Question about Apple iPod nano

1 Answer

Apple ipod nano white

Started asking me to restore, did that now,keeps saying "do not disconnect". got jack of it tried everything from reset to reinstalling entire itunes software (not a good idea i know), it now tells me it cannot support itunes files etc as they are newer than original program, how can i reinstall my poor little ipod, or get a newer version of itunes that are suitable for him. i have tried everything possible that i can think of. PLEASE HELP!!!!

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  • Ernest Nelms
    Ernest Nelms Dec 29, 2007

    the easiest solution is go to an apple store they will reinstall and restore ipod for you even without warranty for free.

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  • 40 Answers

If you are running a mac, try running software update to get a newer version of itunes.

If you are running pc, on one of the menus either file or about or something like that, select upgrade check.

if the problem persists, try forcing the ipod into disc mode, although it seems as if you have already tried this.

should the above not work...try calling apple?

Posted on Dec 29, 2007

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1 Answer

I have the white screen of death on my ipod nano 4gb


Welcome to Fixya!

Looks like the software just hanged-up on you. Try to reset the Ipod by following the procedures below.

1st option:
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears).
You may need to repeat the reset several times.
If the reset doesn't help, then put the iPod into forced disk mode.

2nd option (Disk Mode):
Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons until the Apple logo appears
Immediately switch your figures to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.
For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode. If at this point you still have the white screen, restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory settings).
Note: Do not disconnect or eject the iPod until the store is totally done. After you think it's done, wait another five minutes.

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Mar 23, 2011 | Apple iPod nano

1 Answer

Got a new ipod nano 5th generation today. I plugged into the computer USB to charge it and it says loading briefly.....then goes to an all white screen and won't do anything else. Is this normal? Is it...


Hi! Welcome to Fixya

Looks like the software just hanged-up on you. Try to reset the Ipod by following the procedures below.

1st option:
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears).
You may need to repeat the reset several times.
If the reset doesn't help, then put the iPod into forced disk mode.

2nd option (Disk Mode):
Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons until the Apple logo appears
Immediately switch your figures to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.
For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode. If at this point you still have the white screen, restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory settings).
Note: Do not disconnect or eject the iPod until the store is totally done. After you think it's done, wait another five minutes.

Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Nov 19, 2010 | Apple iPod nano 5th Generation

1 Answer

I have the white screen on my ipod nano 2nd gen i tried the reboot, restore, debug everything i cant see any logos text or anything i cracked my old screen ao i bought this put it in and bam white screen...


Hi.

This is probably caused by not allowing the firmware update to finish the installation before disconnecting the iPod. Try these steps:


Reset the iPod:
  1. Turn the Hold switch on, then back to off.
  2. Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears).
  3. You may need to repeat the reset several times.
If the reset doesn't help, then put the iPod into forced disk mode.

Put iPod into Disk Mode:

Apple suggests that you ensure your iPod is charged before following the next step. How exactly you check a charge on an iPod screen that is completely white has yet to be revealed. But hey, give it a shot anyway. Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
  1. Turn the Hold switch on, then back to off.
  2. Press and hold the Menu and Select buttons until the Apple logo appears
  3. Immediately switch your figures to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.

For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode. If at this point you still have the white screen, restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory settings).

Don't disconnect or eject the iPod until the store is totally done. After you think it's done, wait another five minutes

Nov 05, 2009 | Apple iPod nano 2nd Generation MP3 Player

1 Answer

When i plug in my chromatic it wont connect



Repeatedly resetting itself is one of the classic symptoms of an incomplete restore or update process. You unplugged the device from your computer before it had fully synced, thus it has corrupted.

This is not a fatal problem, though.

You need to force the nano into recovery mode, which will (unfortunately) clear your data from it and restore to factory settings. The detailed procedure for this can be found here:
http://support.apple.com/kb/HT1808

If you want to give a go at restoring before full-blown recovery (although from your description I doubt it will work), try the instructions on this page:
http://support.apple.com/kb/HT1414

Mar 26, 2009 | Apple iPod nano MP3 Player

1 Answer

Ipod Nano


That means that the inverter board for the LCD has gone out or there is a bad connection internally and it is not getting the signal to display the info. Your best bet is to see how much Apple wants to fix it. If it is too much I would say time for a new one. Fry's Electronics is selling the new 8GB Nano for somewhere between 139 and 159. That is their regular price.

Dec 28, 2008 | Apple iPod nano 2nd Generation MP3 Player

1 Answer

Aahhh


Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem with your iPod nano. If one of the following doesn’t help, read on for solutions to specific problems. â Reset your iPod nano. See “General Suggestions,” below. â Retry with a different USB port if you cannot see iPod nano in iTunes. â Restart your computer and make sure you have the latest software updates installed. â Reinstall iPod and iTunes software from the latest versions on the web. â Restore your iPod nano. See “Updating and Restoring iPod Software” on page 50.

Sep 08, 2008 | Apple iPod nano

1 Answer

Ipod nano


Well try to format the ipod when its in disk mode.. go to my computer find the ipod right click and format

then you need to restore it with itunes

heres a guide
http://www.fixya.com/support/r561901-ipod_problems_start_5_solutions

May 02, 2008 | Apple iPod nano 3rd Generation

1 Answer

Ipod nano keeps freezing


Start with these five simple solutions: Reset, retry, restart, reinstall, or restore
www.apple.com/support/ipod/five_rs/

let me know if you need more assistance.

Apr 24, 2008 | Apple iPod 4th Generation MP3 Player

1 Answer

White ipod nano will not stop showing "do not disconnect" icon....


Start with these five simple solutions: Reset, retry, restart, reinstall, or restore
http://www.apple.com/support/ipod/five_rs/

If you need more asistance, let me know. Good luck.

Mar 23, 2008 | Apple iPod nano

2 Answers

My nano won't restore.


Try putting the ipod in disk mode by pressing the center and play buttons after resetting it (by holding down the center and menu buttons). You will know it is in disk mode when it shows a check mark on the ipod screen. Then plug it into your vcomputer and format it using windows.

After you format the ipod, try disconnecting and reconnecting to the computer and restore and see if that fixes your problem.

Jan 30, 2008 | Apple iPod nano

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