Question about Jenn-Air JMC9158AA Convection Microwave Oven

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Microwave turntable on strike.

Turntable doesn't turn anymore. What happened, and what can we do?

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Re: Microwave turntable on strike.

Motor underneath - belt broke or motor burned out.

Posted on Dec 29, 2007

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Change Motor but turn table does not turning?

test the following steps and fix it. God bless you

Turntable Motor

If the microwave turntable doesn't turn the turntable motor might be worn out. This is a common problem and relatively easy to replace.


Touchpad and Control Panel

If the microwave turntable doesn't turn the touchpad and control panel might be defective. This is not common. Test the turntable motor first.


If the microwave turntable doesn't turn and the touchpad has a button to turn the turntable on and off the touchpad might be defective. Check the turntable motor first, that is more likely.

User Control and Display Board

If the microwave turntable doesn't turn the turntable motor might be worn out. This is a common problem and relatively easy to replace. If the motor is good, the user control and display board may be defective.

Main Control Board

If the microwave turntable doesn't turn the turntable motor is usually the problem. If the motor is good the main control board might be defective

Jun 16, 2013 | Microwave Ovens

1 Answer

My microwave makes a grinding noise when running and the turntable doesn't work.

Possible there is friction within the drive , the shaft or the motor. You can remove and RESET the drive. Remove the motor , MANUALLY check the motion of the mechanism which will confirm the case. You c an reset using a bit of lubrication.

Jan 10, 2013 | Microwave Ovens

1 Answer

Sharp R-405H microwave turntable doesn't rotate and makes strange noise

Replace the turntable motor, it is defective and will only get worse.

Mar 17, 2012 | Sharp R-405H 1100 Watts Microwave Oven

1 Answer

Phillips whirlpool microwave turntable not turning


The turntable is the unit in the center of a microwave that you set your food on. It rotates during the microwave cycle, making sure all parts of a dish are properly heated. These are typically made of either hard glass or microwave-safe plastic.

Your microwave turntable may not turn due to any of these problems explained below.

(a)If your turntable is removable (as many are for cleaning purposes), it may have come loose from this turning the turntable properly on the turning mechanism.

(b)If your turntable was previously working and now does not any longer, check the settings on your microwave's LCD display to make sure you haven't accidentally turned off the turntable.
Most microwaves have different settings that the user can select with the press of a button, like a "Defrost" setting or a "Popcorn" setting. Certain microwaves may stop the turntable from turning during certain pre-programmed selection modes. Stop your microwave and don't use a pre-programmed mode. Instead, just specify the time using the number pads and start your microwave to see if your turntable begins to rotate again.

(c)The rotating mechanism on the inside of your microwave that rotates the turntable is actually connected to a small motor on the inside of your microwave's case. If this motor burns out or stops working, the mechanism will stop turning. This is something that needs to be replace.

follow these steps below to replace the faulty motor.

1. Open the microwave door, and carefully remove the turntable tray. Also, remove the frame that the turntable is positioned on. Both the turntable and the frame are not secured in the oven, so removing them is a quick process.

2 .Remove the bottom panel of the microwave. The Microwave Wizard website explains that the number of screws securing the panel varies depending on the manufacturer and specific microwave. Once the bottom panel is loosened, disconnect its wiring harness in order to completely remove the panel.

3. Locate the turntable motor. The Microwave Wizard website explains that the motor compartment should be positioned below the center of the microwave. Unscrew the motor, disconnect the wires, and remove it from the microwave.

4. Determine the specific part number for the turntable motor so that a correct replacement can be purchased or ordered. Position the new motor into the shaft in the bottom of the microwave. Screw the motor securely into place.

5. Test the microwave to make sure that the turntable motor is operating correctly. The Microwave Wizard website explains that the motor can make noises if it was not positioned evenly in the shaft. Reconnect all of the wires that were detached when removing the old motor.

6. Reinstall the microwave's bottom panel parts, and secure all of the screws in place. Reposition the turntable frame in the bottom of the microwave and place the turntable on top of it. Test the microwave in order to make sure that everything is working correctly.


Oct 01, 2011 | Microwave Ovens

1 Answer

Turntable doesn't turn, no heat. Turntable cleaned, installed properly

Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

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Jul 28, 2011 | Dacor Microwave Ovens

2 Answers

Microwave lights, clock, and everything works except when you press start, it just counts down like its cooking, but the microwave is actually not on. No hum as usual or plate rotating. It just counts...

Hi, one of the most common reasons why the turntable won't rotate is that the microwave isn't clean. The turntable guide and carousel can get sticky, preventing the turntable from properly moving. If you have built-on food particles or liquids, fill a bowl with 2 or 3 cups of water and 1 tsp. of liquid detergent and lemon. Run the microwave for about 3 minutes. Clean the microwave with a cloth, including the base of the turntable, guide, carousel grooves and microwave base. Your microwave turntable won't rotate if the grooves on the base of the turntable do not sit right on the carousel. Also, check the position of the turntable guide. Place the guide directly under the turntable. Remove the turntable, and then reposition it into the carousel grooves.
Motor The carousel motor is located beneath the base plate of the microwave. If the carousel isn't turning at all, check the motor. Disconnect the microwave from the power source, and remove the turntable, guide and base plate. Try turning the motor to see if it's just stuck. If it doesn't turn freely after a few seconds, examine the motor to see if it's burned out or corroded. Use an ohmmeter to see if the motor has continuity. If not, you must replace the motor.
Bushings The drive bushings are plastic components that sit underneath the cooking plate. Remove the plate, and examine the bushings. Use a magnifying glass if necessary to see if any debris is caught in the plastic. Clean the bushings, and reinsert the plate. Turn the microwave on to see if it rotates. If the bushings are extremely worn or if some of the plastic is broken off, you need to replace it, which is a complicated repair for consumers. Contact a service technician for assistance.

May 07, 2011 | Amana Radarange Microwave Oven

2 Answers

Bulb & turntable

Yes the microwave is safe to use, without the turntable working.

May 03, 2009 | Microwave Ovens

1 Answer

Microwave turntable won't turn

You may have a tunrtable motor or spindle problem..
This info is from GE website..( link :

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
  • Make sure the turntable is centered and seated properly. On models with a stirrer motor there is a shaft protruding up through the floor of the microwave. Make sure the turntable is securely fastened to this shaft. On models that turn on a ring with wheels attached, make sure the turntable is seated securely on the ring.
  • Check the turntable to make sure it is placed right side up. If the turntable plate is upside down it will drag on the floor of the microwave.
  • Check to make sure that there is no food or debris under the "wheels" of the turntable ring. Food can prevent the wheels from moving forward.
  • Be certain you are pressing a cook function rather than a timer function.
  • If the microwave has a turntable on/off feature make sure the turntable was not inadvertently turned off. Try depressing the turntable on/off pad to re-engage the turntable.

Sep 21, 2008 | GE JVM1850 1000 Watts Microwave Oven

1 Answer

GE turntable microwave Je1540WW 002 Turntable doesn't turn

I have had the turn table motor go defective in microwave ovens.

Normaly, before ordering a new motor, I always checked to make sure that there was power going to the motor assembly. I never had a power drive failure to a motor so-far. When they did not spin, the motor was defective. But, one day there will be a first time for me.

The fix was to purchase a new motor from the manufacture and install it. In some cases, I had to also replace the spindle key because the original broke when trying to remove it when removing the motor assembly.

I suggest that for servicing a microwave oven, you give it out to a service center to have the work done. There are safety issues when working on microwave ovens.

Jerry G.

May 25, 2008 | Microwave Ovens

1 Answer

Microwave turntable won't turn

You will have to take it out and then take off the outer cover to expose the drive system for the turntable unless the items turns with the turntable removed. If it does then (and if it is belt driven) the belt may be worn and slipping. Anyway you look at it the cover has to come off to see what is happening.

Feb 08, 2008 | Jenn-Air JMC7000 Microwave Oven

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