Question about Brother IntelliFax-2820 Laser Fax

1 Answer

Cannot send faxex

My fax cannot send fax; receive is ok. the problem startet spontan.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 328 Answers
Re: cannot send faxex

Did you try to send a fax to a different number? Also are you sending to a local number? Most send problems are poor phone line conditions. If you have tried to send to several different numbers with no success, then you can assume that the LIU board needs to be replaced. It costs about $40.00 from Brother for the part.

Posted on Dec 29, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

My fax machine will send a fax, but I can't receive a fax?

The fax machine may be in secure receiving mode. The following is from the User's Manual section on Faxing. downloadcenter samsung com

Receiving in secure receiving mode

You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of received faxes when the machine is unattended. In secure receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed.

Activating secure receiving mode

  1. Press btn_fax.png(Fax) on the control panel.

  2. Press Menu until Advanced Fax appear.

  3. Press the left/right arrow until Secure Receive appear and press OK.

  4. Press the left/right arrow until On appear and press OK.

  5. Enter a four-digit password you want to use and press OK.

    You can activate secure receiving mode without setting a password, but cannot protect your faxes.

  6. Re-enter the password to confirm it and press OK.

  7. Press Stop/Clear to return to ready mode.

When a fax is received in secure receiving mode, your machine stores it in memory and shows Secure Receive to let you know that there is a fax received.
Printing received faxes

  1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."

  2. Press the left/right arrow until Print appear and press OK.

  3. Enter the four-digit password and press OK.

    The machine prints all of the faxes stored in memory.

Deactivating secure receiving mode
  1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."

  2. Press the left/right arrow until Off appear and press OK.

  3. Enter the four-digit password and press OK.

    The mode is deactivated and the machine prints all faxes stored in memory.

  4. Press Stop/Clear to return to ready mode."

Feb 10, 2015 | Samsung SF-650 Laser Fax/Copier

1 Answer

ECM error message

Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

I cannot send. It tells me there is No Answer. Receiver tells me everything is ok on their end.

Has the receiver gotten faxes (from other senders) since your problem started? It sounds like the receiving fax is not answering the call. Also to determine if it's your problem or the receiver's problem send a test fax to someone else.

Sep 22, 2011 | HP 1050 Plain Paper Inkjet Fax

1 Answer

Can not send fax. The receving fax rings but my machine does not respond and send the fax. I can receive ok.

The document does not feed into the machine.
Be sure the document is not wrinkled, and you are putting it in correctly. Check that the document is the right size and not too thick or too thin. (See document types and sizes on page 43).
You cannot receive faxes automatically. Check if "TEL" appears on the right side of the display. In TEL mode, you
cannot receive a fax automatically. Be sure the handset is seated on the cradle properly.
The machine cannot receive faxes manually. Do not hang up the handset before pressing Start/Enter to receive a
The machine does not send anything. Check that the document is loaded face down. Send should show up
in the display after it dials. Check if the machine to which you are sending can receive your fax.

Dec 22, 2010 | HP 1010 Plain Paper Thermal Fax

1 Answer

Receiving faxes, won't send faxes. Comes up line

Your fax machine thinks everything is OK. If you can receive you can send.

call the failing fax number with a regular phone and listen for fax tones.

Feb 01, 2010 | Sharp UX B700 Plain Paper Inkjet Fax

3 Answers

Sharp FO-4700 Fax Not Received Even Though OK Fax Confirm Given

It's gone forever, once your machine received a EOT (end of transmission signal), your fax machine thinks it was received OK and clears it from memory.

Oct 28, 2009 | Sharp FO 5700 Plain Paper Laser Fax

1 Answer

I cannot re-set my Brother 575 fax machine to send a fax. What are the steps to reset it? I do not have the correct manual to seek out the steps to re-set this machine. It was working a few days ago but I...

No settings you could have changed would keep it from "sending"...."receiving", yes. If you are sure it is plugged into the proper jack on the machine (line), and the phone line has a dial tone, you're problem is more serious

Mar 08, 2009 | Brother Fax Machines

1 Answer

How do I get faxes and copies to print from tray 2?

That is an advanced feature, genrally this is known as Automatic drawer eligibility. However, I am not sure this device offers this advanced feature. Look for options to select drawers for your diff functions in your users manual. Sorry best I can say...

Jan 06, 2009 | Fax Machines

Not finding what you are looking for?
Brother IntelliFax-2820 Laser Fax Logo

363 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Fax Machines Experts


Level 3 Expert

1113 Answers

Paul King
Paul King

Level 3 Expert

727 Answers

john archer

Level 2 Expert

186 Answers

Are you a Brother Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides