Question about Kyocera CS-2550 Black and White Copier

2 Answers

Scanner will not connect to PC

I have a Kyocera CS-2550 and when I try to scan I get error message unable to connect to PC; check PC. Everything is connected but I do have a inconsistent red flashing light under the green light on the "ST" spot.

Posted by on

  • 2 more comments 
  • steel123 Jul 02, 2008

    I am able to scan to my pc which has an ip of, but I can't configure any other pc.

    Does each computer have to have file utility running? I already installed it on another & added a folder in his list, but it still won't scan.

    On the folder # in file utility - does it have to match the # for the destination pc? If so, I already did this too.

    This is the confusing part:

    The destination List (PC) asks for:

    • Name - User2

    • Registration Number - 003

    • PC address -

    • Save number - 001

    File Utility asks for:

    • Folder # - 001 - does this need to match "Save #" or "Registration #"?

    • Folder address - "C:\Scans"

    Any help would be appreciated.


  • sunjayng Aug 20, 2008

    i have set up a gestetner colour copier on the network that is able to print and scan from the pc. But whenever i try to scan to folder from the machine it will give error message "not able to connect to pc". kindly help me out.

    my e-mail address is

  • mjevans1 Dec 02, 2008

    I just received the CS 2550 and I set it up on my network and it did not come with any software. What software do I use to connect to this printer/scanner? I have been searching the web for it and can't seem to find it. Please any info is appreciated.

  • Anonymous Mar 25, 2014

    cannot connect to my Samsung scanner through my network



2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.


    An expert whose answer got voted for 20 times.

  • Expert
  • 54 Answers

Make sure that the scanner file utility is running on the computer you are scanning to. Go to Start - Programs - Scanner User Software - Scanner File Utility. It will open in the system tray by the clock on the PC. Try to scan again. If still have the same error, go to the webpage of the scanner (just enter the IP address of the scanner NIC in Internet Explorer. Go to the bottom left side of the page and click Scan to PC Destination List. Click on the number to the left of the name you are scanning to. check the IP address listed on the webpage and make sure it matches the IP address of the Computer you are scanning to. One of these should fix it.

Please remember to rate you answers.

Posted on Jan 01, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

How to connect from pc to HP Laserjet3052 scanner?in this problem is scanner connot connect to PC and also scanning error?

Posted on Jul 15, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Print mode error

check that the paper size is correct on your machine then turn it off and on and the device your printing from. basically reset both. if that doesnt solve it check that the driver is correct reload driver and check connections

Jun 18, 2014 | Kyocera CS-2550 Black and White Copier

1 Answer

Error message: two copy to two copy

my guess is u got the cheap version without the duplex option

Apr 23, 2010 | Kyocera CS-2550 Black and White Copier

1 Answer

I have a kyocera cs-1650 and am trying to scan to PC. Error message: Destination PC Folder is Different-contact admin. Can you help?

scan yo pc use file scan uitility , make sure you install that program, configure it, it seems you did not configure the folder where the scan has to go, so you go this error.

I’m happy to help further over the phone at

Dec 29, 2009 | Kyocera Copystar CS-1820 Black and White...

1 Answer

Macbook Pro will not connect to Copystar 2550

ok... I am tech... and I had the same problem... you need to install the generic postscript driver then goto this ip address (http://localhost:631)and tune the driver... if not you will only print from tray 1 and only a4 paper size...

I’m happy to assist further over the phone at

Oct 27, 2009 | Copystar CS-2550 All-In-One Printer

1 Answer

Kyocera 2550 Scanner I'm unable to connect via browser

Check the PC that you are trying to scan to amd make sure that the Scanner File Utility is up and running. You can check this by looking for the scanner icon in the bottom right corner, if it's not there click on start, all programs, scanner user software, scanner file utility, click on Scanner Utility to bring it back up, it just might have gotten closed accidently. If none of this works go into the control panel and click on firewall amd make sure file and printer sharing is checked, if it is you may have to turn Windows Firewall off to make the Scanner work.

Aug 19, 2009 | Kyocera CS-2550 Black and White Copier

1 Answer

Massage keep coming print error mode

This could be something as simple as out of paper to the wrong IP address or a configuration problem. Check the printer driver for the way it is connected. LPT port, USB or Ethernet.

Jul 07, 2009 | Kyocera CS-2550 Black and White Copier

1 Answer

I'm try to print a PDF file by Kyocera CS-2550 but after i press print button it's not print and in the kyocera screen I see Print Mode Error

change the driver from kpdl to pcl xl, this is normal problem with pdf files. you do this from ur computer driver.

I’m happy to help further over the phone at

Jun 16, 2009 | Copystar CS-2550 All-In-One Printer

2 Answers

Copystar CS-2550 Set up add'l scan folders - need to reset psswrd

The password is 6482, this is the admin password for all copystar machines.

Thanks for using Fixya

I’m happy to help further over the phone at

May 20, 2009 | Copystar CS-2550 All-In-One Printer

3 Answers


you have to have a user name and password set up on the computer you are scanning to then you set theat up in the address you set up on the copier.

Oct 30, 2008 | Kyocera Copystar CS-1820 Black and White...

1 Answer

Scanning problems

reload your driver that came with the printer,be sure to go to properties and select shared.Although the print and scan functions use the same network cable they have diferent IP addresses and the driver software assighs the IP for scan funtion.

Mar 03, 2008 | Kyocera CS-2550 Black and White Copier

Not finding what you are looking for?
Kyocera CS-2550 Black and White Copier Logo

4,052 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kyocera Office Equipment & Supplies Experts

Chris Schutte

Level 2 Expert

51 Answers


Level 3 Expert

83096 Answers

Adorjani Laszlo

Level 3 Expert

1297 Answers

Are you a Kyocera Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides