Question about SanDisk Sansa c140 MP3 Player

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MY SANSA C140 MP3 HANGS!!!

When i start my mp3 it just keep showing sandisk logo. PLZ help!!!

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  • Anonymous Jan 08, 2008

    MY SANSA C140 MP3 HANGS whan i turned it on

  • babithor Jan 15, 2008

    mine actually hanged since may after a month i got until now. can i flush it and reformat it

  • Anonymous Feb 14, 2008

    logo hangs when i turn it on, and it wont let me play music or anyhting.

  • Anonymous Aug 06, 2008

    all songs lost, cannot load music

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Hey waz up!
i followed all the steps that kumaarsauraj gave..
but at the end you have to restart your pc and reconect the sandisk again...
cause will only appear once you have restarted it...
after that you will see that is only availble as a devide...but not a usb..
so you have to go to the seetings of your own mp3 sandisk and change the seetings in the usb part...
change from autodetect to msc...
that way it will be recognize as a usb flash drive disk =)
hope you guys make it..

i spent like 1 year with my mp3 player broken..and i just fix it today =)
so im giving hope to everyone..it is possible...come on!!!
here's my email...just in case

normandia_1945@hotmail.com

peace out =)

Posted on Aug 04, 2008

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Download this file:
http://www.sendspace.com/file/0mc3km

This is the firmware update utility for Sanca c140 (c100 series) devices.

There is a howto.txt file included, follow the instructions.I am posting the instructions here for convenience.


1. Download the attached file and save it on the desktop.
(the player should not be attached to the computer at this point)
2. Double click the file to run it.
3. Accept the license agreement.
4. Remove the battery from the mp3 player.
5. Press and hold the center (select) button and connect it to the computer (keep holding the button, this is the firmware update mode).
6. If the New Hardware Wizard appears (now you can let go of the select button), do the following: (if asked, choose not to connect to the internet for updates), then choose to install the device automatically, then follow the prompts to finish the installation.
7. When the wizard comes up, or when the Update button becomes active (whichever happens first), you may release the select button.
8. Click the Update button, and then click OK to the message that comes up.
9. Wait until the upgrade finishes, then unplug the device.
10. Put the battery back in, and turn on the player.
11. Hopefully the update will be performed, then choose English for the language when prompted.
12. Check if the issue is resolved.

Posted on Jul 05, 2008

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You can update the firmware. This will return your device to factory settings and fix any internal errors. All your current content will be deleted.

Download this file:
http://www.sendspace.com/file/0mc3km

This is the firmware update utility for Sanca c140 (c100 series) devices.

There is a howto.txt file included, follow the instructions.I am posting the instructions here for convenience.


1. Download the attached file and save it on the desktop.
(the player should not be attached to the computer at this point)
2. Double click the file to run it.
3. Accept the license agreement.
4. Remove the battery from the mp3 player.
5. Press and hold the center (select) button and connect it to the computer (keep holding the button, this is the firmware update mode).
6. If the New Hardware Wizard appears (now you can let go of the select button), do the following: (if asked, choose not to connect to the internet for updates), then choose to install the device automatically, then follow the prompts to finish the installation.
7. When the wizard comes up, or when the Update button becomes active (whichever happens first), you may release the select button.
8. Click the Update button, and then click OK to the message that comes up.
9. Wait until the upgrade finishes, then unplug the device.
10. Put the battery back in, and turn on the player.
11. Hopefully the update will be performed, then choose English for the language when prompted.
12. Check if the issue is resolved.

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1 Answer

Sansa C140 hangs while switching on displaying SanDisk Logo
My Sansa C140 hangs up while switching on, it only displays SanDisk Logo. Plz help me to solve this problem

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I have a quick and painless solution for you.

First open your mp3 player and go to settings. Under the USB menu change it to MSC. Then plug in the mp3 player to the computer. Open the My Computer on your desktop, right click on the Sansa mp3 player and click Format. Make sure Fat32 is checked and Quick format is UNchecked. Then format the mp3 player. After that it should be clean and work just like a USB drive.

Hope this helps!

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idk i have the same problem maybe you should push the reset button.

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Try to connect your Sansa c140 to another PC. If it continued to show that it isn't recognized then I'm sorry to tell you that your Sansa ROM has malfunctioned. Only people at Sandisk could fix it.

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