HP Compaq nc6000 Notebook Logo
Posted on Oct 17, 2009
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My HP NC6000 network cards aren't working now but device manager says it's working properly. When I connect wireless can't find any network and same for the wire network connection. I just got back from a trip and I think my laptop bag was dropped by the hotel bell desk. Any idea?

  • Anonymous May 11, 2010

    1) dont let the bellhops carry your laptop ( DUH!!!) Try uninstalling and reinstalling them, via the device manager. In not, file a claim with th motel, or airline, because it's going to be an expensive fix. Try a usb wirelesscard as well to see if thats a fix to get you running, and review rule 1 if any questions....

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  • Posted on Nov 07, 2009
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Try uninstalling the wireless driver wit the wired & reinstalling them if problem persist...backup ur files & do a clean installation of your Operating system

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f you suddenly have a problem with your network connection, before you make any changes, you must determine whether you have a problem with (1) the wireless device on the computer, (2) the connection between the computer and the network , or (3) the connection from the ISP provider to the network. Each of these devices / connections must be operating independently before they can all work together.
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Hello, bevybuns5!

First thing, make sure your WLAN card is turned on, however, without knowing your specific laptop model, I can't help locate it for you. After that, check your router's wireless security code, and assure that you're entering it correctly. Then, if you still aren't able to connect, try manually unplugging the ethernet cable from your PC, then plug the Ethernet cable into the laptop. If you get a signal, skip to the third paragraph, if not then read the next paragraph.

If you aren't getting a physical connection, it could indicate that there is something wrong with some type of software, or operating system settings that aren't allowing you to connect to the internet (leave the network cable plugged in for troubleshooting). Try checking firewall settings (windows firewall is infamous for blocking almost all connections at will). Then, if you're using windows xp, go to the start menu, open the run command, and type "CMD" without quotes (if you're using Vista or Win7, then just type CMD in the search box at the start menu. When the command prompt screen appears, enter this text without quotes "ipconfig /all". If you have an IP address, subnet gateway, and IPv4 configuration, then you're ready for the next step (if not, let me know in a comment, and I'll leave the instructions for that solution). If you're using xp, then right click computer, click properties, go to the hardware tab, then click "Device Manager" (for Vista/Win7, just type Device Manager in the start menu search box). Scroll down (if you have to) to Network, click on it, find your physical network card, right click and uninstall it (don't worry, this won't hurt anything). Wait for a few moments, then right click anywhere in the Device Manager window, then select "scan for new hardware". This will find the NIC you just uninstalled, and reinstall it (with original drivers, unless you've upgraded your Operating System, then you'll have to get the drivers from the manufacturers website via your desktop). Reboot the laptop, and try connecting with the LAN cable again. If this solution doesn't work, leave me a comment describing what you've done, and any error messages that have come up.

If you recieve a signal from the LAN cable, and still cannot connect via the wireless card, then back into device manager we go! For xp users, go to the Start Menu > right click Computer > click Properties > go to the Hardware tab > then click Device Manager. For Vista/Win7 users, open the Start Menu, then type Device Manager. Scroll down and find your wireless card, and if you've tried the solution in the second paragraph, you know what we're gonna do. Right click it, Uninstall the wireless card, wait for a few moments, then right-click anywhere in the Device Manager screen, and select Scan for New Hardware. Reboot the system, and you should be working!
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Does it have any more letters, etc., in the model ?

http://h10025.www1.hp.com/ewfrf/wc/pfinder?lc=en&dlc=en&cc=us&tool=&query=Presario+F500

I tend to not use HP or anybodies Wireless Assistants. But you ought to be able to see in Device Manager and Networks wether Windows thinks that the wireless card is working or not. Windows uses Wireless Zero Configuration Service to control Wireless Cards. You might have to tell the HP gizmo to let windows manage the wireless.

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Where and what (sim card only, wireless card+sim card ??) to put into an hp nc6000 laptop to have benefit of what is yet inside (or supposed to be inside like the antennas ) and access to internet ,...

A wireless card should be already be in that system. There is no SIM card. According to HP's specifications, your laptop should have one of the following wireless devices integrated into the laptop:


The HP nc6000 notebook supports a broad range of secure, integrated wireless LAN options featuring support for the latest industry standards. Integrated Bluetooth is also an option and can be combined with any one of the supported wireless LAN options. All integrated wireless LAN options Wi-Fi certified
Cisco Compatible Extensions support
Wired Equivalent Privacy (WEP) support up to 128-bit keys
Wi-Fi Protected Access (WPA) support
802.1x standards support including EAP-TLS, Protected
EAP (PEAP) and Cisco-EAP (LEAP)
Dual antennas integrated in the display enclosure HP W500 802.11a/b/g Integrated support for 802.11a, b and g
Up to 54mbps throughput performance
Advanced Encryption Standard (AES) support Intel PRO/Wireless 2100 802.11b wireless LAN Intel® Centrino™ mobile technology
Integrated support for 802.11b
Up to 11mbps throughput performance Intel PRO/Wireless 2200 802.11 b/g wireless LAN Intel® Centrino™ mobile technology
Integrated support for 802.11b and g
Up to 11mbps throughput performance Integrated Bluetooth Designed to the Bluetooth v1.1 specification
The full information is here:
http://h18000.www1.hp.com/products/quickspecs/11794_na/11794_na.HTML

If everything is working properly, all you have to do is find your local Starbucks or other WiFi hotspot and connect.
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