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Cradle not synchronizing with computer vx series

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Re: Cradle not synchronizing with computer vx series

I've had some problems syncing my Palm with a cradle on occasion.

I found that I had to push my Palm down on it (and sometimes keep applying pressure), then start the sync.

Do you hear a beep when you initially place the Palm on the cradle? This is a successful connection noise if so. If not, then the Palm/Cradle/Computer are not successfully connecting from the get go.

You may want to make sure the connectors are securely connected together and maybe even clean the contact points.

Posted on Jan 04, 2008

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All palm information has vanished.

Your battery may have 'died' or not been recharged in the cradle. Make sure the light on the cradle is on (green) when the Palm is correctly seated. If not, follow the cable from the cradle to the serial port at the back of the computer. The other wire entering that connector comes from the power pack - check that the power pack is plugged in to the power supply and is switched on. If he green light still isn't illuminating then the power pack is suspect and may need replacing.
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If you put the Toshiba Pocket PC e740 in your USB Cradle you may receive a "Communication Error 608". This is not a serious error, it is just a false setting in the ActiveSync Program. Please follow these steps below to correct this problem: "Tap" on start and choose the ActiveSync program Then "tap" on "Tools" and choose "Options" in the ActiveSync Program Check under "Enable synchronization when cradled using" to see if the setting is on "USB" If it is set on "Bluetooth", please change it to "USB". Now you can close the application window Important: Please remove the Pocket PC from the cradle and then return it to the cradle. This activates the new setting Important to note: This above described issue occurs if you "tap" accidently on the Bluetooth Icon in the Program Group or activate Bluetooth of any other reason, the ActiveSync Option will be set to "Bluetooth" instead of "USB". This setting will cause the "error 608" if you put in the Pocket PC e740 in the Cradle and start to synchronize over USB.

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