Question about Epson Perfection 3490 PHOTO Flatbed Scanner

1 Answer

Epson 3490 does not find the slide I put in the correctly positioned provided frame

Posted by on

  • handaroo Mar 28, 2008

    My epson scanner 3490 does not find color negatives or slides when mounted correctly in the holder. I have tried various negatives and slides that are well exposed.

  • jaiparakash Apr 01, 2008

    dear sir,

    plese driver downlod help me

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 110 Answers

Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
For scanning transparencies in HOME mode - for EPSON SCAN models, not Epson Twain/Manual mode models.
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode".
2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner.
3) Ensure the settings on the Epson Scan are correct for what you wish to scan. For example, the DOCUMENT TYPE for transparencies must be either "Color negative film", "B&W Negative Film" or "Positive film"*.
* FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes.)
If the DOCUMENT SOURCE is set for a flatbed related option, ie PHOTO, the scanner is looking for reflective items and will not activate the backlight in the transparency unit. If the DOCUMENT TYPES for "FILM" are greyed out or cannot be selected, close the Epson Scan, reseat the power/communication cable connecting the base of the scanner to the transparency unit, then reopen Epson Scan and try again.
NOTE for PROFESSIONAL MODE users: DOCUMENT TYPE should read TRANSPARENCY for film scans.
4) Ensure the other scanner settings are correct for the type of scan you are doing. For example:
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no means to calculate what your exact needs will be in this situation; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing a THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, or you see in the preview that part of the scan is cut off, click the down arrow next to the large PREVIEW button and click NORMAL, then PREVIEW again. In NORMAL PREVIEW mode, the scanner will capture all information on the flatbed; you will then have to manually marquee or crop the slides you wish to scan. Use the left mouse button (click, hold, drag) to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.

Posted on Aug 22, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

3490 photos wont feed out after scanning


The Epson 3490 is a flatbed scanner that has an optional business card/4x6 photo auto feeder. Do you have the optional feeder attached & plugged into the correct connecter on the back of the scanner? Also, make sure the Epson scanning software has been configured to use the auto feeder. http://www.epson.com/cgi-bin/Store/ProductQuickSpec.jsp?BV_UseBVCookie=yes&oid=48059604&category=

Nov 02, 2013 | Epson Perfection 3490 PHOTO Flatbed...

1 Answer

I have this product primarily to scan 2 1/4 film. There are no guidelines on how to place the film in the film frame provided by epson.. Frequently I get only half a frame. I have tried moving the film...


I found some documentation on this product from Epson.

I don't know if this is what you where looking for, but here is the info i found:

Main users guide:
http://files.support.epson.com/htmldocs/prv6ph/prv6phug/index.htm

Placing films on slides info:
http://files.support.epson.com/htmldocs/prv6ph/prv6phug/set2_2.htm

Hope this helps!

Oct 27, 2010 | Epson Perfection v600

2 Answers

How do i connect my epson scanner 3490 t0 my epson r220 printer


i am not sure if the two could be readily connect. but, you may connect them on two of the USB port on your PC at the same time.

Oct 07, 2009 | Epson Perfection 3490 PHOTO Flatbed...

1 Answer

My epson 3490 photo scanner isn't working theres a red light on the front of the scanner which is flashing


If the start button light is flashing red, it is because of one of the following problems:

  • The scanner is not connected to your computer properly or your software is not fully installed.
  • The transportation lock is locked. Slide the lock to the unlock position.
After trying these solutions, unplug the scanner to turn it off, then plug it back in.

Sep 30, 2009 | Epson Perfection 3490 PHOTO Flatbed...

1 Answer

Scanning 110 negative film


I just finished scanning many 110 film strips. You need to lay the strip along the inside edge of slot A and scan in normal preview mode. On the preview strip, put a marquee around each individual photo and scan each one separately. Worked fine for me.

Sep 27, 2009 | Epson Perfection 3490 PHOTO Flatbed...

1 Answer

I have lost the power cable for my Epson perfection 3490 -


Hi Dave!

Go to a good elecronic store and buy a power cord.
Juste be sure that you have the info about the cord you lost.
You will find that info here:
http://files.support.epson.com/pdf/pr349p/pr349ppg.pdf

Just make sure that the voltage and the amphere is correct.
Any good elecrtonic store have replacement cords stored.

Good luck to you

Nic

Feb 05, 2009 | Epson Perfection 3490 PHOTO Flatbed...

3 Answers

Epson 3490 scanner red light flashing message that printer cannot properly communicate with pc


If the start button light is flashing red, it is because of one of the following problems:
  • The scanner is not connected to your computer properly or your software is not fully installed.
  • The transportation lock is locked. Slide the lock to the unlock position.

Jul 16, 2008 | Epson Office Equipment & Supplies

1 Answer

Epson scan application won't open


Do you mean the old powerbook has the same OS as the new one, or the same epson software version?

In any case, this is all I found on it:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58609&prodoid=63060805&infoType=Downloads&platform=Macintosh


Good luck!

Jan 11, 2008 | Epson Perfection 3490 Flatbed Scanner

1 Answer

Scanner incorrectly reads frame position on film


Yes there is

Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
For scanning transparencies in HOME mode - for EPSON SCAN models, not Epson Twain/Manual mode models.
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode".
2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner.
3) Ensure the settings on the Epson Scan are correct for what you wish to scan. For example, the DOCUMENT TYPE for transparencies must be either "Color negative film", "B&W Negative Film" or "Positive film"*.
* FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes.)
If the DOCUMENT SOURCE is set for a flatbed related option, ie PHOTO, the scanner is looking for reflective items and will not activate the backlight in the transparency unit. If the DOCUMENT TYPES for "FILM" are greyed out or cannot be selected, close the Epson Scan, reseat the power/communication cable connecting the base of the scanner to the transparency unit, then reopen Epson Scan and try again.
NOTE for PROFESSIONAL MODE users: DOCUMENT TYPE should read TRANSPARENCY for film scans.
4) Ensure the other scanner settings are correct for the type of scan you are doing. For example:
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no means to calculate what your exact needs will be in this situation; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing a THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, or you see in the preview that part of the scan is cut off, click the down arrow next to the large PREVIEW button and click NORMAL, then PREVIEW again. In NORMAL PREVIEW mode, the scanner will capture all information on the flatbed; you will then have to manually marquee or crop the slides you wish to scan. Use the left mouse button (click, hold, drag) to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.

Dec 10, 2007 | Epson Perfection V350 Flatbed Scanner

Not finding what you are looking for?
Epson Perfection 3490 PHOTO Flatbed Scanner Logo

1,541 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Alun Cox

Level 3 Expert

2678 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18426 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...