Question about GPX HM3817DT Shelf System

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Never loads for some reason mine just stop reading discs in fact when i put a cd it just makes the  speakers do horrible thump sounds, the laser isn't reading anymore, and i get err message. am/fm works but not cd player.

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Re: never loads

Hi, its BAD lens, try cleaning it with a lens cleaner disk, if that dosent work then you will need to replace the lens or check for the lens connector strip..sometimes a mild hot air blow in that area does the trick..let me know

Posted on Dec 30, 2007

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Can the motor that spins the cd be the problem why the disc does not read

Yes! but keep in mind that when the laser drops below a critical value the pladder motor will not spin, making it look like the motor is the problem when in fact it is the laser that is the issue.

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  • Check the disc you're using for scratches and dirt. If the disc is damaged it won't play properly, regardless of the CD player's ability to function. You can use a CD repair device like the "Disc Doctor" to repair the CD or purchase a new CD.

  • Clean the laser lens with a CD laser lens cleaning disc. CD laser lens cleaning discs can be purchased at most electronics retailers or online. Insert the laser lens cleaning disc and follow the instructions.

  • Insert a correctly-formatted, undamaged disc into your player. Listen to see if it begins to read the disc. If it continues to make no sound and gives you the same message, then the problem is probably that your disc is not spinning in the device.

  • Clean the lens while the DVD player is open. A dirty lens is most likely the cause of your no-disc error. The lens should be cleaned with isopropyl alcohol and a cotton swab.

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    If it is under the RCA warranty still you can send it to them and get a free replacement, if not under warranty you may as well trash it and buy a new one from a different manufacturer. The RCA audio equipment is not very good quality. That is the reason they no longer offer parts for them, it is cheaper for them to give you a new one than to pay a service center to fix it.

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    Sounds like a dirty lens or laser failure.

    Seek professional help.
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