would need to replace the door for you.

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1 Answer

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sometimes we also encounter the contact spring(3) of hvps going to process unit - misaligned position.

you may also check the tension spring of the drum (located inside the drum) if it has proper contact to the shaft.

... pls inform me if this still isn't helpful.

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1 Answer

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Look on the bottom side of your scanner. The area where your copies come out. Under where the lamp is, you will see a green lever. About 2 inches long and a half inch wide.
Shut the machine off, Shove the green latch toward the inside of the machine, then pull it back toward you until you feel it snap into place.
What happens is when your removing your copies you brush it with the top of your hand and accidently latch the scanner.
3 things you can do. Since that is just for shipping purposes. You can, which I recommend, Unplug the machine, remove the 2 phillips screws, and move the lamp to the right slightly. Remove that green latch, just 2 clips on the sides compressed a little removes it . Dont discard it, but just turn it around and latch it forward. There is a little nipple that will catch and keep it in place.
2, Once removed, if you dont plan on moving the machine, And by that I mean putting it in a car or truck and moving it to a different location, you can take pliers and snap the latch itself off.
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You have to reinitialize the software. I will be back in a few minutes with the procedure. I have to hunt it up.

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