Question about Sony Handycam DCR-HC21 Mini DV Digital Camcorder

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On playback, the video has gray lines across it

When I playback what I have recorded, there are gray thick lines across the video.

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Someone here recommended on another post to put the lense cap on & videotape the blackness in a quiet room for 5-10 mins. I tried this as a last resort & it worked. When I played back the tape, no more skipping or gray lines. I had 4-5 SOLID gray lines with skipping video & audio in between on every tape I put in. The person who helped me solve this said: "the speed isn't linked with the last time you recorded on it. Frames have an A/B part to them. If A is hitting B instead of A, a line appears. I would try the head cleaner first, then blacken your used tape (keep lens cap on and record in a quiet room) and try that."
My camera is a Canon zr80 digital camcorder. (Called Canon, they had me reset it & then recommended sending it in).

Posted on Nov 28, 2008

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Sandra,

The heads may be dirty or damaged. Try replacing them or using a head cleaning tape, available wherever the camera or tapes are sold.

Hope this helps :)

Posted on Jan 08, 2008

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Hi,
Camcorder video head required cleaning because gray lines come in playback when video head got clogged/ dirty.
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dear ,
i Jasdeep working in superb broadcast as an lengineer .and for this problem i can suggest u the following things :
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thank you for choosing Fixya.com.

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please don't forget to rate our answers properly.

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Someone here recommended on another post to put the lense cap on & videotape the blackness in a quiet room for 5-10 mins. I tried this as a last resort & it worked. When I played back the tape, no more skipping or gray lines. I had 4-5 SOLID gray lines with skipping video & audio in between on every tape I put in. The person who helped me solve this said: "the speed isn't linked with the last time you recorded on it. Frames have an A/B part to them. If A is hitting B instead of A, a line appears. I would try the head cleaner first, then blacken your used tape (keep lens cap on and record in a quiet room) and try that."
My camera is a Canon zr80 digital camcorder. (Called Canon, they had me reset it & then recommended sending it in).

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