Question about Canon PowerShot A75 Digital Camera

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Blank Screen My Canon PowerShot A75, is not showing images on display screen, neither it is recording pictures. The pictures are Blank when shot and downloaded. However .Now if I switch it on nothing is visible on display screen. I have bought this camera from India and now I am studying in france, it is such an issue to even find a Canon Shop in France...i hav been trying on net for days...please help me with procedure to get it repaired as I heard Canon is doing it FOC. Regards

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  • Animesh Dec 29, 2007

    Thank you so much for the information.

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Yes they'll fix this for free, see:
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

Note that Canon should fix this for you free Worldwide. Sorry, but I don't understand French. But here's a starting point for your search for repair help in France:
http://www.canon.fr/Support/index.asp

Posted on Dec 28, 2007

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I have a Cannon Powershot A75. I push the On button. The display screen is blank and no picture will appear like something is blocking the lens.


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It is ccd imager chip failure problem in your Canon A75 camera and ccd imager chip will be replaced to get live view in camera screen to take fresh pictures.
Canon offers free of cost ccd imager chip replacement including both way shipping.
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http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

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Oct 28, 2008 | Canon PowerShot A75 Digital Camera

1 Answer

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This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
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1 Answer

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Sounds like a defective CCD imager. You may be in luck. Canon should fix this for you for free, including free shipping both ways. Please check the following two links for more info:
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
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From the Canon Website: Issue: The LCD/Electronic Viewfinder will not display an image. Solution: Special information regarding a blank or distorted screen on certain digital camera models Details: [ Hide ] Important Notice About Your Canon Product: It has recently come to our attention that the vendor-supplied CCD image sensors used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments. Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair. U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region. We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.

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