Question about A4tech PK5

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My webcam i go to use my webcam and it come up error and says "this application has failed to start because kdu_v32r.dll was not found. reinstaling the application may fix this problem I cannot open my id on yahoo messenger so i did was re install the messenger but before it was completly finish it says that kdu_v32R.dll was missing and by reinstalling it again, it will fix the problem. I did as the command says but i end up with the same problem. I cannot open my webcam when im using the messenger version 8.1 which i am using before. How can i fix this problem? My webcam is A4Tech. Thanks alot

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  • 2 more comments 
  • klord_01 Jan 05, 2008

    reinstall my pc camera

  • Anonymous Feb 04, 2008

    My webcam is Logitech Quickcam and I have the same notation on my Yahoo messenger.....Please help....thanks....

  • Anonymous Feb 22, 2008

    I'm still having trouble installing my webcam? it seems to not be compatiable with Yahoo messenger? I have the newest version of Vista? I need some help know how to install and use it with Yahoo? Thank You(LMAYS3@cinci.rr.com)

  • Anonymous Feb 28, 2008

    a4tech camera working but when in chat it doesnt.

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  • 8,637 Answers

Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.


Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 14, 2009

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6ya6ya
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Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Posted on Jan 02, 2017

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early1234
  • 871 Answers

SOURCE: help

hi there

i say that you are using windows xp. what we have to do is do a system restore in order to return to the time just before youve installed the camera.

if you have any softwares installed after the time youve installed the camera, those softwares are also going to be gone.

so its your decision if you want to mae a system restore ok?

here is how to so system restore.

click start>run>type restore...a window will open and double click on the " rstrui.exe". follow the prompts and select a specific time before youve installed the cam.

hope this helps.

Posted on Feb 06, 2008

IrishDruid
  • 2712 Answers

SOURCE: my webcam

First, download the driver for Vista from HERE.

Next do a clean boot as outlined in my article:
http://www.fixya.com/support/r545614-installation_problems_clean_boot_install

Hope that helps!

If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

P.S. -You can rate this solution with one of four votes, if you feel your issue is resolved (remember that at times a bit of to and fro dialogue may be necessary to resolve an issue).

  • "FixYa!" - The solution provides great advice on how to solve the problem.
  • "Helpful" - The solution provides useful leads that helps solve the problem.
  • "Thanks for Trying" - The solution does not solve the problem but the effort is appreciated.
  • "Inappropriate" - The solution has absolutely nothing to do with the problem.

Thank you for using FIXYA!

IrishDruid

Posted on May 05, 2008

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please download the missing dll file from here
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hi there

i say that you are using windows xp. what we have to do is do a system restore in order to return to the time just before youve installed the camera.

if you have any softwares installed after the time youve installed the camera, those softwares are also going to be gone.

so its your decision if you want to mae a system restore ok?

here is how to so system restore.

click start>run>type restore...a window will open and double click on the " rstrui.exe". follow the prompts and select a specific time before youve installed the cam.

hope this helps.

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reinstalling the application solves this problem


you can download the software from this link
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