Question about i-mate JAQ Pocket PC

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Synchronise and connection problem in Imate jaq

i have taken new Imate-jaq. I am facing problem in synchronising the imatejaq with my PC.
I have installed the Activesync4.0 in PC and the tried to connect through this softwre, but the message displayed while connecting is" Device is not found".
I want to know whether there is problem in the imate-jaq, or we have to configure settings in Imate-jaq to synchronise with PC.
One more thing is that while connect the imate- jaq through USB, the device is not recognised by PC.
Please give me some suggestion on how to syncronise PC-Imatejaq.

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Re: Synchronise and connection problem in Imate jaq

Hello! pradeep
let me tell u if u r using windows XP as an operatin system
then activesync creates some problem it is better to download activesync 4.5 which is the latest one and your problem will be solved. you can download it from net...

Posted on Jan 29, 2008

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Hi, i got new Imate-jaq. I am facing problem in synchronising the imatejaq with...

Your battery has been depleted past a chargable state.  This is a due to a bad design in the phone that doesn't monitor the battery power state well enough.  It actually allows the battery to be taken under the minimum amount needed to recharge the battery. 

You can fix this, but do so at your own risk.

You can simply purchase a new battery, that will work, just been sure not to let it deplete the battery totally anymore.

Now, on to the fix

-Take out the battery.
-Get any usb cable you can find sitting around. (any usb wire will do, an old printer cable, anything with a usb end that can plug into your computer)
-cut one end of the plug off. You need to leave the side on that connects to your computer. Cut off the side that plugs into a device (printer, camera, web cam, etc)
-Strip the rubber off the wire and expose the wires inside.
-Separate the wires from each other. You will only be using the BLACK and RED wires.
-strip the very end of the black and red wires carefully using a wire cutter exposing the metal wire inside the red and black covering.
-Plug in your home made battery charger to your computer. Careful not to touch any exposed metal, as it will give you a small shock.

-now carefully hold the black wire to the negative terminal on the battery (it should be noted with a black circle with a - in the middle). Then touch the red wire to the positive terminal (it will be noted with a red circle with a + in the middle).

Hold the 2 wires there for 20 seconds. Then quickly plug the battery back into the phone, and then plug it into a regular charger. Give it little bit of time, if you've done everything correctly the charge light should come on.

I had to repeat the last step again to get the light to turn on indicating it was charging.

You must not hold the wires to the battery for too long, 20 seconds should do it. You can overload a battery with this trick and actually make it explode if you hold it there too long. You are well within the few minutes needed to detonate the battery due to overcharging by sticking very strictly to 20 seconds.

Just be careful and you'll be fine.

One you get a charge light give it a few minutes in the off position, then try powering up the device and keep it plugged in until you get 100% charge.

Good luck,


on Dec 28, 2007 | T-Mobile MDA

1 Answer

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This is what sorted it out for me.

When you go through the connection wizard on the LG PC Suite take note of the port number that it is using.
Then go to device manager(for win xp go to start/control panel/system, click on the Hardware tab then device manger) on your pc. Expand Ports(COM & LPT) and right click on LGE Mobile USB Serial Port and select properties. Take note of what port is indicated in brackets. Go to the Port Settings tab and select advanced. Change the com port number to what LG PC suite was using. Select OK, OK and try connecting again with the Wizard and see if you can transfer data etc
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