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Most washers will not unlock the door if it senses any water inside, select drain and spin or rinse and spin to rinse the clothes and drain the water. Once it has completed the cycle the door should unlock. If it does not there is usually an emergency release on the look lock inside the machine by removing the top or front panel.
Make sure you left the machine on after a wash cycle completely finished as turning off may stop the delay timer for the door release. You should hear it click after 3 minutes and door should open.
If this doesn't work, set machine to a spin cycle and allow to complete. Leaving machine on - push the door at the side you open it and keep it pushed. Wait to see if it clicks after safety delay. This could help if the door didn't lock correctly, if its sprained or if something has become stuck in the release mechanism.
If still won't open try this...
On the front of your machine right at the bottom is there a panel about 5 inches high? If so you should remove it by either: pressing firmly at each side as if squeezing it to bend in the middle. At the same time try to either lift the panel upwards or pull towards you. They're usually just clipped on.
Look for a large circular lid that can be unscrewed. This is where any foreign objects have been filtered so they don't continue to the water pump where they would damage it. Often there are things like coins, hairgrips, buttons etc. Make sure you have a large towel as removing the stopper will release some water. Provided your machine has spun there shouldn't be more than half a litre or so. This is normal. TURN MACHINE OFF AT THE MAINS ELECTRICITY before removing any object. Once this reservoir is empty, you should look for a cable. This will either be plastic, or coated steel or similar. It may be tucked away and may have a diagram or arrows or other showing where to pull and which way. This is the emergency door release cable and pulling it should release the door lock. At least you can check for a cause once the door is open.
Hope this helps.
See if you notice any water still inside the washing machine, if so run another spin cycle to try and remove it as it will not open if there is still water inside.
If you don't see any water inside, try unplugging it and letting it cool off, the lock should release after this
Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete and general guidance notes for checking both the drain motorfilter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT. It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
check that you have water going down the machine drain pipe when the machine would normally be draining, if not could be a faulty water pump or a water pump blockage the machine is spinning whilst still full of water I am suprised you can open the door after the wash has completed
To make sure it is not due to any water left that you cannot see, lay the drain hose down to floor level, and drain off any remaining water. The door locks works on air pressure, so will not release until all water has gone.
If it still does not open, then it could be the door release mechanism is faulty, or the belt come off.
This being the case, then the only way to open the door is from inside the washer.
Remove top cover, and reach down to the door lock and pull up on the lock from the bottom.
Hope this helps. MAKE SURE POWER IS OFF.
I just had the same problem and came here looking for a solution...I went back one last time and tried to unplug. That didn't work. Then I put it on drain/spin and after a minute interrupted by hitting the pause/cancel button - and it released! I am so happy!
These machines do not release the door immediately after wash cycle is complete. After final spin cycle wait until you hear a click sound.The door will then be able to be opened. This takes uproximately three minutes.