Question about Konica Minolta PagePro 1350W Laser Printer

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Not noticing paper

My printer has been sitting for about a year not being used. Last week i put new toner in it, cleaned it out with compressed air, and reinstalled it on my pc (windows xp) and put 8 1/2 x 11 laser weight paper in the tray.

The computer is sending print jobs to the printer but the printer is not noticing that paper is in the tray. I keep getting an error message saying load paper in the tray. I loaded in many different ways moving parts and the paper every which way but it still thinks it is empty. I emailed Konica Minolta and they said to make sure the springs are on the bottom of the printer, and they are.

Has anyone else had this problem? Any advice on how i can get this to notice that there is paper in the tray would be helpful.

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Re: Not noticing paper

I took an envelope, folded in the end to triple its thickness and placed it in the middle of the paper tray underneath the very last page. This pushed the center of the paper up more and it had no problem detecting or getting hold of the paper. Have to be sure the paper supply tray is full though. When it gets to the last five or seven pages it has difficulty again. It's a nontechnical fix, but it seems to work.

Posted on Feb 25, 2008

3 Suggested Answers

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SOURCE: changing toner in a konica minolta 2480MF

check page 92-101 in pdf or 82-89

hope this works

Posted on Nov 20, 2008

  • 165 Answers

SOURCE: Konica Laser says no toners installed. How do you

Take the tonner catridge and shake it left to right and reinsert then it will be ok

Posted on Dec 20, 2009

  • 39 Answers

SOURCE: How do I print 8-1/2

On the 5430 DL there is an aux legal tray that can be purchased for legal printing. On a later successor the 5550 a manual feed option was included, however for the 5430 there is no option for printing legal without the extra tray being installed. On a side note, I have this tray and when not printing legal it lets me load an extra 500 sheets of letter paper which is very convenient when I need to print a bunch of sheets overnight.

Posted on May 06, 2010

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