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Motorola 375 unable to charge phone through computer or download photos-managed to find a usb cable and even though phone brochure said i did not need a driver to access computer i am unable to do so

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  • Anonymous Dec 30, 2007

    Yes I am hving the same problem....I have looked on line called around the world and eveyone said that this phone (motorola w 375) will not do that . Even throught the manual said it will. Can someone HELP PLEASE.

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I have no solution to this problem as I am having the same problem with my Motorola W375. I do have a question for you people though. What manual are you reading from that says the W375 can connect to your computer for downloading anything? Every W375 manual I have seen says nothing anywhere about this mystical ability you believe exists. Please enlighten me.
I would still like to know if anyone finds a solution to the 'Unable to Charge' message, but please also let me know about this brochure that says you can connect to your PC with no driver. Very interesting.

Posted on Jul 07, 2008

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You do not need a driver to transfer photos to/from your phone by USB, but you DO need the driver to charge by USB.

Get the driver from www.motorola.com

To connect via USB to transfer files, make sure the phone is idle with the home screen showing, then connect directly to your computer (do not use a hub). It might take a short while for the phone to connect. You will see a message on the phone's screen asking if you want to connect external storage, press yes & wait again. Eventually the phone's screen will go white with black text telling you you cannot not the phone for anything else while you are connected to the computer. When you see this message, click on MY COMPUTER on your computer & you will see, along with your C drive & any other drives you have installed a device called MS DEVICE. Click on this and you're into your phone & there are 2 folders, one for pictures & one for audio. You can also drag & drop small mp3 files into the audio folder and use them as ringtones. You will need to make these files short, mono & low quality (40kbps is about best) in order to store them on this phone, which has a tiny memory & no slot to add a card to increase it.

If you get the driver (which you only need for USB charging, nothing else) then when you connect & the phone asks if you want to use external storage and you click "no" the phone will start to charge via the USB. This can sometimes take longer than using the regular mains power supply & only works when the computer is switched on.

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